Very beautiful property in a very good location. The staff is eager to help and is very friendly. The room is beautifully decorated and the size is good for a few days. Special thanks to Abdoul and Bouchra for their service and support during the stay. Also many thanks to the cleaning lady (forgot the name) for the very good cleaning and the supply of excellent pastries! The sunsets from the terrace are lovely and the overall view of the Medina is also impressive.

Trip_datum Italy

The warm welcome from the staffs, the location of the hotel was perfect, just at the entrance of the medina. Very close to the mainroad, 3 mins walk from the drop off point by the mainroad. The hotel contacted us and sent a porter. Very good communication from the beginning so we had no difficulties to find the hotel exact location. Smooth check in and check out and very attentive staffs. We really feel like home. The breakfast was delicious. We requested omelette, since we had eaten boiled eggs for weeks. The staffs made for us. Pleasant. The view and the ambiance from the restaurant was perfect! The rooms was nicely decorate, comfortable, and amazingly clean. We had two rooms across each other with the living room in between. Pleasant stay! Also we had a nice quick tour in the medina arranged by the hotel. A good choice to stay in Fez, if you want to get around medina.

J******** Indonesia

Staff were amazing. Room was good too- they upgraded us to a bigger room. Zachariah took great care of us when we felt a bit unsafe walking out at night.

Reetal South Africa

The hotel was beautiful with an amazing view over the Medina. The rooms were unique and authentic to Morocco. The driver Zacharia was lovely and always made us feel well looked after, going out of his way to assist us where possible.

Chloe Australia

The excellent view is the main selling point of this hotel. The grand lobby and ornately decorated rooms felt true to Moroccan royalty. We enjoyed the stay very much.

Shae France

Helpful stuff, always made sure we as two girls were getting the right transfer to the group tour, guided us to meeting point, made sure we are happy about everything. Really exceptional service and care about the guests.

Sveta Ukraine

The bed was laid out with roses & the room, really appreciate the gesture. Very thankful for the kind service.

Adam United Kingdom

This place has one of the best terrace with view over the whole Medina. Very rich traditional breakfast. Good personal. Good place to live if you selected Medina as the base.

Kostiantyn Luxembourg

Fantastic hotel, amazing views over the medina and attentive staff

Matthew United Kingdom

Wonderful palace just outside the Medina (choice that I strongly recommend). Very good restaurant on the terrace where you’ll have also your breakfast. The staff can organize a guided tour of the Medina (I recommend this also to expert travelers as you really get lost) or hamman.

Karen Italy