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54, Diour Jdad, Zaouia Abbassia, Medina, 40000 Marrakesh, Morocco – Show map
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175 verified reviews
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Riad Charaï Suites & Spa's staff speaks: French, Arabic
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
No parking available.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Safe, Family Rooms, Heating, Air Conditioning
2:00 PM - 10:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 175 reviews
Value for money
Show reviews from:
Riad Shama is in an 18th-century building with cedar ceilings. It offers accommodations with private bathrooms, a terrace and swimming pool. Free Wi-Fi and free parking are available.
Score from 233 reviews Very good
Riad Akka is set in central Marrakech, a 5-minute walk from Jamaâ El Fna Square and offers a patio with an outdoor pool.
Score from 23 reviews Wonderful
Located in Marrakech’s medina, Riad Elytis is set just a 10-minute walk from Jamaâ El Fna Square and features a rooftop terrace with a hot tub.
Score from 64 reviews Excellent
This 5-star hotel and spa is in central Marrakech, a 10-minute drive from Menara Airport. It features a fitness center with a hot tub, and grounds with solarium.
Score from 1141 reviews Good
It's not in a great part of the city: you will need a guide if you want to explore on foot.
Very helpful staff, including drivers who gave us guided tours of the city. The ambiance was calm and full of charm and the rooms large and characterful.
Location is interesting, feels very local but once you know the way the walk is fine (about 20 minutes realistically to the square / French town), car always available from riad and very cheap, but walk is fine once you know it! Actually really nice being in the 'real' marrackesh! Don't let location put you off!
This riad is amazing, we were treated like royalty, Mijad was amazing! Mint tea whenever we wanted, coffee, juice and lunch whenever we wanted! Car available for lifts anytime but once we knew our way we walked always. Pool lovely. Sun terrace amazing, room was gorgeous and cleaned everyday! Would stay again!
We struggled communicating to the head of staff. Our room was above the restaurant and the music and noise kept us awake really late most nights. it was a bit of a pain not to have wifi in the room which we wanted to use for researching things to do - but you can use it downstairs.
The Riad was exactly how it looked in the pictures. We booked an airport transfer which made it easy to find. Without could have been challenging. The food was nice - both breakfast and the dinners (that I think were brought from the sister riad down the road)
we booked a massage which wasn't good at all. the spa lady was not motivated and treated us disrepectful. i wouldn't do a spa treatment there again.
the hotel was the most expensive and best one during our morocco-travels. the staff was friendly but seemed a bit arrogant from time to time. the breakfast was very nice as well as the pool and the roof. there are nice possibilities to sunbath. we had german television which we liked.
Bit of a nightmare finding it in the medina streets.
Calm, relaxed, friendly staff, beautiful room with terrace.
The location was not the best one.
The riad was amazing and the stuff really friendly and helpful. A great stay.
Terrible location!!! No wifi in bedroom!!! Difficult to take shower.. Water takes ages to heat
Very Clean! Nice style! And color combinations
Very pretty riad staff lovely
Room very clean the first day, not same level the following days
very nice structure, good breakfast
No English channels on the TV except Al Jazeera and BBC world news - not a problem unless the weather is bad and you want to watch a movie. Staff don't speak much English so you will struggle if you don't speak French or Arabic. Walking home from the square in the evening after the souks shut can be tricky if you don't have a good sense of direction. Internet is slow.
Rooms are very comfortable and clean. Reliable pick up service from airport. Helpful Staff.
Everything is fantastic
Location is in one of the extremes of the Medina. Not a major issue, still quite accessible by foot.
Beautiful design and architecture, small but nice SPA. Great patio. Very friendly staff.
-Location - 20-25 minute walk to the medina -Felt a little uneasy in narrow streets outside Riad especially when dark -Bedroom was a little chilly, but warm extra blanket provided for bed
-Interior design with Moroccan ambience -Breakfast -Menu choice good for lunch/dinner -Very friendly staff -Open fire in dining room -Room cleaned daily
Plain dining room, average breakfast with cold morning coffee, lack of atmosphere (check-in end of January, maybe hot weather would have matched cool facilities better). Situated relatively far from Jemaa El-Fna with risk of getting lost (taxi is recommended).
