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Rue Des Temples, Hivernage, 40000 Marrakesh, Morocco – Show map
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1149 properties in Marrakesh
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227 verified reviews
They speak 2 languages
Hivernage Hotel & Spa's staff speaks: French, Arabic
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WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
2:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 228 reviews
Value for money
Show reviews from:
In front of Marrakech Train Station and the city’s Royal Theatre, this stylish hotel provides an outdoor swimming pool, 3 restaurants, a nightclub and free Wi-Fi in all areas of the property.
Score from 665 reviews Very good
This 5-star hotel is in Marrakech, a 20-minute walk from Jamaâ El Fna Square and is surrounded by a 7.5-acre private park. It features outdoor and indoor swimming pools, a sauna and a spa center.
Score from 856 reviews Review score
This 5-star hotel and spa is in central Marrakech, a 10-minute drive from Menara Airport. It features a fitness center with a hot tub, and grounds with solarium.
Score from 1205 reviews Good
This luxurious hotel is a 2-minute walk from the famous Jamaâ El Fna Square. It features a Carita Spa, a hot tub and the outdoor swimming pool is surrounded by palm trees.
Score from 570 reviews Very good
May 7, 2015
Door hard to open with key card. We were charged in American dollars without being asked. It costs us $20 more than being charged in dirham.
Great breakfast! Comfortable bed.
April 24, 2015
The standard room could have been better maintained, but housekeeping kept clean.
Hotel can be considered a boutique,spa hotel very intimate setting.
April 15, 2015
They charge my visa twice and the refuse to gave me the money back or cancel the transaction
April 6, 2015
Not a bad experience exactly but hotel needs a bit of a revamp - fridge was on but warm inside! Plumbing so-so - the shower still let out water when running the bath - hotel front doors scraping the floor - and bits of outside broken - this hotel is good and has good restaurants attached - but needs a bit of a revamp and more detailed care in respect of maintenance
very good location
April 5, 2015
The staff were extremely helpful, with special recognition of the warmth and courtesy of Manager Nina. The location was perfect---within walking distance of the old city and souks, close to a small grocery, a short walk to a lovely park for running, and multiple restaurant and cafe options within a few blocks. The room was comfortable and well-kept, the hotel was clean throughout, and the workout room (though very warm!!) was well-tended. We were extremely pleased with our stay.
March 19, 2015
the pool is always in the shade, they should place sunbeds on the roof, which is fantastic
staff at reception were really helpful and welcoming
March 4, 2015
The hotel is Chaos . Staff need hotel training . Furniture needs updating . Smelly rooms . Poor breakfast quality
Nod bad location . The restaurants in the hotel across the street is good . Nice clubs near
March 2, 2015
Nothing to like
February 28, 2015
They blocked the amount of stsy on my credit card . I paid everything when i checked out 3 weeks ago . But still they didn't release the amount they blocked till this date . Very un professional front office and no concierge welcome . Had to carry bags in by myself . Nobody understand english . Tryied to request electric plug that fits there electricity. They didn't provide . Had to leave mobile in reciption to charge there every time . Deluxe Room strange some how . Not comfy . Toilet is in one small room and shower and sink in another room . Very small dress closet . Hardly fits for 1 person clothes . Very poor tv channels . Poor breakfast variety. They provided one complementary small bottel of water just once on arrivel . Never privided again .very noisy staff . Keep talking to each other very loud All around the hotel . Woke up early many times from there noise
Location. Quite.yet near . Some staff smile
February 3, 2015
Staff are great here, nice personal touch for my birthday. Facilities and Restaurant food excellent. Location is a very nice part only a few minutes walk to the old town walls.
January 27, 2015
quality of food is very bad , not big choice for breakfast. Rooms are not clean enough High price for quality provided The spa is very nice and the lasy was great The hotel is well located in quite area and near to nice restaurants
January 18, 2015
Moroccon bath and the spa
January 16, 2015
lets say there are alternatives to room service and hotel food, particularly when there are so many fantastic places to eat near by
Great location, friendly staff - just eat elsewhere!
January 12, 2015
I was expecting breakfast to be included.
Staff were very helpful. Towels robes etc looked very dingy
January 11, 2015
... its best to eat out!
Now my third time in Marrakech and I have finally found a great hotel. Very close to the main square but away from the hullabaloo to ensure some quiet! Lovely area, superb restaurants in the vicinity.
January 2, 2015
Almost nothing ..
December 14, 2014
Noises at the morning
December 7, 2014
Room Service poor Got chased to the airport for not paying minibar bill as it had to be paid cash!!!
Staff Friendly Spa Good Room nice
December 3, 2014
The service was horrible; so much so I would avoid this hotel The room also smelt a bit like mildew.
November 18, 2014
hotel needs refurbishment, it is very tired and has nothing to do with 5 stars. lobby and rooms overlooking the pool smell of food which is being cooked in the restaurant. if your rooms windows are overlooking the street, it is too noisy, they are not soundproof. AC was not working, so hot was in the room. Shower was not working properly Toilet in a separated from the bathroom had a horrible smell.
October 24, 2014
The rooms looked like they had once been very modern once (you wouldn't really know which part of the world you were staying in) but some of the fixtures were broken/falling off etc including our card room holder. Also there was a distinct (however faint) smell of sewage in the late evening coming from the bathroom and toilet. It wasn't awful but was definitely unpleasant at times.
Massive beds, very helpful staff and a roof terrace with a simply jaw-dropping view. Breakfast was good and the swimming pool was kept very clean-can walk to city centre very swiftly.
October 22, 2014
our first night we arrived very late (1am) and had a room on the top floor which stunk (sewer) and the towels of the previous guests had not been cleared and the pillows on our beds had no covers. Since we were tired after travelling this wasn't nice but they instantly took care of it when we brought it to their attention. We had a different room the remainder of our stay which was great and had no smell issues (apparently 3rd and 4th are the best floors) with view on Sofitel.
The location of the hotel is perfect. 10 min walking distance to the Medina and 10 min walking distence to Gueliz. You are right in the middle of all fancy restaurants like the Comptoir, Jad Mahal, Club So. The hotel staff are very friendly and helpful and the rooftop and swimming pool area are wonderful to have a break after a hectic day in the Medina. The beds are fantastic, balcony is great, soundproof rooms and very good wifi connection.
October 17, 2014
I think they can work on the attitude on the staff. Spa is overpriced and they don't have control over their bookings.
I like the gym, location, rooms and food at the hotel. Good value for the price.
October 12, 2014
Personeel! We had to switch rooms repeatedly because of a horrible smell in the room and the air-conditioning did not work. As in any hotel these things can happen. It is how we were treated by the personnel is what made the experience at this hotel a terrible one! Don't know if its because we dont speak french. Or that we are 2 women or because we booked via booking.com but the treatment was very disappointing. Only the doormen and room service personnel were friendly. We thought this has something to do with marrakech but after switching to sofitel only 3 min away we now know that its the hotel!!!!
September 23, 2014
Staff were not friendly or helpful. Registration was very poor. Additional cost for breakfast was very expensive
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