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Score from 50 reviews Very good 8.4/10

Newest reviews for Riad Amssaffah

  • Merina
      United Kingdom
    August 26, 2014

    a staff name samir was excellent host, the decor of the raid was beautiful.

    8.3

  • Ahmed
      Egypt
    August 10, 2014

    1. rooms are of good value (price, space, furniture) 2. very helpful, polite and accommodating staff. 3. a simple place yet of very high comforting spirit. 4. though others dont like the prepared breakfast because of the small menu served, i find it to be enough for a good meal. 5. close to mohammad el khamis school, away by 5 minutes walking.

    1. hard to find (but it is a common thing with all the places in the medina, due to the layout of the medina itself). 2. no hot water was available (it was manageable because of the summer weather )

    10

  • Helena
      Slovenia
    August 6, 2014

    Very beautiful riad! Much more than in the pictures.

    Be aware of the hustlers that will try to take you to the riad, Set the price before you go with them. Marrakech is a lot more crowded than other maroccan cities and the people on the streets are not so nice.

    7.9

  • Valerie
      United States of America
    August 3, 2014

    This is a beautiful Riad that is reasonably clean and comfortable. It has air conditioning, which is a definite plus. The food in their restaurant is incredible. Honestly, we have tried tagines all over Morocco and haven't had anything that compares. Even if you don't stay here, EAT HERE! Also, the staff here is really good. They are overworked, which is a shame, but very friendly and helpful. The place is nicely decorated with intricate and beautiful details. The rooms are comfortable. Our shower was a bit slow to drain, but it wasn't a problem. Overall, we would recommend this place.

    The owner is kind of a douchebag. He only shows up for an hour a day at 5pm and will not allow his perfectly capable staff to check people in. He also seems to under appreciate them and the fact that without them, the place would not be running. When we arrived, it was about 4pm and we had to wait for an hour for him to come before we could get into our room. We ended up going to another city and then coming back to Riad Amssaffah, having pre-booked and prepaid. Despite that, when we returned, he had given our room away. We had to ask him to find us another place and then he tried to charge US the $15 difference. After our protests he did cover it himself, although he tried to make us feel guilty about it.

    7.5

  • Stuart
      United Kingdom
    August 2, 2014

    This Riad is an oasis of tranquillity in the centre of the medina, what makes this place special are the staff. The rooms are air conditioned and decorated like the rest of the Riad in a Morracan style, each room is slightly different. There are several areas on the ground floor to hide and relax or dip in the pool to cool down and refresh yourself after loosing you're self in the maze of little streets, which is part of the fun in visiting this vibrant and colourful city, be prepared to have you're senses sent into overdrive. There is a large roof terrace with excellent views over the city and mountains especially during sunrise and sunsets, ideal for sunbathing during the day or for sitting down with a drink, stargazing in the evening.

    There are a couple of minor negatives. 1) Cleanliness could be better. 2) Minor repairs could be improved. 3) Sun terrace is not used to its full potential. That all said I would return here again in a heartbeat.

    7.9

  • Anonymous
      Australia
    July 31, 2014

    Fantastic traditional riad in a wonderful location. Helpful staff and small but comfortable rooms. Stay here to feel truly in Morocco for a price that doesn't break the bank.

    I liked everything about Riad Amssaffah, it made my visit to Marrakech!

    10

  • Jared
      Canada
    July 26, 2014

    Scalaci and the rest of the staff were very helpful and very accomodating. Large, clean rooms and bathrooms. We had an issue with no water in our room (top floor) the first few nights, but we were given a different room when we returned and one night free.

    Sometimes our room on the top floor didn't have water during our first visit. It's a bit far from the main square, especially if you don't know the short cut.

    9.2

  • Hellen
      United Kingdom
    July 24, 2014

    Food, pool, roof terrace, friendly staff

    9.2

  • Marieke
      Netherlands
    July 24, 2014

    -Amazing staff, which were very welcoming. (Ask for Skilaschi (!) ... and tell him to sleep more ;) -Great location, in the middle of the medina, yet very quiet (like an oase) -Beautiful building, in a fascinating arabic style. -The rooms were spacious and had style.

    -Breakfast could be a little bit more diverse, yet for this price... good enough.

    10

  • Julie
      United Kingdom
    July 20, 2014

    We really liked Scalachi , he was the perfect host very welcoming and helpful. A very hard worker, kind and always polite.

    Lack of cleaning, particularly in the bedroom. No clean towels were offered or toilet paper.

    7.9

  • Christopher
      United States of America
    July 14, 2014

    The managers Amid and Aliza were great! Very helpful and charismatic and extremely caring for all the guests. The Riad itself is beautiful. It's right in the middle of the Medina, with a huge open courtyard and a top floor that looks out over the entire city. A small pool in the middle with lounge areas on the first floor. For its cost, the Riad is spectacular and has major value. you feel transported to a few centuries ago into a foreign and romantic land.

    Only half of the lightbulbs in my room worked, but wasn't a major concern.

