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Newest reviews for Le Pavillon Oriental

  • Susan
      Qatar
    May 21, 2014

    Location was good and WIFI was strong throughout. One staff member who looked after us did a good job

    Cannot understand why visitors give this place such a good score. When we arrived the staff were more concerned with showing us what excursions they could organise for us and arguing with some other guests about a bill for tea, than checking us in after an 8 hour flight and 2 hour car journey from Casablanca. Breakfast was stingy. We had a night away up into the Atlas and asked to leave our bags in the Riad. This was refused even though the place was almost empty. No explanation was given. The day of our departure at 0700, we had requested (the previous night) tea before we left. Breakfast did not start until 0800, so we understood it would not be possible to be fed. But they could not even offer us a cup of tea.

    7

  • Susan
      Qatar
    May 13, 2014

    Good location

    Cannot understand why visitors give this place such a good score. I agree with reviewer from Abu Dhabi. When we arrived the staff were more concerned with showing us what excursions they could organise for us and arguing with some other guests about a bill for tea, than checking us in after an 8 hour flight and 2 hour car journey from Casablanca. Breakfast was stingy to say the least, almost not worth sitting down for and nothing like we had at other places we stayed. No fruit just carbs and alternate days, a pot of sweetened yoghurt, a hard boiled egg then a small piece of processed laughing cow cheese. We had a night away up into the Atlas and asked to leave our bags in the Riad. This was refused even though the place was almost empty. No explanation was given. The day of our departure at 0700, we had requested (the previous night) tea before we left. Breakfast did not start until 0800, so we understood it would not be possible to be fed. But they could not even offer us a cup of tea. Would not recommend this place.

    5.8

  • Laura
      Denmark
    May 4, 2014

    The staff was amazing The riad is very very beautiful It's very quiet and calm, a great refuge from the hectic streets of Marrakech

    The breakfast was very simple.

    10

  • Wafaa
      United Arab Emirates
    May 1, 2014

    Overpriced for the quality of service and the attitude of the owner. I will give it a zero if the rating permits.  The owner is greedy and kept trying to load extra charges. I paid for the Moroccan tea in the afternoon which was complementary in the Raid I stayed in Fes and in my Casablanca hotel, I was asked to pay for a vase that I broke by accident (don’t you have insurance for those items!).   The breakfast was frugal and I expected more for the money I paid: omelette or egg is extra charges apply, and it did not have any type of local cheese, you will get one piece of cheese if you asked!   Overall, very bad experience and I will not recommend this place to anyone. It is better to stay in 5 star hotels for the same amount of money. The staff were the only positive thing in this place.

    4.2

  • Line
      Belgium
    April 28, 2014

    Perfectly situated Riadh with 9 beautufyl rooms. Clean and good comfort. Beautiful views from the roof terrace. Very friendly owners and staff, always at your service. Very nice experience in the Hamam and the following massage.

    Bell-door too loud at night-time when other guests return to the Riadh.

    10

  • Jane
      United Kingdom
    April 20, 2014

    A beautiful Riad, so peaceful and spotlessly clean. The owners were incredibly friendly and helpful. We had breakfast on the roof terrace every morning and a delicious lunch and dinner one night. Thoroughly recommend this Riad, you won't be disappointed.

    10

  • Spencer
      United Kingdom
    April 5, 2014

    Lovely staff, great location and free Wifi...Would defiantly come back

    9.6

  • Anonymous
      United Kingdom
    March 30, 2014

    Everything. The owners and staff were incredibly welcoming and helpful which, as a solo, female traveler, I really appreciated. The rooms and communal areas were very comfortable and immaculate at all times. The food was great too. I ate there on my first night - the vegetable tagine was delicious.

    There were no negatives. I wish I was still there!!

    10

  • Alexandra
      United States of America
    March 24, 2014

    The stay was exceptional. The owner and his wife were attentive to our every need, including our gluten free needs. In the course of our stay the staff helped us with everything we needed and were gracious and friendly and have become friends very quickly. We will be in touch and return with great joy on our next visit.