Excellent and polite hotel manager, clean and attractive courtyard, room and hamam.
Very difficult place to find. Hardly any taxi drivers knew where the riad was and no one could drive us close to it. Spa was disappointing. Very poor service. We booked the purifying hammam and relaxing massage. The hammam was cold as the lady kept opening the door and letting the cold air in. She literally threw the body scrub on top of us without any scrubbing then washed it off. Massage was horrible - cold room and cold hands despite our objections. Very uncomfortable and unprofessional. No steps to maintain any dignity. We all felt quite violated.
Staff were very friendly and welcoming. Loved the wood fires and relaxing atmosphere of the riad.
Friendly staff, very accommodating and felt very welcome
That's a tough 1.the hammam wasn't the finest we've tried but nice to have on site anyway after a good massage. We got a bit lost coming back late at night through our own fault it's a bit of a labyrinth when everything has closed and looks unrecognisable! But the locals where helpful.
The tranquility after the hustle and bustle of The souks. So tastefully decorated very welcoming and calm. Mint tea and sweets on arrival. Such a beautiful setting.
Unfortunately the Riad is located in a nasty part of Medina (old part of the city) it's literarily impossible to find your way in this labyrinth. And when you ask the way, kids/locals start begging for money-can be very pushy. Thats of course not the Riad's fault - just be prepared for adventures.
The staff is very friendly & helpful. Special thank you to Mejit (Magic) - we always felt pampered & taken care of:) The Riad itself is a gem and a pleasure to designers eye;) Great interiors, and decor - one get definitely inspired;) nice breakfasts with fresh juicies, homemade yoghurts and delicious home baked pastry. For dinner / it's a good idea to go out, and try smth in the town.
The riad is tucked away in the north of the medina and a good 10 minute walk to restaurants.
Courtyard, pool, roof terraces, spacious yet cosy room, friendly welcoming staff -a truly relaxing place to stay.
They take forever to bring ordered food 2 hours we waited for an omelette and Cous Cous , breakfast is cold and the same everyday just mainly breads and buns and an omelette which wasn't nice. Rooms were cold unless you put the heating on constantly. Location old town wasn't for me, very hard to get out of the vicinity by yourself and locals will only take you to where they want you to go .. Their shops and businesses, you get harassed a lot. Pool in Riad is not heated so cold we did go in December though. Wifi only works downstairs in the open section where you can view the pool and in the small room unless it's hot or you're in the small room you'll freeze trying to get some wifi. I didn't like the bathroom the shower has no shower curtain and it's really dark in there also the mirrors are not well lit or placed suitably to see your whole outfit one was so high you could just about see your head in it.
I liked the rooftop area, while look of the place exactly like the photos more of less. The hotel driver was really helpful and gave us some good advice he did come to pick us up late a couple of times which was a bit annoying and did make us late but we were glad we had someone we good trust to take is around we couldn't have done it by our selfs
The pool was just a bit too cold to swim in in December.
Service was excellent. Just the right sized riad, so it was sociable but relaxed and quiet. Rooms were authentic and distinctive. Communal areas were accessible and welcoming.
it is a little bit too far of the main place (jamaa el fna) so that you always loose your way in the medina
i like the charm of the riad, it is so typical marocain with beautiful materials en colors and frienly staff
Super Riad with great atmosphere! Very friendly staff Good value for money Has nice hammam facilities
if I had to say something negative it's just a trivial thing but the breakfast was the same every morning.
Loved the tranquility inside the front door of the riad, the staff were just great and the roof terrace was amazing
My boyfriend and I spent four nights at the riad. We got picked up from the airport shuttle service and were welcomed in a really nice way. The riad is beautiful and very clean. We had a very nice big room. The riad had a beautiful sun Deck with comfortable areas to relax. The whole atmosphere is very relaxing and peaceful The staff was really friendly and helpful. Nothing was to much to ask of them and they were very reliable. We enjoyed our stay a lot and Cannot wait to visit again.
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