We visit during winter and the room was particular cold during the night. For sleeping it was ok, due the good sheets on the bed, but for just staying in the room, it was a bit too cold.
Wifi was a bit unstable, but it worked from time to time.
We felt safe in the hotel and this was not a problem during our sty, but there are no keys for the rooms, you can lock from inside; but when you leave the room, you have to leave the room open for the staff to clean and have to put values in a safe deposit box in the room or reception. Another option, is to lock the wardrobe and get the key, but if you want to put all your luggage inside, probably it won't fit.
The location is really good, inside the Medina, but in a quiet area, what is important to escape from the crowd of the square. I recommend to take the transfer from the airport to the hotel (although not cheap), because it is really easy to get lost in the Medina, but maybe with a GPS you can do it without problems.
The room is spacious, with confortable bed. Staff is always trying to help, they offer the typical tea and cookies for the welcome, what makes us feel like at home.
The hotel has still a terrace for enjoying the sun and offer jacuzzi and massages for a small fee. We really recommend it.