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N°38 derb el baroud arset berdii jdida Hart asora, Medina, Medina, 40000 Marrakesh, Morocco – Show map
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151 verified reviews
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Riad Dar Nael's staff speaks: French, Arabic
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Food & Drink
Restaurant, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Fax/Photocopying
Non-smoking Rooms, Heating, Air Conditioning, Designated Smoking Area
12:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 3 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 151 reviews
Value for money
Show reviews from:
This traditional riad offers air-conditioned rooms and a rooftop terrace with sunloungers and Berber-style tents.
Score from 65 reviews Good
Riad Janat Salam is located at the heart of the Marrakech Medina, just a 5-minute walk from the souk markets and Jamaa el Fna Square. It is a traditional building with a patio and a terrace.
Score from 279 reviews Good
Located in Marrakech, Lalla Piccara is built in a traditional architecture and features a terrace overlooking the Medina and a patio with garden. A free Wi-Fi is available in all areas.
Score from 299 reviews Very good
Riad 34 is located in Marrakesh in the heart of the Medina near the Palais de la Bahia. Its rooms have a private bathroom, heating and a fan.
Score from 273 reviews Very good
Lovely staff, good wifi, beautiful rooftop.
Don't attempt to find this place on your own even with a gps or map. You're guaranteed to get ripped off by some of the "guides" lurking in the area. If you do succumb to accepting their help, negotiate a price in advance.
The staff were very friendly and helpful. The place was very beautiful and clean. Good Wifi.
Location. Very hard to find to Jame al-Fna if you go through the alleys. Better to go the other way to the place called "al-Mawkif" (The stop) and walk down around 10 min until you come to a school. You can find a taxi from there. Don't pay more than 20 DH. Baathroom is in the same room. Make sure you travel with someone comfortable. But very clean. Cold during winter, make sure to get a room with extra element if you are freezing easily.
Decoration of the riade and terrace. Wi-Fi works OK.
Part of the staff was cool, part had a problem to smile or otherwise act in a welcoming way. The location is a bit inconvenient and initially impossible to find without help (OK, this is not hidden so one can't complain). The room was damn cold, AC was useless for heating, no extra blankets (we got one for two beds after we requested). Beds need some improvement. As guests don't have a key to enter the riade it can be noisy (the buzzer, the staff going to open, and that repeated over and over again).
We got a lovely little room that had a romantic and powerful shower sunken into the floor. There was a good heater which is necessary in winter. The breakfast was fine and the staff pleasant. I liked this riad.
The toilet in our room was behind a low wall, which is fine for a couple but other people may find it uncomfortable. The bed and pillows are quite hard. The location on booking.com and google maps is wrong! This means we spent an hour looking for it and only found it by asking locals. The night receptionist does not speak English so couldn't help when I phoned him. Email the riad for detailed directions before going there because all the online locations are wrong and you need all the help you can get to find the tiny alley it's on.
Staff was friendly and helpful to the extent that we could communicate Room was pleasant Courtyard was locked from outsiders Felt like it was family-run business
Method of securing door during night was far from acceptable Terribly difficult to find the riad Breakfast during limited hours Not four-star accommodations as listed Staff did not speak English
friendly atmosphere, good location in the medina.
Difficult to find, be sure that you know where it is exactly.
friendly staff, rooms were furnished in a traditional way, nice terasse at the rooftop. the medina can be reached in 15 minutes, IF you know the way (which can be pretty tricky). the breakfast was tasty and gives you a good start in the day. i would go there again and we had a nice stay at this riad!
It was VERY difficult to find this place (as most of the riads in the medina). it s probably best to call and let them pick you up at some place. the room smelled a bit like sewage but it was ok. warm water didn t work at OUR room but i haven t heard any other complaints. unfortunately the staff did not speak any english so it was hard to get advice regarding activities or nearby restaurants. i didn t like the fact, that they double booked a taxi to the airport as all of us paid the normal price for ONE taxi (i assume they cashed in the rest, but ok, we made it to the airport, so it didn t really matter). in general there is not too much to complain about.
Staff is excellent
Location - far from attractions in a place difficult to reach at night and easy to get lost. This is not a four star place as advertised, it is a very basic old dowelling with less than basic services. To advertise it as a four star hotel is misleading and dishonest. one day the hot water broke, and one day the toilet was not working.
The wifi was good, although it did cut off at times and was rather intermittent. Breakfast was good, but I did get a little bored of fried pancakes every morning. They cleaned the room everyday and left fresh towels everyday. They also organised a taxi for me to and from the airport.
The location is terrible as it is right in the heart of the Medina (which is not a good thing). It is impossible to navigate yourself around the area as all the roads are small, narrow and have no signs. There are many "guides" who will scam you by leading you down the wrong place to gang up on you and extort money off you. The location of this Riad really made me first day very unpleasant; I was constantly getting lost and accosted by these local "guides". I would have preferred a place near the main square. The spoken English in this place is fairly poor (non-existent almost), fortunately I speak French but others may not have this; be warned. The room wasn't exactly clean, dust everywhere, and the lighting was terrible. It's also fairly expensive for a poorly located Riad. There was hardly any running hot water. My shower had to run for a good 5 mins before hot water started flowing. It then only lasted for 5 mins before it started getting cold again.
