This place is the jewel in the crown of Marrakech. Designed by a Belgium architect, it ticks every box. We stayed in the Terrace Room which has huge floor to ceiling windows, is very very spacious, has its own terrace overlooking the courtyard, and a huge luxurious bathroom with original stonework. It's designed on a duplex basis, and has oceans of white space. The courtyard is truly amazing, banana trees surround a small fish pool, and you get a huge sense of garden/outdoor space. The lounge is exceptional and has high ceilings and if you look up, there is an intricately carved wooden ceiling which reminds you of the one in the Marmounia Hotel were all the celebs stay. The staff are so helpful and friendly, especially the manager Ingrid. She escorted us to Cafe des Espices and made sure we could find our way back, and even came with us to an orphanage we planned to visit - her help getting there was invaluable. She made you feel she really cared about your stay, and was so easy to talk to, like an old friend. She organised Taxi transfers and porterage for our bags, and even found out bus times for us before we arrived. The Riad was exceptional, the staff brilliant, but Ingrid was the star. It's in a superb location for the Souks and the main square, and close to the Museum of Photography / Museum of Marrakech. Everything about this Riad is truly perfect and wonderful. I had researched over 100 Riads, but this one would be my top choice on all counts. Stay here and you will not be disappointed. I am already planning a return stay.
Perfect in every way - I only wish we could have stayed longer. I will never forget this place or the staff, truly superb.