    8.8

  • Rick
      United Kingdom
    July 10, 2014

    Roof top terrace over looking the narrow streets.refreshing pool.rooms cool and clean.the management and staff all very friendly and helpful.the breakfast and evening meal were of a high standard they also had a small bar for a much needed beer.a true Moroccan experiance,English spoken

    On arrival make sure the taxi drops you near the riad.not too far too walk many narrow streets easy too get lost or get hassled for money if shown the way.best phone riad on arrival in marrakesh

    10

  • Jantien
      Ireland
    July 3, 2014

    Most amazing hotel in antique Moroccan style in the middle of Medina near Marrakech museum. An unexpected quiet oasis of heaven through Medina's maze of little streets. Beautiful antique carpets, furniture, decorations. Swimming pool, deck chair roof terras. Beautiful bedroom with kingsize bed and amazing antique furniture. Amazing value for such an outstanding hotel. Very friendly staff. Be prepared for a real treat!! Very suitable for families with children or teenagers too as its two steps walking from middle of Medina and has swimming pool and big roof terras for sunbathing or playing. Very spacious, most beautiful bedrooms with air-conditioning. A very unique and exotic experience

    10

  • Sophie
      United Kingdom
    May 26, 2014

    At first the staff appeared a little short with us but after a while they were very kind and helpful and gave us much information about the area, safety, do's and dont's and things to do. The room we booked wasn't as nice as we saw online but it was clean and the hotel itself was gorgeous, very traditional and clean, beautifully decorated and a very central location in the old part of the city, 15 minute walk to the central square.

    The pool is a LOT smaller than appears online, not really possible to swim in! We also had a couple of glasses of wine which were pricey. We also didn't have a front door key and had to buzz every time we wanted to come in which was a slight pain if we came back late in the evenings, we were waiting outside for quite some time at some points.

    8.3

  • Anonymous
      United States of America
    January 22, 2014

    While staying at this Riad was no 5 star hotel it was the real thing and we all liked it. The place was colorful, it is right smack dab in the middle of the old city and the family that ran the place were great.breakfast every morning was free and ready to go at 7:00.

    The hot water situation was okay as long as you used really early or pretty late

    7.1

  • Anonymous
      Germany
    January 21, 2014

    This hotel is a big disappointment. They have nice things, like the roof terrace and hang out area. But things in the room never work! We paid for a superior room for 60 euros, then the door could not be locked, the old TV only has 2 channels in Arabic. Then they changed the room for us, into a triple room. Then the toilet doesn't flush... Even after they came to 'rapair', and said its ok, it didnt work. So we have to flush the toilet manually. Then some lights in the room didn't work. Also the air conditioner stopped working. The room was facing the inner yard, very loud at night. Because they don't give key for the main entrance, so people always have to ring the bell when they come back. Very old facilities. Cleanness has to be improved greatly. Staff was really not helpful. Totally not worth the price! I wouldn't recommend to stay here if you have a choice!

    4.2

  • Emma
      Sweden
    January 13, 2014

    The staff were very helpful and kind. Fatima, the owner, speaks great english otherwise it´s frenchspeaking staff. Close to everything in the medina and very beautiful inside. Perfect sundeck at the roof. Great place if you want value for your money and a nice place to stay at!

    9.6

  • Wayne
      Canada
    January 12, 2014

    The Riad is larger than other Riads I stayed at. The building was unique and both the staff and the guests were interesting people, more so than other Riads I stayed at. The building was super cool and interesting but not maintained well. For instance the bathroom door did not close because the building had shifted due to age but hadn't been fixed. I would totally stay here again because the place had great energy and frankly the little problems I reference don't bother me too much.

    We stayed two nights; Our room was not made up after the first night; there was no hot water once when I wanted to shower.

    6.7

  • Alasdair
      United Kingdom
    January 4, 2014

    Lovely staff, very friendly, nothing was too much trouble Great service,

    Very cold room. No heating (in December). Dirty room. Broken toilet.

    6.3

  • Anonymous
      Morocco
    January 4, 2014

    While tough t find in the beginning, it's a nice short walk from the square and it's quiet, different from the big hotels...authentic is the word..excellent WiFi..

    Hot water us scarce..excellent for short stays but could be really annoying for longer ones

    7.9

  • Vivien
      United Kingdom
    November 14, 2013

    All the staff were very friendly and helpful.

    The roof terrace could have been a lovely place to sun bathe. However the furniture was old, uncomfortable and it was like a dumping area. The pool looked beautiful on photos, but was small and did not look clean. It was in the middle of the dining area so I doubt anyone ever used it. The superior rooms are no better than the basic ones. I would not pay for an upgrade!

    6.7

  • Dianne
      United Kingdom
    November 14, 2013

    The staff were all lovely especially Fatima

    Superior room had a TV that was broke, no mini bar and a faulty toilet. The food was basic. The roof terrace was a mess and the pool was more like a pond!

    5.4

  • Elizabeth
      United Kingdom
    November 11, 2013

    If you want a traditional Morrocan experience you cannot do better than the Amssaffah, if you want western luxury don't go to the old town of Marrakech. The staff are excellent and make you very welcome

    What is there not to like?

    9.2

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