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16-18 derb bensouda, Bab Ziat, Fes, 30000 Fez, Morocco – Show map
Excellent location – rated 9.1/10! (score from 241 reviews)
Rated by guests after their stay at Palais Faraj Suites & Spa.
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226 properties in Fez
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241 verified reviews
They speak your language
Palais Faraj Suites & Spa's staff speaks: French, English, Arabic
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Outdoor Pool, Grounds, Terrace, Sun Deck
Spa, Massage, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Ironing Service, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
French, English, Arabic
2:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 241 reviews
Value for money
Show reviews from:
This former palace with traditional Moorish decor overlooks the Fez Medina.
Score from 95 reviews Very good
Located in the Fes Medina, just a 2 minutes from Quaraouiyine Mosque, Riad Kettani’s 3 flowered rooftop terraces overlook the mountains and Medina.
Score from 236 reviews Wonderful
Located in Fez, the Palais has an outdoor pool with a snack bar and panoramic views of the Jbel Zallagh Hill and the Old Medina. It features a luxury spa center.
Score from 216 reviews Good
Perched on the hills of Fez, Les Mérinides hotel invites you to explore the historic wonders of a city full of heritage. It features a terrace with swimming pool and rooms with free Wi-Fi.
Score from 79 reviews Good
It was a pleasure after long days in the confined alleys and bustle of the medina to stay in such a spacious former palace so well renovated and beautifully decorated in style with tiles, plasterwork, furnishings. And it has a library, a pool, and plenty of places to sit and relax and admire the hills beyond or the craftsmanship of the building. The staff are very attentive and friendly
I booked two suites and the receptionist gave me an upgrade for one of them without me asking for it ... very good start. Suites are very spacious and luxurious and facilities are Superb.Great location .... very close to Medina and with grat view to the surrounding mountains. The staff are very professional and they always give us a good privacy as a familly ... they are there to help but from a distance.
Not a single thing
Evererything is wonderful. Accomodatios,service, clealiness... Is a espetacke of dreams.
The foood does not mach the Hotel. By the way, I really bad.
The staff were extremely friendly and took care of our needs. The seating at the lobby was really good.
The location is really bad, nothing around you and the entrance for cars is externally dangerous. The TV did nor work most of the time and had to adjust the cable connection at the back. The bathroom smelled really bad as someone vomited inside.
We stayed three nights. The hotel is absolutely beautiful. It's quiet, very clean and comfortable- very intimate. The staff is extremely friendly. The spa atmosphere is relaxing with amazing Orange Blossom scents. Tours and drivers can be set up through reception with no issues at all. I would stay here again in a flash.
The staff is very friendly, however the service is a bit slow. As an example, if you are at the pool you have to go to the reception to ask for service. They will pass you by even when waiting on someone else close by. One tiny suggestion to the hotel would be to play Moroccan music in the bar and restaurants. It would really set the scene. Western jazzy type music is not what we come to Morocco to hear.
beautiful old moorish palace beautifully redone with all modern facilities. After over 60 years of travel, hospitality beyond any expectation.
Excellent quiet hotel around the corner from the medina. Likely the best restaurant in Fes.
Wifi is a bit weak.
Everything! Staff, food, accommodations, cleanliness, room but most of all the staff. In particular one of the managers, Kevin went above and beyond in taking care of us. We will definitely return and highly recommend it.
Absolutely fabulous stay
No indication for mecca
Fantastic restaurant, with the best view of the madinah.
The hotel is great and the staff is very friendly and helpful.
The tour I booked was a bit dissapointing. After the cultural part, the tour guide may have got back handers from his mates shops, as he only let me to shops and left me there alone with the sales people. Even after I told him being annoyed by this, he kept on driving me to shops instead of visiting the Dar Batha Museum or the Jardin Jnan Sbil.
Absolutely everything from the cleanliness, the hotel staff to the spa.
Wifi is not always the best signal everywhere, however, we are suppose be there and relax not surfing on internet.
Staff very attentive, extremely helpful, even getting train tickets for us. Not searching for a tip either. Recommended.
One of the tour guides may have got back handers from his mates shops. Paying the final bill was stressful as morocco and UK didnt like to speak regards credit card payments. No fault of the hotel whatsoever.
Hospitality Kindness & willingness of staff
Stunning interior architecture. Unique, traditional refinement with all the latest comforts. Beauty everywhere you look. Style, attentiveness, discretion of staff. No exception. Immediate response to all requests. Quality/price value. Got a great recommendation for dinner. Courtesy chauffeur to take us to competing restaurant! Arranged fun, highly knowledgeable guide (Abdul) to tour the Medina. Great views from top floor. Free WIFI worked flawlessly. Lovely pool. Palais Faraj simply made our stay in this extraordinary city.
Not a single negative point ( we stayed 5 nights)
Try the food at the terrace restaurant. We loved it there.
Ideally located at the top of the Medina. The facilities are excellent, very clean, and retaining the character of the original palace.
The selection of food, especially the casual food bar service was limited.
Everything...the suites (the smallests were super), bathrooms, shower. Nice bed with very confortable sheet (600) nice cosmetic for guests. The staff was incredible and made everything easier during our stay. The restaurant had excelent food and wines besides a super overlooking view over the medina. Strongly recommend if you want to see a restored palace from inside.
Few options in the international cuisine Restaurant prices elevated (offsetting the nice prices for the suites) No alcohool (only wine at the restaurant. No alcohool at all at the minibar)
Everything was good
Staffs were good but they were looking to ur puket for any such services
This hotel is absolutely beautiful! I have no words to describe our experience in this place! We got the Ambassador suite which was amazing and so romantic! To be in this hotel is like visiting a museum, it has a beautiful and elegant decoration and the staff is always helpful and polite! They really make their best to help you with everything! It is indeed the best hotel in Fes and I would come back here without any doubt! If you can afford it, don't think twice, this hotel is the best ever! Be prepared to immerse yourself in one of the most beautiful experiences in terms of hotels! Don't miss the spa! Very nice hammam and massages!
I would recommend just a little improvement on breakfast which I found a little bit poor for the high quality of the rest of services of the hotel.
excellent location, gorgeous property, the best breakfast all around, very clean rooms and the most beautiful view from the room and the breakfast room
Location and decor.. The staff were unfailingly courteous and rightly proud of the hotel.
We had greater anticipation of the cusine, which to be honest was pretty ordinary and is the weak link in your presentation. The staff were well meanig and tried hard but they lacked experience in service and how to handle the wine. Shaking the bottle to see if there is any left does not inspire customer confidence and again was due to lack of training. You may think of opening the spar earlier as we had to leave at midday but were sadly unable to take advantage of this excellent faciltiy.
Actually all is good.
The staff really tried very hard to cater to all our needs
There was not much to complain about. A little irritant is when they maid came to clean up she would take out the card for electricity and our phones were not charging when we thought they were. The maid was obviously trained to do this to save electric costs.
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