Kenzi Menara Palace

Good rooms and nice garden and pool. Especially liked the Moroccan Restaurant

Coffee/Tea included in minibar too expensive

the general atmosphere

good hotel, nice swimmingpool, not far from centre Marrakech, but you need a taxi.

we had marrocan dinner, fish with vegetables but it was not properly heated. we sent it back and got good hot food later.

Friendly staff, good breakfast, well designed hotel

Charges for coffee, room service expensive

Comfortable room

Catering facilities

Fantastic hotel and great amenities, with lovely food and staff. Nice basket of food was there to greet us in our room.

The handheld shower (with a 2ft cord) forced you to have a bath to wash your hair. That and a very dirty coffee maker were the only negative things.

i like everything of the hotel , it is 100 % oke. Staff, rooms , poolarea, bar, and especialy the breakfast is more than perfec. everone can go and stay in a wonderfull quiet place full of sujperp quality

the assistant consierges took money from guests and the taxi drivers as well. The should be replaced, , because they are the only reason people will dislike their stay, They probabnly thing guests are stupid , but that is most likely not the case

Everything was perfect, the rooms are very clean and spacy. The staff was very helpful , cooperative with a nice smile all the time. The breakfast is OK. The Hammam is good experience , thanks to Rachid who gave us nice bath..House keeping staff were professional and cooperative .

Only the location We need to use 40 MD taxi at least to go from the hotel to the city and go back. But thanks to Abdul Samad and Jamal the two drivers that made this nice experience

The concierge Sherif is the best I have come across in any hotel anywhere in the world. He goes out of his way to satisfy every request. Very good spa and gym. large rooms. Nice large pool.

Only 1 chair on balcony (had to request second). No internet offered in room although a connection is there. The food menu is not what I would expect in a 5 star hotel. I did not appreciate being charged for in room coffee. The size of the hotel is such a long way from reception to room especially when the key card malfunctions. The Hotel Taxi used for transfer from airport was antique and the door flew open, window winder fell off during the journey (Friendly driver though). Hotel rather remote from Madina. Requested nuts on 2 occasions with bar drinks but never arrived. Probably due to language (lack of my French). Room could have flowers, welcome fruit and bath robes normal in a 5 star.

Swimming Pool and its gardens are fantastic. Mini Club (10.00/18.00 – closed Mondays) is pretty good (my son loved it). Bedroom & toilet are really good.

The hotel is totally isolated (+- 3 km from the City Centre), in the middle of nowhere; we have chosen half board because it would be easier for our son. So, unless you have children, do not go with half board. They have a fixed 3 course menu (you can choose one of 5 starters, one of 5 main courses, and one of 3 deserts). The same for the kids menu. We usually prefer "a la carte" rather than big buffets - but this time was not a good deal: the quality is fairly good but choice is really weak. For this choise, we thought the restaurant was expensive. Breakfast is rather a 3 or 4 stars hotel (horrible fruits, weak choice, really bad pancakes).

spacial rooms, nice modern design

can do a better concierge service - at a minimum offering a shuttle bus to and from the city of Marrakech

Great and quiet pool

Since the hotel is far from the city center it should be easier and quicker to get a taxi

Excellent staff, very nice swimming pool, the rooms are excellent and the architecture of the red morrocan hotel very interesting. It was upon my expectations, because I worried a little before our arrival knowing that it had been opened in march this year and because there were not many guest reviews...but I dont regret the choice.

a little far from the centre, though good cheap access in taxi