The interior design was awful, for Marrakesh. All black and white. And the white did not look white but grey. The contemporary art was appalling. The dinner was dismally poor and at twice the cost of any other place. We had the feeling we were getting gouged for everything, including taxis, transportation, guides, food. They added 5% on the credit card charges (against credit card policies!) The room had a minuscule view of a very noisy alley.
Samira, the GM was great. She was bubbly, excited, informed. enthusiastic, knowledgeable, generous. She connected us with the right people and made us feel at home. The staff was very courteous and helpful. The room was ample, so was the bathroom. The terrace, boring, particularly at night with harsh lights in your eyes