Annoying email from manager after we left. Asking for a positive review.
great breakfast, lovely rooms with pleasant design Most importantly very polite and nice staff
Very cute riad in the hart of marrakech. Can't be reached by car though. Great room for a cheap price
The hotel tells you to call them once you reach a certain street so that they can come pick you up. They didnt pick up the phone though until calling several times.
Faboluos little place in the heart of the medina, 10 min walk from the souk.
Location, Staff, roof terraces
Near the square and places of interest. The Riad had character. No frills but value for money. Some staff spoke good English otherwise an interpreter was at the end of their mobile. All staff were friendly and helpful.
Wi-fi was not reliable (comes & goes). It would have been helpful to have flyers with information & prices about places of interest nearby eg Jardin Majorelle, museum and the toombs inside the Riad. Adequate breakfast prepared and served by staff but it could have consisted of some fruits for people who dont want fried pancakes every day.
Very friendly and good staff.
In google map, it is located in wrong place. It has to be fixed.
Rochdr the manager and the 2 young women were very helpful and friendly. Madja speaks fluent English and Samira always had a smile. Breakfast was great and the women cooked us some very nice dinners.The place was absolutely spotless. We liked the location especially because it was also close to the part of the city were in my view the real Moroccon life took place.[Just walk the direction were the provided map says "Taxi"] The staff organised some fantastic tours for us with 'the magic of Morocco'. If you happen to see the driver Mounsif,he is the best! say Hi from Anneke the Dutch Kiwi, Auckland.
best orange juice nice comfortable rooms, oriental atmosphere, just beautiful
We had a very pleasant stay at Riad Dar Nael. The staff at the Riad were incredibly lovely. They were attentive and accommodating, particularly the two young ladies who prepared breakfast every morning (which consisted of various breads and pancakes as well as fresh orange juice). Whenever we ran into a problem, they didn't hesitate to help us. For example, a light bulb in our room stopped working and after reporting it to the staff, they fixed it straight away. The manager was extremely helpful in booking taxis, minibuses and excursions for us, and she was very easy to contact prior to the trip through email and phone. One of the best parts of the trip was going on an excursion to see the waterfalls of Ourika, where the car ride and tour guide were booked for by the manager. We particularly enjoyed going to the terrace where you can relax after an action-packed day. The terrace had sunloungers and tables to sit at. Whenever we returned to the Riad in the evening, our rooms had been cleaned and organised. The rooms were big enough to relax in comfortably. The staff would provide new towels and beds were made every day. The air conditioning was fully functioning, which is a relief after returning from Jamaa El Fna where the heat was at times intense! The Riad was very clean and we received a professional service. In terms of location, the Riad can be very difficult to find and it is easy to get lost. Although it is not too far from Jamaa El Fna (walking distance), the alleyways all look very similar and there are minimal street signs to guide you to the square, although the Riad did give us a map to help us. On the first day we went out, we ended up getting lost and it took us a while find our way back. At times, we used shop names to guide us to the square! All part of the experience! However once you arrive at Jamaa El Fna, it is easy to access different parts of the city (via taxi, horse carriage).
We arrived at Riad Dar Nael as a family of 5, two of us were staying in a room on the ground floor whilst 3 were in a room on the second floor. Unfortunately the room on the ground floor of the Riad is very close to the entrance, so be prepared to be woken up throughout the night by late arrivers! However this wasn't an issue with the rooms that were on higher floors. Additionally, the wifi could be unreliable at times.
Great character to the building. Pretty room. Lady working there was very helpful re organising taxi.
A good proper and clean place to spend the time. Location is bit inside the center city but excellent service and comfort. I recommend it for stay
The host was very helpful and welcoming. She had a very good English and could explain many things.
Room (other than lack of bathroom privacy).
Bizarre event where we got locked in by the security guard one morning (he had gone to prayer and locked the door from the outside, thankfully we didn't miss a flight!)
Staff was really friendly and helpful (especially the Big Guy, our favourite), but not pushy at all as it can happen in Morocco. They changed our room when discovered that air-conditioner wasn`t working and woke us up in the morning to catch the desert trip in time. Riad is very lovely, quiet and clean. You need to learn at least some basic french to talk to the big guy :)
Location is very hard to find and arriving in the dark can be a little frightful. Be prepared to pay to some guides for showing the way. When you are already there, they very helpfully provide you with the self-drawn map :).
The riad is a peaceful oasis in Medina. All the staff are very helpful and friendly (even if some of them don't speak English, but that's not a problem at all). I recommend the airport transfer and the food in the riad. They also have a lovely terrace on the roof, perfect for a relaxing evening with a glass of mint tea! To be clear - it's a simple, but comfortable and cosy place, good value for money. I would definitely recommend staying there.
The shower in our bathroom was leaking, perhaps this could be fixed. Also there were some works going on on the terrace, but I guess that's inevitable.
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