Riad Al Mamoune  

The riad is close to the souks and is in pretty good shape.

The hotel pick up did not work for me because my flight was delayed. I sent texts to the hotel to update them. However, other riads picked up people from my flight. I was told to get a taxi to the central square to be picked up there. Waiting at the central square for ten minutes at 1:30 AM is not ideal. I was told I'd be reimbursed 15 euros for the 20 euro taxi ride. Instead I got a free ride to the airport, which normally costs 10 euros. The location can be difficult to find at first. The map they gave me was a very poor photocopy and not very useful. The handwritten directions were more useful. Finally, you cannot lock your room. I don't know if this is standard in riads and/or Morocco, but it's very unusual from my experience

The staff was extremely friendly and polite. At least two of them spoke very good English. Of the 5 hotels I stayed at while touring Morocco, this one had the most comfortable bed of them all. Breakfast was lovely, the wi-fi worked great in the common area. Nice showers. A personal safe in your room. The decor and ambience is a nice touch.

While it is very close to the famous Jemaa el-Fnaa market, this riad was quite difficult to find the first time. I made a mistake by not contacting these guys to get walking directions or a ride from the train station; instead, I simply took a taxi from the train station to Jemaa el-Fnaa, and began searching on my own. Soon I was accosted by many a "guide" wanting to take me there. I finally agreed to pay one of them, but it was well after dark and, on the way to the riad, my "guide" picked up one of his friends and the two of them took me down one small corridor after another--it was only a few minutes walking distance from the market, but it was tucked away enough that there was almost no foot traffic and no light. I was wondering if I was about to be mugged by my guide and his friend. They got me to the riad, eventually, and BOTH of them wanted way more money than I had agreed to pay the first guy. This is apparently quite common in Morocco. Once I knew how to get there, it wasn't too difficult. But GET WALKING DIRECTIONS FROM THE RIAD, OR--BETTER YET--HAVE THEM ARRANGE A TAXI FROM WHEREVER YOU'RE COMING FROM. The riad is great, but my first impression of the city was a bad one because of my failure to make arrangements/get directions. Please learn from my mistake! :)

Lovely little riad right in the heart of the Marrakesh souks, tucked down a side alley, so brilliant for shopping but away from the crowds. It was very helpful to be picked up from the airport the evening we arrived (offered for stays of 3 nights) because finding the riad might have been difficult otherwise, so that was much appreciated. Breakfast was usual Moroccan bread, jam, juice, tea, pancakes (which are better here than other places we stayed). When it was fine, this was served on the pretty roof terrace.

Our room (Tan Tan) was next to the stairs that come up to the first floor and continue up to the terrace which meant that on the first day we were woken by clacking footsteps and chatter outside the room. Having said that, ear plugs did the trick the next morning – it is a riad after all, so one expects some noise from the patios etc, so just a recommendation to take ear plugs.

Very friendly and great staff, gorgeous hotel, in the heart of the medina, close to everything but very peacefull and quiet at the same time, basically a lovely place to discover Marrakesh!

Breakfast on the terrace was fantastic!! I felt really comfortable with friendly staff.

No wifi at room... but they have LAN connection

The friendly staff in particular Ali who cooked us a delicious meal when we got back from our trip in the Atlas mountains on Valentines Day, as well as decorating the lounge for us to eat it in! The jacuzzi is nice after a day in the souk, and so is the roof terrace.

The walk to the Riad down a small derb (alley) was a bit offputting. Also the Mogador Room is on the ground floor right off the central courtyard area and the windows don't block out any sound so it doesn't feel very private.

The staff was friendly and accommodating. Furthermore, the hotel was beautiful, clean, and well maintained.

People and owner were very welcoming, lovely suite to stay in and good location.

Un oasis en medio de la caótica Medina! Ali, el encargado del Riad, es una persona estupenda y un guia asombroso. Cualquier cosa que necesites te lo puede resolver.Además, cada vez que entras al Riad,te ofrecen té a la menta delicioso! El jacuzzi está situado enuna salita en la planta baja, pero con el calor que hace a principios de Octubre en Marrakech, cuesta encontrar el momento para utilizarlo!

Nos ha gustado mucho la situación del hotel que estaba muy cerca de la plaza y en pleno zoco, el personal del hotel maravilloso, Alí es un encanto, y nos ha tratado fenomenal, siempre ayudándonos en todo cuanto necesitáramos, y la habitación estaba genial, muy limpia cada día, muy tranquilo después de estar en la jungla exterior que es Marrakech!! Pasas del bullicio a la tranquilidad en dos pasos, jaja. La verdad que nuestra experiencia en el hotel ha sido muy positiva, totalmente recomendable para una estancia en ésta ciudad, nosotros sin duda volveríamos a éste riad. En cuanto a los traslados del aeropuerto, yo recomendaría contratarlos, ya que es genial que te lleven hasta el riad la primera vez, y el chico que los hace es un encanto también.

No tenemos nada negativo que decir, quizá si se está cinco días como nosotros, el desayuno se haga un poco monótono, pero ni eso, por que está buenísimo todo lo que te ponen!

Mooie riad, centrale ligging. Vriendelijk personeel, lekker eten (zowel ontbijt als diner). Pick-up mogelijk op vliegveld.

Geen sleutel voor de kamerdeur. Ligging in achterafsteegje, maar indien bekend makkelijk terug te vinden.

Tiene una excelente ubicación y el personal ha sido excelente, haciendo que nuestra estancia fuese mucho más agradable y facilitándonos toda la información que necesitábamos.