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Hart Essora Derb El Baroud Médina, Medina, 40000 Marrakesh, Morocco – Show map
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151 verified reviews
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Riad Dar Nael's staff speaks: French, Arabic
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Food & Drink
Restaurant, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Fax/Photocopying
Non-smoking Rooms, Heating, Air Conditioning, Designated Smoking Area
12:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
One child from 0 to 3 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 150 reviews
Value for money
Show reviews from:
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Very cute riad in the hart of marrakech. Can't be reached by car though. Great room for a cheap price
The hotel tells you to call them once you reach a certain street so that they can come pick you up. They didnt pick up the phone though until calling several times.
Faboluos little place in the heart of the medina, 10 min walk from the souk.
Location, Staff, roof terraces
Near the square and places of interest. The Riad had character. No frills but value for money. Some staff spoke good English otherwise an interpreter was at the end of their mobile. All staff were friendly and helpful.
Wi-fi was not reliable (comes & goes). It would have been helpful to have flyers with information & prices about places of interest nearby eg Jardin Majorelle, museum and the toombs inside the Riad. Adequate breakfast prepared and served by staff but it could have consisted of some fruits for people who dont want fried pancakes every day.
Very friendly and good staff.
In google map, it is located in wrong place. It has to be fixed.
Rochdr the manager and the 2 young women were very helpful and friendly. Madja speaks fluent English and Samira always had a smile. Breakfast was great and the women cooked us some very nice dinners.The place was absolutely spotless. We liked the location especially because it was also close to the part of the city were in my view the real Moroccon life took place.[Just walk the direction were the provided map says "Taxi"] The staff organised some fantastic tours for us with 'the magic of Morocco'. If you happen to see the driver Mounsif,he is the best! say Hi from Anneke the Dutch Kiwi, Auckland.
best orange juice nice comfortable rooms, oriental atmosphere, just beautiful
We had a very pleasant stay at Riad Dar Nael. The staff at the Riad were incredibly lovely. They were attentive and accommodating, particularly the two young ladies who prepared breakfast every morning (which consisted of various breads and pancakes as well as fresh orange juice). Whenever we ran into a problem, they didn't hesitate to help us. For example, a light bulb in our room stopped working and after reporting it to the staff, they fixed it straight away. The manager was extremely helpful in booking taxis, minibuses and excursions for us, and she was very easy to contact prior to the trip through email and phone. One of the best parts of the trip was going on an excursion to see the waterfalls of Ourika, where the car ride and tour guide were booked for by the manager. We particularly enjoyed going to the terrace where you can relax after an action-packed day. The terrace had sunloungers and tables to sit at. Whenever we returned to the Riad in the evening, our rooms had been cleaned and organised. The rooms were big enough to relax in comfortably. The staff would provide new towels and beds were made every day. The air conditioning was fully functioning, which is a relief after returning from Jamaa El Fna where the heat was at times intense! The Riad was very clean and we received a professional service. In terms of location, the Riad can be very difficult to find and it is easy to get lost. Although it is not too far from Jamaa El Fna (walking distance), the alleyways all look very similar and there are minimal street signs to guide you to the square, although the Riad did give us a map to help us. On the first day we went out, we ended up getting lost and it took us a while find our way back. At times, we used shop names to guide us to the square! All part of the experience! However once you arrive at Jamaa El Fna, it is easy to access different parts of the city (via taxi, horse carriage).
We arrived at Riad Dar Nael as a family of 5, two of us were staying in a room on the ground floor whilst 3 were in a room on the second floor. Unfortunately the room on the ground floor of the Riad is very close to the entrance, so be prepared to be woken up throughout the night by late arrivers! However this wasn't an issue with the rooms that were on higher floors. Additionally, the wifi could be unreliable at times.
Great character to the building. Pretty room. Lady working there was very helpful re organising taxi.
A good proper and clean place to spend the time. Location is bit inside the center city but excellent service and comfort. I recommend it for stay
The host was very helpful and welcoming. She had a very good English and could explain many things.
Room (other than lack of bathroom privacy).
Bizarre event where we got locked in by the security guard one morning (he had gone to prayer and locked the door from the outside, thankfully we didn't miss a flight!)
Staff was really friendly and helpful (especially the Big Guy, our favourite), but not pushy at all as it can happen in Morocco. They changed our room when discovered that air-conditioner wasn`t working and woke us up in the morning to catch the desert trip in time. Riad is very lovely, quiet and clean. You need to learn at least some basic french to talk to the big guy :)
Location is very hard to find and arriving in the dark can be a little frightful. Be prepared to pay to some guides for showing the way. When you are already there, they very helpfully provide you with the self-drawn map :).
The riad is a peaceful oasis in Medina. All the staff are very helpful and friendly (even if some of them don't speak English, but that's not a problem at all). I recommend the airport transfer and the food in the riad. They also have a lovely terrace on the roof, perfect for a relaxing evening with a glass of mint tea! To be clear - it's a simple, but comfortable and cosy place, good value for money. I would definitely recommend staying there.
