Firstly, the riad was extremely difficult to find, even by Marrakech standards, and the name is not above the door. If a boy hadn't taken us there (for 20 diram) we would never have found it. I know this is usual for Morocco, but in this case the journey was extremely complicated. I had requested to be met at the bus station on our arrival but received no responce. After we got home I had an email from the owner offering pick up, which he had sent on the day we were travelling there, so I never recieved it! The The room we had was unsatisfactory. It was very small with nowhere to hang clothes, and no wc in the shower room! The wall above the bed had a stone shelf area - an original feature - one of many beautiful but impractical and dangerous features of this old listed building - directly above, which we both banged our head on getting in or out of bed! The only wc in the whole building was a cramped little downstairs one next to the front door (I was glad our room was not on the top floor) where the carpeted floor was absolutely soaking wet. When we arrived there was some extensive renovation work of the plaster stucco, which covered the walls, taking place in the tiny foyer. This created lots of dust which seemed to spread through out the whole of the ground floor. It also meant we had to step over the men at work, crouched in the smal area with their tools, to get to the toilet! Thee were many parts of the building which were unsafe, with no sinage to warn anyone, e.g the Wooden starcase up to the top terrace was broken in parts and the banister rail was coming away from the wall. The French owner is a lovely guy, who will go out of his way to help his guests, but his riad, is not, in my opinion, fully ready for guests.
The staff, especially the young man who waited on us. He was delightful. Nothing was too much trouble. The dinner, which we chose to have at the riad, was also excellent, and we even had a bottle of wine with our meal!