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54, Diour Jdad, Zaouia Abbassia, Medina, 40000 Marrakesh, Morocco – Show map
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131 verified reviews
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Riad Charaï Suites & Spa's staff speaks: French, Arabic
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
No parking available.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Safe, Family Rooms, Heating, Air Conditioning
2:00 PM - 10:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 131 reviews
Value for money
Show reviews from:
Featuring a terrace with views of the Medina and Koutoubia Mosque, this guest house is set a 5-minute walk from Jemaâ El Fna Square.
Score from 148 reviews Exceptional
Palais Des Princesses is in the heart of Marrakech’s medina (historic quarter), a 2-minute walk from the famous Jamaâ El Fna Square.
Score from 806 reviews Excellent
This 18th-century riad is in Marrakesh, just a 2 minute walk from Jamaâ El Fna Square.
Score from 226 reviews Wonderful
This Riad is inside the Medina of Marrakech, a 10 minute walk from Jamaâ El Fna Square. It has a terrace with views of the Atlas Mountains and Koutoubia Mosque.
Score from 492 reviews Wonderful
i like the charm of the riad, it is so typical marocain with beautiful materials en colors and frienly staff
it is a little bit too far of the main place (jamaa el fna) so that you always loose your way in the medina
Super Riad with great atmosphere! Very friendly staff Good value for money Has nice hammam facilities
Loved the tranquility inside the front door of the riad, the staff were just great and the roof terrace was amazing
if I had to say something negative it's just a trivial thing but the breakfast was the same every morning.
My boyfriend and I spent four nights at the riad. We got picked up from the airport shuttle service and were welcomed in a really nice way. The riad is beautiful and very clean. We had a very nice big room. The riad had a beautiful sun Deck with comfortable areas to relax. The whole atmosphere is very relaxing and peaceful The staff was really friendly and helpful. Nothing was to much to ask of them and they were very reliable. We enjoyed our stay a lot and Cannot wait to visit again.
I would totally recommend this place if you are traveling to marrakech. The Riad is sooo beautiful and its like entering a different world after you been out on the hectic streets of marrakech. Very nice and quiet and the rooms are great. Big plus for the outdoor pool and the two terasses where you can get an excellent view over the city. Staff are super friendly and helpful. They also offer really great hammam and spa treatments. Great place to stay especially if you go with your boyfriend/girlfriend. Its very romantic :)
THE STAFF WAS VERY KIND AND DID EVERYTHING TO SATTISFY YOUR NEEDS
NO MORE HOTELS IN THE OLD TOWN.DANGEROUS AND WITHOUT NOTHING TO DO AFTER A CERTAIN TIME
The Riad has a homely feel about it, though you still feel on vacation. There are numerous places to sit and rest, multiple terraces with different types of furniture, and overall it is very easy to relax. We also wanted to say that one of the Riad's staff (Mojid) was incredibly welcoming, charming, and helpful during our entire stay. We had nice conversations with him and his recommendations were spot on.
The bed we slept in was two twins pushed up next to each other. This wasn't a big deal, and the size and decor of the room made up for it. Also, the wifi could only be used on the ground floor, and even there it was sometimes too slow to load a basic website. Not sure if this is just the city's infastructure, as they had a number of routers to connect to.
Mint Tea, Red Wine, Twittering Birds, Cool but Traditional Decor, Comfortable, Chilled Areas to sit and read or use the (reasonable) Wi- Fi, Good service and friendly advice, In down to earth area of the Medina where you see real Moroccans at work and play
Walks to the central areas of city and Souks should not be rushed (or skipped) but need careful planning and patient map reading
The riad is a beautiful, calm, scented oasis in the chaotic, sometimes smelly medina! The staff were amazing; very kind and nothing was too much trouble. Breakfasts were fabulous - fresh juice, home-made bread and even home-made yoghourt
Bedroom Staff Facilities Peacefulness Spa Private Balcony
The staff were extremely friendly & patient. They were concerned with my safety (as a solo traveller). Also they were entertaining. Excursions were offered but not pushed. Lots of helpful information. The rooms were spacious, excellent aircon. The reception area was beautiful, the pool was lovely- just a nice size to cool off in. Privacy was respected. Was treated really well- lovely mint tea offered all the time. The meals there were nice. Can't fault the place. Loved the rooftop - especially at sunset. Quiet traditional area & not far to walk to main markets (although very easy to get lost)!! The staff always offered to help you of you got lost- you could just ring them. I would recommend & hopefully I get to return !
The staff could not do enough for you, Majid and Mohhomed were so helpful with organising tours etc. thank you so much for an enjoyable stay.
There was nothin hi didn't like.
It was amazing! The staff, the Riyad, the service, the food, price/quality, everything was great!! We can't wait to go back!
The swimming pool is refreshing in the summer. The rooms are nice and clean. The staff very friendly.
If it's the first time you travel to Marrakesh, it's hard to find. Definitely a 15min-walk to the center of Marrakesh.
The Riad was amazing! Very clean and calm environment with beautiful rooms, swimming pool and lounging area. The Spa faciltities were great and good value for money. Staff were lovely, the Riad made our trip to Marrakech!
A true haven of peace , beautiful interior, lots of areas around pool to relax Family suite was amazing, excellent space, decoration, architecture Staff extremely polite, helpful and great service A gem beyond our expectation
Since the riad cannot be reached via taxi the grand taxis stop at the wall and there is a 5 min walk through a very patchy area, not unsafe nor dangerous, just poor and different for Westerners
The staff couldn't do enough for us, the room was beautiful and the riad was in easy reach of all the major tourist attractions.
Nothing to dislike
This riad is absolutely beautiful and the staff are helpful and charming. Would recommend it to anyone looking for a very central location to explore Marrakech from.
This area of Marrakech is very rundown and acts as a stark contrast to the hotel within.
The staff could not have been more helpful and welcoming
The staff were brilliant, always extremely helpful in all endeavours; from booking tours, suggesting where to visit, what restaurant to try out, to simply supplying us with drinks, food and telling us about the local area. The Riad itself was beautiful, somewhat a bit worried as you snake through the small crowded streets, the tranquility and peace were a welcome rest, shutting out all outside noise.
After staying at the Riad for a week, the continental breakfast did get a little repetitive although learning on the last day you can order eggs, we wished we had known this earlier. Small issue, not one to actually complain about!
The people were nice and friendly. Good service
The location is the worst ever
Room excellent general areas excellent. Wonderful riad in terms of design. Very clean and cleaner was also excellent little touches of class
Website says fully licenced bar. This is not the case. Never had any alcohol available which is fine if you say that but should change advertising. Food was very confusing ordered and then was told an hour later was not available. And changed order overall food was not poor.
Really lovely place, very friendly staff, very nice rooms, and very much a representation of Marrakech's old Medina
The location takes quite a long walk to reach Gamaa al-Fanaa, the centre of the Medina