The shower in our bathroom was leaking, perhaps this could be fixed. Also there were some works going on on the terrace, but I guess that's inevitable.
Beautiful riad, it's clean, lovely staff, good wifi, free breakfast.
It's quite hidden within the medina so at first was hard to find
Lovely quiet riad, beautiful traditional interior decor, the staff were very sweet, long chats with them up on the rooftop, an oasis in the midst of the chaos of the medina
This riad is hard to find - be sure your taxi/driver takes you right to the door, as it's down a quiet alley way. Booking a driver with the riad from the airport is well worth it
The staff was very friendly and gave us juice upon our arrival when we filled out the hotel forms required by Morocco. The breakfast was more than enough to eat and consisted of breads and jams, etc. It does get very hot, but the rooms have individual AC that works well and there is a shaded lounge area on the roof for relaxing.
The rooms have the bathroom attached to the bedroom in an open plan except for a half-wall so privacy is next to zero. Go with someone you are comfortable with! Also it is very difficult to find. We spent about an hour walking the medina looking for it after we had already checked in and left. For anyone staying here it is number 38 which it doesn't say on this website currently.
The Riad is really worthwhile staying at. The staff Members are adorable. It is a great place. No doubt.
The location is really hard to find. No signs. Nada. We were then led there by youngsters that then wanted 100 Drh (10 Euros) for a five minute walk. I believe they should really work on sign signage.
We arranged pick up from the airport which worked well - it saved time and hassle and we were met on arrival and taken right to the door of the riad. Siham and her staff were pleasant and very helpful throughout our 4 night stay. We booked a day trip to the Ourika Valley and we also had two dinners at the riad which we thoroughly enjoyed. (They did not mind us taking our own bottle of wine to drink with our meals.) The riad is located within the northern part of the Medina about 15 to 20 minutes walk from the main square. Siham will give you a map which is helpful but be prepared to get lost (very lost!!) the first or even second time you try to find the Square! All the signs lead to to different directions and all the locals want to take you a different way (usually past their family shops!) - just smile, keep going on your own and eventually you will get to your destination! Once we found the most direct way we stuck to that as all the streets and alleyways in the souks go past stalls and shops selling all the same things it was easier to use the same route through! But be aware that after 8.30 some of the doors to the souks shut and you will need to make a detour! This was quite scary on our first night - but we found the locals were honest and the alleys were safe - you might have to give a few dirhams in payment to your guide but we never felt threatened and once we had walked the route a few times it was not a problem. You could stay in a riad nearer to the Square but we found the Dar Nael was perfect for us as we found the location to be more peaceful than being any closer to the main Square. Our room was clean and adequate for our 4 night stay with clean towels provided every day. The rooftop terrace provided a peaceful setting to sit and enjoy a view across rooftops to the snow capped Atlas Mountains beyond.
I cannot honestly say there was anything we did not like about our stay at Dar Nael. Yes, we got lost on our way to the main Square, yes this riad is hard to find but this is Marrakech and possibly every riad here is hard to find and everywhere you stay you will get lost - that is all part of staying within the Medina!!! We didn't like our pillows on the first night - they were very hard! We mentioned this and adapted our own 'pillow' for the second night! On our third night we came back to find we had been given soft pillows! Top marks to the staff for their consideration. There was nothing else we did not like!!!
In a quiet part of the medina, no street noise! Very relaxing atmosfeer, good breakfast, friendly staff.
Place might be a bit difficult to find, but that's with every place in the Medina. The self drawn map they give you is not ideal so for better orientation make sure you have a street map for yourself (google maps will do).
really quiet, nice staff, good room
The riad position is really difficult to find and a single woman alone it is not the best one.
We appreciated the opportunity to experience the culture by staying in the medina, walking the streets the short distances to the souks, the landmarks, the great plaza. Even getting temporarily lost in the beginning of our stay contributed to our understanding of the community behind the medina walls. Our room at the Riad Dar Nael was comfortable and spotless; the staff were hospitable and helpful, and we liked the authenticity of our residence, especially our "home" dinners. Those were superior to any we had in restaurants or on the plaza, and beautifully served in the central courtyard. A wonderful stay, an excellent value.
Cozy hotel for a couple. Quite and a bit secluded location, which is quite nice. Walking distance to most part of marrakech old city
Kinda hard to find first time we arrive. But with the map provided by the hotel staff, nothing to worry about!
Rooms are clean. Both room and riad/building itself have a nice atmosphere due to decorations and accessories. Friendly and helpfull staff.
staff were excellent and so was the breakfast that we had on the first day. good to have access to wifi
we had booked to stay for 7 days but we had to asked to be moved as the bedding and linen were very old, heating did not work (we went on the 3rd jan). at first siham said we will be charged if we moved but I explained that the riad was not as decescribed on the internet so she moved us to the their other riad which was nearer to the square. riad al-tahrin. at the other riad every thing was fine except the breakfast which was the same but worse still it was not bread and pancakes were not fresh at all and more like chewing leather. coffee was put in a hot flask from 8am so if you over slept and came down at 9 it was luke warm.
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