    10

  • Daniel
      United Kingdom
    March 1, 2014

    Lovely Riad with great Decor and a mostly calm atmosphere. Far enough away from the hustle and bustle to enjoy the quite. Beautiful breakfasts on the roof terrace, with the view of the Atlas Mountains, our best time of the day.

    Staff were very friendly, but slightly keen to serve... it became a bit awkward, and seemed a bit too much. We found it hard to ask about activities that were not directly related to the Riad. And a simple question would turn into a 1/2 hour conversation around the table. But this might come down to the fact that we like to be left to our own devices. This is just our general feeling, not a big negative.

    7.1

  • Adam
      United Kingdom
    February 23, 2014

    The staff were fantastic - very attentive and friendly. They really made the extra effort to ensure we had a perfect stay and would help us decide on what to do during our stay. We would definitely recommend this Riad to anybody visiting Marrakech.

    10

  • Anonymous
      Finland
    February 20, 2014

    Good location. The hotel was clean and the staff was very friendly.

    The breakfast was not good, mainly bread and cakes. There was rather cold in the breakfast room; the only heating (electric battery)was in the bed room and that helped there.

    7.9

  • Mike
      United Kingdom
    January 17, 2014

    My partner and I stayed at Le Pavillon Oriental for 3 nights in Jan. 2014. The staff was absolutely brilliant and went out of the way to make us feel welcome and comfortable in Marrakech. We booked two excursions through the riad staff upon arrival and had a wonderful time. The riad itself was beautiful (pictures don't do it justice) and very centrally located. Even though the riad is right in the heart of the busy medina, it is astoundingly peaceful and quiet. Would absolutely recommend.

    10

  • Marcelo
      Brazil
    December 26, 2013

    Everything was excellent ! Absolutely nothing to complain. The best location that you can find to experience Marrakesh in the best Ryad inside the medina.

    Absolutely nothing to complain about.

    10

  • Samuel
      Australia
    November 28, 2013

    Awesome people, everything was spot on and amazing!

    10

  • Mark
      United Kingdom
    November 13, 2013

    A fantastic Riad right in the heart of the Medina a few minutes walk to the Jemaa el-Fnaa on an unassuming little back street, but behind the beautiful wooden door lies an oasis of calm and service that's second to none. Proudly run by a very welcoming family, and quite rightly so! Each of the 7 rooms is different but all beautiful. We had the Fassia suite which was on the first floor overlooking the courtyard with the pool. It was stunning. Breakfast was delicious and can be taken anywhere you desire - We usually chose the roof terrace for the beautiful views out over the Medina and to the High Atlas beyond.

    10

  • Els
      Belgium
    November 11, 2013

    Charming traditional family owned riad. Authentic architecture, central location, best in class service - fully recommended.

    10

  • Brian
      United States of America
    October 11, 2013

    The accommodation is wonderful, very elegantly decorated and clean; the location is great; mostly the staff is fantastic. The wonderful young lady who runs the riad, Kawthar, is so helpful and friendly and it made our stay so much more pleasant!

    Nothing.

    10

  • Anonymous
      Italy
    October 11, 2013

    The owner was extremely welcoming and helpful. It was like having a personal tour guide who was very knowledgeable about her home city. The riad is an oasis of calm and is centrally situated in the medina.

    10

  • Lauren
      United Kingdom
    October 7, 2013

    The staff were very freindly and knowledgeable. They were keen to please and always happy to help. They made you feel comfortable and very safe. The riad was beautiful.

    10

  • Anthony
      United Kingdom
    September 29, 2013

    A fantastic friendly hotel. It was a real oasis of calm in the madness of Marrakech. The photos do not do it justice - everything is so tranquil and relaxed. We immediately felt welcomed and looked after.

    9.6

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