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Newest reviews for Hotel Islane

  • Ann
      United Kingdom
    August 7, 2014

    We have been returning to the Islane for about 5 years and in that time the facilities have improved greatly. The rooms have been newly decorated and are much brighter. The Breakfasts are terrific, much better than a very expensive riad we visited in Marrakech and the staff are delightful. Taxis can find the hotel easily and the hotel will pre book a taxi for you for the airport or bus station. The situation is less than 5 minutes walk to Jemma El Fna, and opposite the Koutoubia mosque and in the winter you can see the Atlas mountains from the breakfast terrace. Evening meals are excellent and well priced

    Nothing....we even got the room we requested !

    8.8

  • Jawad
      United Kingdom
    June 30, 2014

    the location is excellent and the staff are amazing and always helpful

    the lightning in the hotel is very dim. Breakfast could definitely be improved and there is no lift in the hotel, so if you are disabled or have problems climbing stairs then it would be a problem

    10

  • Aftab
      United Kingdom
    June 14, 2014

    Location near to town shops bus station etc

    No swiming pool and work was going on in reception and dosnt have a lift

    7.1

  • Peter
      United Kingdom
    May 20, 2014

    Location - easy access by taxi; easy access to main square and souks

    Aircon not good (in room 222); whole place a bit tired; staff not overly helpful (had to ask twice for toilet paper); cats wandering in the hotel.

    6.3

  • Anonymous
      Canada
    April 30, 2014

    location.

    Were not told that breakfast was included in our booking. Rooms look tired and worn.

    5.4

  • Markus
      Switzerland
    April 16, 2014

    Staff is very friendly, location is great, just next to the Medina, restaurant

    Rooms are not so good and old.

    6.7

  • Leslie
      United Kingdom
    March 20, 2014

    reception staff, location

    tired rooms. poor breakfast , rubbish coffee for guests , proper coffee for cleaning staff. asked nicely but was told we would have to pay for the proper stuff!!

    5.4

  • Matthew
      United Kingdom
    March 3, 2014

    Reception were extremely helpful and the hotel was pleasant. We were only a short walk from the main square (about 5 mins) and just opposite the mosque. Great location.

    You're really in the hustle and bustle, so if you're staying at more than one hotel - take this one first and something more chilled for the remainder. The bathrooms were a little tired, but generally clean and comfortable.

    8.3

  • Thomas
      United States of America
    March 3, 2014

    Great location very convenient to the main square but just far enough away from all the craziness. Just outside the medina, so it's possible, even easy, to find it. Room was unspectacular but comfortable. Staff was helpful and capable. Pretty good restaurant.

    Noise from the restaurant at night could be heard in my room on the opposite side of the building. Note -- the hotel's page on Booking.com explicitly said credit cards were accepted. They are not. That can obviously be quite problematic when one relies on that information when payment time comes around. (As an aside, I pointed this out to Booking.com -- they contacted the hotel and were told all credit cards except American Express are accepted. That was not my experience.)

    7.1

  • Jahaedur
      United Kingdom
    February 24, 2014

    Staff were very friendly and helpful. Hotel lobby and restaurant area look very nice. Great location, 2 minute walk to Djemaa El Fna square and literally opposite Koutoubia Mosque.

    Room needs makeover. Seemed neglected, outdated. The lights were very dim in the room. gain Shower room needs makeover, appeared d and neglected. It appears they have spent all the money on the lobby area and upstairs restaurant. Rooms need some updating and DLC. Rooms were tidied every day, bed was made however, floors were not sweeped and bathroom floor not cleaned either. Breakfast was very basic and not of good standard. I got better quality breakfast from local cafe just around the corner for cheaper.

    7.1

  • Saiful
      United Kingdom
    January 26, 2014

    The service was really amazing for a three star hotel. The people that worked there responded to your needs as soon as possible. The hotel was walking distance from all major attractions. Cannot complain.

    9.6

  • David
      United Kingdom
    January 21, 2014

    Good breakfast. Reception arranged an airport taxi for me. Great location for the main sites of the old town.

    Hot water wasn't always available.

    7.1

  • Mohamad
      United Kingdom
    January 20, 2014

    The location of the hotel

    The hotel was dirty Had to move room Very cold

    4.6

  • Bahaeldin
      Sudan
    January 12, 2014

    The hotel is near to fana square near to quoteba mosque 1 min . Good price

    Bathroom Noisy inside the hotel

    6.7

  • Khalid
      United Kingdom
    December 29, 2013

    the location it was really good

    the bathroom was really dirty, didn't seem that they clean it

    5

  • Kholoud
      Kuwait
    December 23, 2013

    The price of the hotel and its location was just perfect. Everything is close by, especially the big fena square. We loved the waiter in the restaurant on the roof of the hotel and the food was really good as well.

    Zero cleanliness. The room was horrible and it feels like we've been living in a pond.

    5.8

  • Soler
      Spain
    December 18, 2013

    The reception team are very kind. The location is excellent.

    The room was old an not very comfortable.

    7.1

  • Slawomir
      United Kingdom
    December 14, 2013

    Location, air condition, WiFi, open roof terrace

    Bathroom looks very poor, breakfast

    7.1

  • Anonymous
      Belgium
    November 28, 2013

    location- center place near all facilities

    water power very low. the water stopped during my shower ! was smelling humidy. **** Faible pression d'eau. Coupure d'eau durant ma douche !!! sentait l'humidité !

    5.4

  • Abulyazed
      Egypt
    November 3, 2013

    Staff is very friendly and service is instant and very good

    Breakfast is not enough and needs to include foods that satisfy all guests. Regular checks and replacements should be done in bathrooms and on equipment to maintain the standard of the hotel

    8.3

  • Nabil
      Netherlands
    August 25, 2013

    The location is excellent !

    Breakfast and the rooms were poor. The coffee sucks and the milk was blended with water. The room, especially the beds, where not clean.

    5.4

  • Anonymous
      United Kingdom
    August 8, 2013

    central location Improved facilities ( we have stayed there many times) room fridge Free wifi helpful staff great restaurant Easy to find ( can be difficult in Marrakech

    air conditioning wasn't working well

    8.3

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