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2 Derb El Hammaria Dar El Bacha, Medina , Medina, 40 000 Marrakesh, Morocco – Show map
Excellent location – rated 9.6/10! (score from 57 reviews)
Rated by guests after their stay at Palais Khum.
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57 verified reviews
The staff speaks English
Palais Khum's staff speaks: Italian, French, Spanish, English, Arabic
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Grounds, Terrace, Sun Deck
Spa, Massage, Turkish/Steam Bath, Indoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 8 per day.
Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Shared Lounge/TV Area, Laundry, Daily Housekeeping
Italian, French, Spanish, English, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child from 2 to 12 years is charged EUR 25 per person per night in a crib.
One older child or adult is charged EUR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 57 reviews
Value for money
Show reviews from:
In the Medina, this Riad features a rooftop terrace with lounge chairs and a small outdoor swimming pool.
Score from 175 reviews Wonderful
Featuring a restaurant and a swimming pool, Hôtel & Ryad Art Place Marrakech is in Marrakech. Free Wi-Fi access is available. Each room here includes air conditioning, a patio and a minibar.
Score from 51 reviews Excellent
In Marrakech, this Riad Hotel is just 5-minute walk from the Bahia Palace and Jamaâ El Fna Square. It features free Wi-Fi, an outdoor pool and a rooftop terrace with lounge chairs.
Score from 202 reviews Wonderful
This luxurious hotel is a 2-minute walk from the famous Jamaâ El Fna Square. It features a Carita Spa, a hot tub and the outdoor swimming pool is surrounded by palm trees.
Score from 560 reviews Excellent
April 5, 2015
A beautifully, tastefully decorated Riad, full of antiques and lovely people. Stefan, the owner gave us a little guidance on where to go and how to get around Marrakech. The staff are sooooo hospitable and you feel much looked after. Delicious mint tea and breakfast. There's also a cafe attached to the property, which is charming. The photos do not do this place justice. What a lovely discovery ...! I shall definitely be visiting again. X
March 28, 2015
Wi-Fi sporadic. Pool freezing (I still used it!). Breakfast quite basic - just some fruit would be nice. Room tiny (#3) but others looked amazing. Didn't complain as we thought they were fully booked. When we left, mentioned we were disappointed with room and told we could have been upgraded to a vacant suite on the 2nd night. Offered a discount and upgrade to suite next time. Happy with that response and will be back soon.
Top location in quiet part of Medina. Beautiful, spacious ground floor areas. Stunning, huge roof terrace. Indoor pool. Efficient, professional staff. Cool background music - jazz etc.
February 19, 2015
A fantastic palais, well decorated, the staff is fantastic and very efficient. It is very centrally located in the medina, but very calm and quiet.
February 5, 2015
Wifi was pokey in our room and connection would drop often. We were told that this is because of lack of alternative internet providers in the city so not sure if this is something the hotel can improve or is beyond their control.
Everything was just perfect. To start the location of the hotel was perfect with a less than 10 min walk to the main square. Rooms were nice and comfortable (we stayed in the junior suite). From the very first day, the owner of the place Stefano treated us like family and went out of his way to plan each day for us on what we should be doing. He even took us to a reliable retailer to buy some oil and carpets when he found out we were interested. He gave us some great suggestions for Restaurants and personally ensured that we had a great stay. Moreover the entire staff at the property were most courteous and helpful. They even gave us a phone with a local sim to reach out to them if we get stuck anywhere. They filled up our immigration forms so that we dont have to at the airport ! Food was very good at the restaurant inside the hotel as well. Massage and Hamam were exceptional as well. Just cannot fault this place. Highly recommend.
January 20, 2015
Food and wine choice was limited and breakfast was the same everyday .
Location,decor,staff ,ambience and the owner was present for our entire stay and he engaged with us every day and suggested restaurants and places to visit which was very helpful.
January 4, 2015
Wifi dropped out quite often and didn't work in all parts of the Riad.
Location was central within the Medina. The staff were very helpful and friendly and assisted us in hiring a car. English is also good. The Riad and rooms are beautifully furnished and spacious. Breakfast in the mornings is also good.
January 4, 2015
Sometimes the internet signal was poor.
