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Newest reviews for Riad Charcam

  • Gillian
      United Kingdom
    June 27, 2014

    Nothing was too much trouble for Bruno and the ladies at the Riad. Ideally situated for exploring and we felt safe at all times. We intend to go back next year!



  • Marcel
    June 18, 2014

    This Riad is a bijou. Very friendly staff. Thanks for the nice hospitality.


  • Scott
      United Kingdom
    May 7, 2014

    Bruno and his staff were excellent. We arranged a transfer through Bruno which was there waiting when we were dropped off Asmaa was waiting to show us to the Riad which was great because I am sure I would have got lost first time. Asmaa gave us a welcome meeting and showed us points of interest on the map which again was brilliant,really helped my wife speaks decent French. I cannot praise the Riad enough and would like to thank them helping in making our visit to Marrakesh very special

    Nothing at all


  • Ceri
      United Kingdom
    April 21, 2014

    Bruno and his team are the perfect hosts. Without their personal touch and attention, Riad Charcam would not be the same experience.

    The alley ways leading to Riad Charcam can seem a bit daunting at night but we had no trouble whatsoever (leaving valuables in the riad, taking small amounts of cash and putting it in pockets instead of taking an expensive handbag etc.).


  • Nicholas
    April 18, 2014

    Great location in the Medina. Wonderful Riad. Excellent hosts, Bruno and Asmaa are informative, helpful and charming. Bruno can arrange airport transfers and good value excursions. Highly recommended.


  • Anonymous
      United Arab Emirates
    April 8, 2014

    Staff was excellent. Breakfast was good.

    Bottom Floor was damp. Beds were terrible.


  • James
      United Kingdom
    April 1, 2014

    Ideal location and a very warm welcome. Bruno organised our transport from the hotel and meet us in person down the road. This was very welcomed as finding the Riad in the dark on our first visit would have been an unwanted pain. He and his team are great and made us feel most welcome. We stayed in the Green room and loved its authentic charm. So peaceful and dark so a good nights sleep was had... I would recommend the Charcum to anyone looking for a central location to explore from.


  • Hilary
      United Kingdom
    March 22, 2014



  • Jason
      United Kingdom
    February 18, 2014

    Great location and staff all very helpful. Great value and very clean and quiet.

    Didn't speak English, only French which made it a little awkward sometimes.


  • Anonymous
    January 28, 2014

    Locked door at night could not leave early in the morning


  • Felipe
    January 14, 2014

    Nice lobby, beautiful hotel.

    The staff only speaks doesnt speaks english, only french and arab.


  • Anthony
      United Kingdom
    December 10, 2013

    Bruno and his staff are all excellent and I would recommend this Riad.Best to book transfers from here too as taxis cannot get to door which can leave hassles with "guides".


  • Anonymous
    November 22, 2013

    The location was very good, in the heart of the Medina. The host Bruno was extremely helpful, met us from the taxi and took us to the Riad (otherwise its impossible to find) and gave us lots of good advice for restaurants etc.

    The rooms on the ground floor are a bit damp


  • Kevin
      United Kingdom
    November 17, 2013

    The hosts and the staff did everything they could to make this a memorable stay. Nothing was too much trouble. Thanks for a great holiday.


  • Oscar
    October 17, 2013

    the best host we've ever experienced. Had a wonderful stay. Recommend it to anyone.



  • Fabian
    October 1, 2013

    The owners, Bruno and his wife were lovely people that made our stay in Marrakech a fantastic time. The whole team was very friendly and helpful, we felt very comfortable at Riad Charcam.


  • Anca
    August 14, 2013

    The riad is beautiful, decorated with a lot of attention to detail, it is very clean and the hosts are wonderful. We felt like we were guests in Bruno's house and family (that includes cat , dog, squirrels, fish and bird :) ). The riad is located in the medina, and the main square is 5-10 min of walking (if you don't get lost). And the breakfast was great (be prepared for a lot of sweet things). The pool is a nice way to cool off and relax, besides the air conditioned room.

    The riad is a bit hidden, so you will need help finding it. We booked a transfer from the train station which was 150 dirhams one way. We recommend not booking it both ways, because we managed to find a petit taxi with 30 dh back. The orange room had the lights a bit too orange, because we couldn't make out right any colours, and there were no other neutral lights. It was a bit hard to understand each other in english, but we managed :)


  • Caroline
      United Kingdom
    August 9, 2013

    Everything. Food, staff, owner Bruno is really great, helpful, friendly, decor, surroundings, all amazing, could not fault it in any way.


  • Andrew
      United Kingdom
    July 3, 2013

    The location was great, Bruno was a great host, the room was very nice, breakfast was good. All was good.

    It's difficult to find the place to begin without paying one of the people on the street to take you there, it's down a very quiet and narrow street with a few twists and turns so is quite disconcerting when first being taken there. I think this is true of the majority of riad hotels in the Medina.


  • Anouk
    July 2, 2013

    The location in the middle of the souks was great. The riad itself is beautifully renovated with a central garden onto which all rooms open. Rooms are nicely decorated according to the color, with authentic Moroccan touches. The rooftop terrace with bathing pool is a wonderful place to enjoy the elaborate breakfast and relax after a long day of sightseeing. The owner is always ready to help, with suggestions or bookings (though sometimes more costly than if booked via other excursion operators in the city). We definitely recommend getting a transfer to and from the riad, as the taxi cannot reach it via the small alleyways and it is difficult to find.

    The alleyway to reach the riad (though we were assured it was perfectly safe) is quite dodgy - dark (even during the day) and smelly. Despite being quite clean, our room was a bit damp/musty (fresh clothing we put in the closets came out a bit damp and smelly).


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