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Marrakech Plaza Square (0.2 miles) Marrakech Plaza (0.2 miles)
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Newest reviews for Residence Hotel Assounfou

  • Daniel
      Canada
    August 29, 2014

    Location

    AC, Noise.

    6.3

  • Paul
      Ireland
    August 22, 2014

    Close to shopping area(3 minute walk) with restuarants, tour operators, bus and train station, etc. 4 dirhams for 10 minute bus ride to the old medina and square near zara shop. Breakfast fine. V good WiFi, always staff on hand etc.

    Shower curtain was dirty, Noisy guests on one or two nights, but all in all no deal breakers as such. Has a small pool, but effectively nowhere forsun-bathing etc so pool is almost redundant.

    6.7

  • Rajan
      United Kingdom
    July 13, 2014

    I liked the room, air conditioning was a beauty....balcony was good for smokers. Kitchen was handy for water bottles and light cooking.

    TV as there was only one English channel but it isn't the hotels fault as it is an arabic country so you can't expect English channels. Room service cleaned our room but we were four people and they kept on leaving 2 towels, for 4 days I had to go downstairs and request 2 extra towels everyday and said you should give 4 as it's 4 people still was told to jus ask for it. Room service did their job properly in terms of cleaning! Breakfast wise don't expect it to be the best as all you get every single day is baguette with apricot jam and chocolate croissant. That is everyday. Nothing different. Fresh orange juice tea and coffee is served every morning. Went to ask for weighing scales as we are tourists and need to check weight was advised they don't have any, asked how long they were open was told 5 years now?? 5 years and no weighing scales? That was a bit out of order. Also no apologies from staff like sorry for the inconvenience. All I can say is if you are not fussy then this place is perfect. Taxis to d'jemma el fna from the hotel cost around 20 dirhams so it isn't too bad. There is a small supermarket right next door to the hotel which was very handy. Also lights In the room were a little dull could do with some more light bulbs or bright ones.

    8.3

  • Gabriela
      Czech Republic
    July 6, 2014

    Quiet location and spacious rooms. The wifi was really fast. Closed to shops, post office, Bus stations and main train station. I would say really good value for money.

    Poor breakfast.

    8.8

  • Nidhal
      Sweden
    June 27, 2014

    Location and the staff are polite.

    Poor breakfast only one butter and one jam with one bread and one corwatso. Also they close the Ac in the morning at 08:00 o'clock from the reseption even you are sleep

    5.4

  • Kabira
      Morocco
    June 15, 2014

    The room was so hot and the ac was not working, I visited marakesh with my co-worker , we paid the same price but he got a good room and mine was aweful. Also the staff members were rude.

    4.6

  • Simon
      United Kingdom
    June 11, 2014

    Clean rooms, with good facilities in the room. Cheap prices and fairly handy location for both new and old towns.

    Reception staff were sometimes a little uninterested in helping. Breakfast was meant to start at 7am, but wasn't ready then. Chap serving breakfast was rude both days.

    6.7

  • Mamdouh
      Spain
    June 10, 2014

    Room size is good. And that is it.

    As for the staff, hsk ladies did there job well. Front office lady and night audit man are simply useless. The front office lady is too lazy to tell the simplest information to the client. As for the night audit I believe he should be fired as soon as possible, I arrived at 3 am, the door is locked, he opens do the check in and goes back to sleep on the reception sofa. 5 min later I ask him for water as I just arrived from a long roadtrip from Spain and he replies in Arabic (while sleeping) saying "everything is closed, everything is asleep". Why the hell can any sole proprietor pay a salary for a person to come sleep and destroy his hotel's reputation and guest satisfaction.

    3.8

  • Leigh
      United Kingdom
    June 8, 2014

    Nice pool and comfortable apartments.

    The staff found it difficult to smile and weren't very friendly.

    7.1

  • Anonymous
      United Kingdom
    June 8, 2014

    In a great location, 2 minute walk from one of the main strips (shops,stalls,McDonald's, KFC and lots more). The hotel itself very clean, all rooms with wifi :) which is a necessity these days! Maid service fantastic and absolutely great value for money!

    Only one downside, the shower in our bathroom was leaking, did cause a lot of mess around the bathroom however after a hour or 2 would clear up with the fans.