Enthusiastic and friendly staff a real gem of a riad.s
January 3, 2015
This Riad is very well located in one of the smarter parts of the souk (which in turn means that there are lots of very good dining options nearby and the area feels very safe). The staff in the hotel are very helpful. There is an excellent terrace on top of the building, for sun bathing and light meals. The restaurant serves excellent food.
November 13, 2014
Take earplugs for the street noise and early morning prayers.
Palais Khum is a charming, friendly and truly relaxing oasis nestled amongst the palaces and souks of busy Marrakech. From the moment you step inside this beautifully presented 11-room Riad, every need is anticipated by the friendly and efficient staff, and gracious hosts Stefan and Laura will ensure you are comfortable and happy, with all the local information you need to enjoy your stay. We had mixed weather on our 3 night stay, but when it was too cold and wet to go out, we swam in the beautiful indoor pool, sat by the fire and took advantage of their wonderful Hammam spa/massage (an incredible experience in itself!). The Riad is a short walk to the Place (which is a must-see after dark) and the various markets, so it is perfectly located. It is only a few minutes drive from the airport. The rooms are beautiful, large and well-appointed. Ours was a split-level room with living/bedroom on one level, and dressing room/bathroom upstairs. Even the toiletries are a delight, lovely locally-made oils and scents. Just make sure you pack your earplugs if you're a light sleeper as prayers start early, and there is plenty of street noise (as you'd expect in Marrakech!). The roof terrace is a wonderful sunny and relaxing space, with sun loungers and plenty of tables to eat or enjoy a drink. Food at the Riad is delicious, with a tasty breakfast, wonderful home-made cakes at their patisserie, and chef's chicken tagine is to die for. They also do a good Club Sandwich and an excellent cocktail, so all tastes are catered for. The staff were friendly and helpful at all times, and every wish was catered to with a smile. Stefan and Laura are the ideal hosts, kind and helpful, and genuinely engage with their guests. They have thought about every little touch, and ensure their guests have the perfect experience.
September 15, 2014
Stayed here with a friend while at a conference, after checking out of a different dreadful property. Palais Khum was beyond our expectations in every way. Beautiful, clean, much bigger and nicer than any other riads we visited. Wifi worked great everywhere, delicious breakfasts, friendly and helpful staff members. Best shopping in the medina is 2 minute walk. Taxi also less than 2 min walk. You can't go wrong here, I'm figuring out how I can visit again.
August 29, 2014
this is not faul on Palais khum, i am 6ft3 and the acces to the terasse from my room needs warning as the doors a pretty small i (too) easily bumped my head really hard twice really painful. also the strenghth of the wifi needs improving though it is pretty decent
I can not fault Palais Khum for anything. it was an absolute delight staying in this hotel. the location, the service the comfort, the restaurant (omg you need to try everything on this menu it is absolute food porn), the spa. the size of the room are bigger than my appartment. if you are going there do yourself a favor a go for the suite you will feel like an oil Sheik
August 26, 2014
i loved everything about this Riad, the personnel was very helpful, the location very central and inspiring, the room was perfect. the breakfast was perfect. not one complaint. Hotelmanagers should visit this Riad to learn about hospitality. because this was something else !
July 8, 2014
The people working there were eager to make everything as good as it could be. Truly sincere, decent pepole. The design overall was stunning
June 3, 2014
- Located within the medina: orientation is difficult (but part of the experience;-) - No parking facilities (not to be expected in the medina)
- Very friendly and helpful staff - Free upgrade - Lovely and spacious room - Very quiet - Good breakfast - Excellent food in lovely atmosphere (and good value) - Great message We would suggest friends and family to stay at the Palais Khum for their holidays
May 14, 2014
We had to get back home
professional staff, excellent jump back in time, great bed and pillows, bath oils worth buying, very yummy hammam, good tips on what to see during our stay
April 22, 2014
Location, in the Medina 5 minutes walking from main square (Jemaa El Fna) Staff always available and professional Amazing interior design
March 19, 2014
The facility and the host were amazing. Even though marrocean are known to be great hosts, this visit certainly exceeded our expectations!! The hotel manager was incredible helpful, helped us getting great tour deals and made us feel very valued. The rooms are beautiful and you sense that the staff puts a lot of thoughts and love into this jewel. We were taken great care of - I travel 40% of my time and this is one of the few places I will have to go back - solely because of the wonderful experience we've had!
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