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Avenue du Président Kennedy, Hivernage, 40000 Marrakesh, Morocco – Show map
|Superior Double Room|
|Deluxe Double Room with Pool View|
|Family Room (2 Adults + 2 Children)||
|Family Room - Special Offer||
|SPA Deluxe Double Room with Pool View|
|Special Offer - Deluxe Family Room||
|Superior Triple Room|
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1068 properties in Marrakesh
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606 verified reviews
They speak your language
Kenzi Farah's staff speaks: French, English, Arabic
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Outdoor Pool, Grounds, Terrace
Tennis Court, Ping-Pong, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Playground, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
French, English, Arabic
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
A mandatory Gala Dinner is included in the room rate for stays from Wed, Dec 31, 2014 until Wed, Dec 31, 2014. The Gala Dinner prices are based on room type and occupancy (guests sleeping in extra beds will be charged separately).
Based on 606 reviews
Value for money
Show reviews from:
Located a 5 minute drive from Jamaâ El Fna Square, this hotel offers stylish air-conditioned rooms and an outdoor swimming pool.
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This 5-star hotel and spa is in central Marrakech, a 10-minute drive from Menara Airport. It features a fitness center with a hot tub, and grounds with a solarium.
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Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 17,222 ft² spa is this environmentally-friendly hotel.
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Located just over a quarter mile from Jamaâ El Fna Square and Kotoubia, the Chems Hotel has 4-star accommodations. It features an outdoor swimming pool and a restaurant overlooking the pool and...
Score from 947 reviews Good
swimming and restaurant
waiting in reception
Nice location, great swimming pool, helpful staff, nice gym and spa,
Facilities in a bathroom have to be upgraded. In nonsmoking room you can still smell cigaret smoke. In comes from corridor or window.Breakfast is really basic.
The location is good. The interior, rooms and service are excellent. The staff are very friendly and helpful. Excellent breakfasts, choice and restaurant food is equally good. Can thoroughly recommend the Kenzi Farah.
Staffs were nice and helpfull
The food was boring not much variety.....hopefully next time they will pay attention to the menu
The hotel is beautiful, well maintained, clean, nicely designed with good quiet rooms. Great pool and gardens and well located for airport and city. Concierge was good. Breakfast service in gardens was good as was pool bar.
The service at reception is very poor. Took about an hour to check in 10 couples, always a queue for service, each desk only dealt with one thing but no sign saying what that was so you queue to check out only to be told its the other queue. This is supposed to be an international hotel! Only really helpful one was the concierge!
We had great time at the hotel every thing was great pool garden ,hammam spa, specially the food very decision and reasonably priced , The location of the hotel is perfect , the room is large clean and comfortable and excellent staff , defiantly I will back to this hotel
Localization, the Room excelent and bed. Good swiming pool!
The recepcionists very antipatique like marroquian in geral. Kids play old discasting durty and tall grass. Breakfast
the location of the hotel the hotel itself
I would expect a wider choice of Moroccan cuisine in the restaurant near the swimming pool (instead of pizza; pasta... ) intranet was not working from my bedroom
Internet was not working The staff was rude and not organised This hotel does not deserve 5 stars, should be max 3 stars
Manager was very helpfull.
There is nothing in the hotel that would say it is a five star. facilities and amenities hardly exist. hotel is in a run down condition with pegeon pooh every where. Buffet breakfast, lunch and dinner was nothing like we have seen in full board experiences before. overall great disappointment!
Staff were polite, pool was nice and good location.
Lizard in room, had to change rooms because I did not recrive the pool view I payed for plus the first room was dirty. Had to go to reception 5 times before I got the towels which fell into neighbours balcony back. Plus wifi works at it's own accord! Service at restaurants is slow!
-Wi-Fi service was so poor -Staff wasn't helpful lack of communication -Food wasnt great
upgrade to new room when first was dirty Gardens Swimming pool
room was dirty and we had to complain restaurant had ran out of most dishes Breakfast was like feeding time at the zoo Staff seemed rushed off their feet and overworked
Decent location. A long walk from the main square Jemaa el Fna, but walkable. Taxis available.
Overcrowded pool. Breakfast crumbs left at 9:30 (ends at 10:30). Waited in line for half an hour for fresh made Moroccan bread, finally gave up. Bellman very unfriendly and went out of his way to be sure I took the most difficult route to room when I said I didn't need help with my one wheeled bag. Conflicting advice from concierge regarding excursions. No airport shuttle despite description. Walls are thin and hallway noises carry. Internet very slow when it does work. Overall, our worst experience out of 3 Moroccan hotels.
Location not bad
Wi Fi not working only by the reception , so if you always wanted to keep in touch with the would , or your business then find another hotel !
Location was good. Breakfast was reasonable.
Internet was extremely poor. Front end staff was not much cooperative. Room Service was poor so much so that I had to complaint to the Duty Manager.
DO NOT pay with euros as the check out personnel that did the check out - Amino - does not know how to compute the exchanges. You will lose on the exchange. Pay with your credit card. Waiting times at the reception to get service leaves something to be desired.
No longer cooking omelettes to order for breakfast
The service and hotel staff are very correct and polite. Perfect situation. Only 15-20 minutes walking to Jemma Fna square. Lovely swimming pool and gardens. Very comfortable beds.
Construction of the building is a bit old, you can see it for example in the bathroom. Breakfast is fine, but better don’t go too late.
Relaxed atmosphere, good facilities, good value for money
Service was slow for a drink
it is a wonderful place to stay close to everywhere
Free parking, garden
WiFi, cleanliness, Check-in and Check-out, breakfast
Wonderful pool and gardens and superb room
The lobby staff never did get around to bringing our cases to the room we had to collect them
The location is good if you want to be close but not too close to the chaos of the medina
Customer service was appalling especially at the reception desk. We booked a family package 'special offer' and had to battle to get what was supposed to be included. We were passed from one staff member to the other to be told four different stories despite having the package details printed on our booking form. The hotel could badly do with being upgraded, the bedroom we stayed in was shabby with cracked tiles and a badly worn bath. Certainly not worthy of its 5 star status
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