Well, the place was a bit cold in Dec., and the heating was not that great. The owner smoked a lot but there just isn't anything like a non-smoking facility in Morocco, so that can happen anywhere. The bed was a bit hard, which I liked, but some might not. (much better than other places though). And there were a lot of steps - didn't bother me though.
The service was quite outstanding. The staff did whatever we asked, and they served us a pot of delicious mint tea every day. The place was lovely, and I found it quite comfortable overall. I loved the delicious breakfast - great tea and coffee, pastries, etc. Convenient location too. I would definitely come back. Great value for the money.