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Newest reviews for Mosaic Palais Aziza & SPA

  • Anonymous
      United Kingdom
    May 31, 2014

    Lovely and peaceful everywhere. The pool was lovely and clean and the food was of a good standard. The small touches here and there really made the us feel special

    Our room had a small table and 2 chairs outside but the smell from the drain next to it and in the bathroom was unpleasant. charge for dropping off at airport but not for picking up?


  • Henry
      United Kingdom
    April 11, 2014

    Very peaceful, relaxing, great service from friendly staff, clean.

    Restaurant menu rather limited, ok for one evening.


  • Dirk
    April 11, 2014

    nice quiet atmosphere, excellent staff,beautiful rooms

    small morning buffet


  • Louise
    April 8, 2014

    We liked the service, attention to detail, location..... the size is great, only 28 rooms. Beautiful spa. The place is spotless.

    No shower head....


  • Sheila
      United Kingdom
    April 6, 2014

    The friendliness, helpfulness and peacefulness

    The smell of drains sometimes in bathroom


  • Kathrine
      United Kingdom
    April 2, 2014

    We thought the hotel was superb and we particularly liked the staff who were attentive and friendly without being servile. Our only suggestion is that, as older guests, it would be helpful to have more lighting, especially for reading at night. A spotlight or two would have been helpful. Can't wait to return.


  • Maya
      United Kingdom
    February 22, 2014

    Good for relaxing

    Service needs to improve more, it feels facility is a bit getting old, not worth for money


  • Kaleem
      United Arab Emirates
    February 19, 2014

    I like the peaceful atmosphere

    Hotel is little far from the city centre


  • Nicki
    December 6, 2013

    As we had been staying in the Medina prior to arriving here it was a wonderful peaceful Oasis to stay in. It was very quiet only 4 or 5 other people staying which suited us but did make it feel a little sad. Our room was fine, a little small for what we paid and we were given a room furthest away from everything so we walked past numerous empty rooms to get to reception, restaurant, pool etc? Lovely pools and terrace; pool side dining and the restaurant is lovely with seating areas in different themes, good service and ok food. Lovely setting with quite mature gardens, well designed and welcoming and the Hamman and massages were first class.

    Our room was in a block seperated from the main hotel so we had to go outside for a few steps to the main building, this was fine until we went out at night as none of the lights inside the doors or outside were working. As its pitch black we had to navigate down and up stairs and through doors. It was a simple case of putting in new bulbs which we pointed out in the morning. The Pool side restaurant Chef took forever to produce lunch for 2 and after lots of shouting and inter- staff (loud) banter we were served our very overcooked fish lunch. Very dissapointing. There was a kettle and coffee etc in the room which was great!


  • Igor
    November 5, 2013

    I love everything, hotel, location, stuff, service, location !!! Just perfect concept !


  • Julia
      United Kingdom
    November 2, 2013

    Excellent service from all staff


  • Anonymous
      United Kingdom
    October 2, 2013


    Very expensive to eat and drink in hotel. They charge for every extra to want to use.


  • Joanna
      United Kingdom
    September 30, 2013

    This is a beautiful hotel with great rooms, very comfy beds, lovely linen and a good sized bathroom. We couldn't fault any of the accommodation. Breakfast and lunch were both very good, didn't eat in the restaurant in the evening so cannot comment. Pool service was very good.

    Be warned the pistachios in the room appear to be complementary but we paid through the nose for them on our bill at the end . Take your own wine from duty free Gatwick as its expensive as is the mini bar.


  • Sebastien
    July 31, 2013

    We are very requiring in term of confort, quality, professionalism while we are travelling. Honestly this hotel is a Top Class establishment. I can only recommend it !!!


  • Tim
    July 15, 2013

    The hotel was perfect,and all the staff gave 100%,nothing was too much for them to make our stay so enjoyable,Karim especially made us feel so welcome during our stay.



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