    8.3

  • Said
      Oman
    June 6, 2014

    good location near Gulize road

    1-Air Condition is controlled from Reception desk only ..... 2-once arrived , the receptionist is fully drank and can not read or write ... very bad condition... emebersment really.. 3-Breakfast is prepared only and no choices at all ..... not good really .. 4- Staff are not friendly at all 5- Rooms furniture , bed sheet and towels are very bad ... not clean at all 5- TV is awful 6-no ironing machine

    3.8

  • Abdulmalek
      Ireland
    June 4, 2014

    the location and the staff

    i didn't like the breakfast because was a simple and it wasn't enough to do many things during half a day

    10

  • Anonymous
      United Kingdom
    May 25, 2014

    The hotel is very clean

    Air condition was controlled by the reception every time you had to switch it on you had to phone reception and tell them to turn it on

    9.2

  • Matyas
      Ireland
    May 25, 2014

    the aircondition is very noisy

    7.9

  • Sally
      United Kingdom
    May 21, 2014

    Location.

    Extremely rude man on reception when we arrived and throughout our stay. Upon arrival he didnt even look up, simply barked "passport" at us, to check us in. He continued to be rude and unfriendly throughout our whole stay. Would never stay in this hotel again due to this horrible man. He is a disgrace to this beautiful and otherwise friendly country.

    6.3

  • Anonymous
      United Kingdom
    May 14, 2014

    Rooms were clean. Location is excellent.

    1. Very poor breakfast, and no choices. Basically same breakfast served everyday without any choices. 2. Air conditioning switched off during day and sometimes at night. Had to request serveral times to switch on. 3. Bath towels not provided until requested. Wash basin broken.

    6.3

  • Jaffer
      United Kingdom
    May 5, 2014

    The location was bang in the centre of town.

    The lighting in the apartment was poor.

    7.5

  • Hind
      Morocco
    May 2, 2014

    The calmness of the room (view on the garden and backyard)

    The shower has a water leak, it was hard to step out of the shower right into a basin !!

    9.2

  • Laura
      United Kingdom
    April 29, 2014

    Restaurant really nice, in a quiet location, get a taxi into town- only about 3 euros

    Pool was very much in the shade and was drained/empty for 3 of the days we were there

    9.2

  • Anonymous
      United Kingdom
    March 25, 2014

    Great location!! Room with small (very basic) kitchen and a Moroccan salon.

    Room not very light a bit hard to see in the 'salon' area. No equipment for operating the Airconditioning or the TV. To operate the TV you have to reach up and manually switch the channels (I probably should have asked to resolve this!!)

    7.9

  • Anonymous
      United Kingdom
    March 24, 2014

    Liked the location, was very central. Hotel very clean. Rooms were better than what i thought

    No heated swimming pool, should include roomservice information rooms

    7.5

  • Yusuf
      United Kingdom
    March 18, 2014

    Location Heart Of Gueliz, Cleanliness, Value For Money Probably The Cheapest In Marrakech For The Location, Close To Mosque (Khoutabia) & Shopping Plaza And Restaurants & Cafes, Housekeeping, Spacious Room

    The Staff In The Restaurant Rude, Unpolite, Poor Breakfast - Requested a Late Check Out & Was Agreed Via Booking.Com However On The Day There Didnt Allow & Had To Checkout Early, Noise From Downstairs Restaurant Chairs Dragging & No Sound Proof From Other Rooms, Noisy If Your Rooms Near The Swimming Pool Area, No ac or tv Remotes Provided.

    7.1

  • Anonymous
      Netherlands
    March 17, 2014

    The rooms were big and clean, with Wifi everywhere. Location very well reachable by car

    Never eat here!!! We had dinner included during our stay and the first night we got a very poor main course (only some tough meat and cold fries) and two of us found glass in their desert!! We tried to get our money for the second day meal back but they did not want to do that. There are many much better restaurants nearby so make sure you don't take the half pension!!! Breakfast was fine though.

    6.7

  • Karim
      Belgium
    March 6, 2014

    only the location.

    coffer was with no key. leaving our passports in reception & as it not normal to do that, we forgot them there & left to Casablanca. Normally, they have to deliver them automatically with the check out

    5.8

  • Anonymous
      United States of America
    February 24, 2014

    Provided good map. Good location for public transport, near train station. Fast wifi. Near mc Donald and KFC if you miss western fast food.A small convenient store next to hotel.

    Not much sight seeing.

    5.4

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