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Property Highlights

Free WiFi Free parking

Places of Interest:

Theatre Royal (0.1 miles)
Show map Opera Plaza Hotel Marrakech

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Score from 97 reviews Excellent 8.9/10

Newest reviews for Opera Plaza Hotel Marrakech

  • Sharalyn
      United Kingdom
    July 18, 2014

    The location was good for access to the trains and supratours buses. The facilities were excellent and it was extremely clean.

    I had to get a taxi to the Jemma el Fna and wasn't too sure about cost. The prices in the bar were very high.

    9.2

  • Anonymous
      Morocco
    June 26, 2014

    My boyfriend and I were not aloud to buy our own water from outside the hotel. We had to pay 1000 Dirhams for some spots on our sheet (coulor from roses). The wi-fi is only free for charge in the lobby and it's often out of order.

    6.3

  • Yan
      United Kingdom
    June 23, 2014

    Breakfast is good.

    WIFI is weak. Reception lady is impatient. The design of facilities is not convenient for using. For instance, the bathtub is built with very high base. It's difficult for people to enter. Specifically, it's dangerous to step out of tub with water.

    6.7

  • Adel
      Saudi Arabia
    June 23, 2014

    A good place to stay in.

    8.3

  • Anonymous
      Qatar
    June 22, 2014

    Pool and breakfast are amazing. Hotel is next to theatre and train station.

    None

    10

  • Virginia
      United States of America
    June 16, 2014

    Very lovely and comfortable accommodations...breakfast was good, dinner in Moroccan restaurant over priced and average....

    No wifi the entire stay

    9.6

  • Anonymous
      United Kingdom
    June 15, 2014

    Very friendly, helpful and happy staff. Great pool for hot days!

    We faired better when getting our own taxi's into town, rather than those led our way by door staff. We never felt we were being ripped off, rather given a full sales pitch rather than just a ride.

    10

  • Fatoumata
      Mali
    June 8, 2014

    Close to train station

    Highly unprofessionnal and unwelcoming staff. Wrote a complaint letter to management

    4.6

  • Anonymous
      United Kingdom
    June 8, 2014

    The view

    10

  • Jayne
      United Kingdom
    June 3, 2014

    The bowling and the Italian next door.

    The rude staff, dull breakfast, hole in the shower ceiling, putting us in the incorrect room and the freezing swimming pool.

    4.6

  • Jane
      Ireland
    June 3, 2014

    Road works out side it was very noisy day and night.

    5.8

  • Shammama
      United Kingdom
    June 3, 2014

    its location room was big and staff did a good job in keeping the hotel clean not station is next door and resturants super market 10min walk madina is 20 min taxi ride cost 30 to 40 dirhams

    wifi was poor no service in room and very slow in lobby and pool side last day they started asking for deposit of 200 dirhams for pool towels as security

    7.9

  • Anonymous
      United Kingdom
    June 3, 2014

    Getting to the hotel took under 20 mins from Menara airport. Location to nearby attractions. Location to train station. Nearby cafes. Clean hotel.

    I had left a comment with the hotel, (whilst booking), that i will be arriving around 2 - 4am on a saturday morning. we were met with an incompetent, unreasonable receptionist for a 5 star hotel. who continued to tell is it was FRIDAY NIGHT and not saturday morning, because he does the friday night shift only and our rooms will not be available until tommorow (i.e. sunday) when my booking form showed a date for saturday. he cotinued to scream about the day being friday (and not saturday - which it was- in case anyone got lost with this circus of a reception) when i asked what options we had available, he said the hotel was full and we had to come back tommorow. i know the hotel was not full, becayse rooms were still available when i checked on booking.com. i had just come off a flight it was 2.30am and the last thing i needed was a hostile individual with zero manners. i would have been more than happy to pay an additional amount for the few hours until our check in time. however he refused to be of any help at all. the lack of competence of this person is staggering. we had to spend that morning in the hotel lounge. anyone thinking of arriving here between the hours of 12 am- 12pm. DONT! i have been to lower rating hotels who have more class and etiquette of dealing with customers. this person is a joke. the nightmare didnt end there. when leaving and at the reception desk to pay. another male receptionist, added on an additional 150 MAD. he refuse to acknowledge the booking form total (which we converted from sterling) and would only acknowledge the EURO conversion rate. and when he coudnt justify why he had added on an additonal sum, he also resorted to getting flustered and screaming at us to move to the lounge because he 'didnt have the time'. this is the general pattern with the this hotel. they have no communication skills. instead of explaining the situation which is all i had asked for. they resort to behiving in a barbaric maner.

    6.3

  • Abu
      United Arab Emirates
    May 31, 2014

    Opposite to train station. No need for taxi-just walk across. In the town centre.

    Same breakfast for the 3 nights stay.

    8.8

  • Adri
      Netherlands
    May 30, 2014

    The hotel is very luxurious and the staff is very friendly and willing to help. The location is 10 minutes from the Medina which costs 20 dirham to go there by taxi. We had breakfast and this was good. The rooms are clean, well equipped and with airco. The hotel has a nice swimming pool where you can relax during the day on comfortable sunbeds and with drinks and food.

    The only remark is that the beds are quite hard.

    9.2

  • Emma
      United Kingdom
    May 29, 2014

    The hotel was nice a fresh

    The wi-fi kept losing connection

    10

  • Anonymous
      Ireland
    May 29, 2014

    Nice clean room Friendly staff Location Good price when I booked Free wifi

    The food is only mediocre and overpriced. WIFI range and quality was hit and miss

    9.2

  • Hilary
      United Kingdom
    May 28, 2014

    Convenient overnight pint to or from airport. Very good pool area and choice of dinning options. Excellent doormen who hailed taxi's for us.

    Wi Fi is payable in rooms but free in lobby. BUT it didn't work in the lobby and I really object to paying for this nowadays. Even the very basic Riads offer free WI Fi everywhere. Essential

    9.6

  • Jessica
      United Kingdom
    May 26, 2014

    The hotel is absolutely gorgeous. All the staff are extremely polite and helpful, and the rooms are just divine!

    We only had the breakfast included in our stay, and whilst there was nothing really to fault with it, be sensible with the time you choose to go.

    10

  • Anonymous
      Italy
    May 23, 2014

    Very good position in the quiet and nice "new town" 2 minutes (by taxi) from The Medina. Nice pool, good breakfast, very clean

    For overbooking we had to spend The first night in a room of the "red hotel", in the same building but less comfortable and cheaper, with the discomfort of unpacking and packing once more. But they offered us a dinner to apologise

    8.8

  • Sharul
      Malaysia
    May 22, 2014

    -good location, near to train station. - the rest ok.

    Wifi difficult to connect n slow.

    7.5

  • Yusuf
      United Kingdom
    May 20, 2014

    Location was excellent, staff were helpful.

    As Muslims, and holidaying in a Muslim country, it would have been good if the staff greeted with Assalaamualaykum, instead of bonjour!

    9.6

  • Anonymous
      United Kingdom
    May 19, 2014

    Large room and very good value for money.

    7.9

  • Roger
      United Kingdom
    May 15, 2014

    The Opera Plaza was a welcome break from the hustle and hassle of the rest of the city. It is very easy to find and a good base for travel either from the airport or rail station.

    7.5

  • Fahad
      Morocco
    May 13, 2014

    the location

    internet connection

    7.9

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