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Riad Zitoune Jdid, 114 Derb Sidi Moussa, Medina, 40000 Marrakesh, Morocco – Show map
Excellent location – rated 9/10! (score from 176 reviews)
Rated by guests after their stay at Riad Flam.
|Perle Double Room|
|Jade Double Room|
|Rose des Sables Double Room|
|Émeraude Double Room|
|Rubis Double Room|
|Ambre Double Room|
|Lingam Double Room|
|Ivoire Double Room|
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Riad Flam's staff speaks: French, Spanish, English, Arabic
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Outdoor Pool, Terrace
Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Library
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Heating, Air Conditioning, Designated Smoking Area
French, Spanish, English, Arabic
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All older children or adults are charged EUR 45 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 176 reviews
Value for money
Show reviews from:
In front of Marrakech Train Station and the city’s Royal Theatre, this stylish hotel provides an outdoor swimming pool, 3 restaurants, a nightclub and free Wi-Fi in all areas of the property.
Score from 468 reviews Very good
In Marrakech’s Medina (historic center), a 3-minute walk from Jamaâ El Fna Square, this Riad is housed in a restored house with traditional architecture.
Score from 476 reviews Excellent
This Riad is located in the south of Marrakesh's Medina, in the Kasbah district and 10 minutes from the Jemaa El Fna. It offers rooms with private bathrooms.
Score from 57 reviews Wonderful
Offering an outdoor pool, a spa and wellness centre, Riad Hikaya is located in Marrakech, a 10-minute walk from Djemaa El Fna square. Free Wi-Fi access is available in all areas.
Score from 47 reviews Exceptional
the room was very nice, bathroom really good, breakfast, staff and the whole riad was really nice!!
wi-fi, spa, dinner and extras were very expesive for morocco!!
Staff were very helpful, and friendly. Food was good and the Riad was beautiful, calm and tranquil both inside and on the roof when the sun shone. The rooms were also warm at night when temperatures can drop.
Very little to not like. First time to Marrakech for two oldies so the Medina alleys were a little daunting. A sign on the first turn would have increased our confidence in re finding the Riad.
The style and elegance of the Riad,the beautiful furnishings and the ornate balconies and doorways and exotic plants. Friendly staff, delicious food and magical surroundings.
All good .,though better reading lights in bedroom would be of benefit
Location was great! Will need help finding the Riad Flam...but once there, you are set. The Riad Flam is well appointed. The dinners are excellent. The bar service is commendable. The service is excellent. The atmosphere is conducive to relaxing. One of the best massages I have had, I received at Riad Flam. Can walk to all the sites from here.
The quietness, the tranquility and the silence. The food. Breakfast is great, there's a different goodie every day.
Traveling as a group of five female friends the staff couldn't have been more helpful, with organizing restaurant bookings trips and taxis. A stunning venue and a great location.
It's close proximity to the major historical sights and the Jan Al Fana square made the trip all the more interesting. The staff and service were very friendly and efficient. . Would surely recommend first time travellers to try it if they want to experience something of mystique!!!!
The Riad itself was beautiful. An absolute gem in the messy bustling streets of the medina. The Riad was our oasis of peace, quiet, safety and relaxation. I have to say that all our needs were met. Extremely spacious and comfortable rooms, very clean, beautiful roof top tanning area with a jacuzzi. Breakfast and dinner was also delicious. Our stay here at Riad Flam was made extremely delightful by one of the attendants, Abdou. He was extremely polite, helpful and attentive to our needs. Here is an example. We had arranged for a two-day one-night desert camel-riding excursion, and the man who picked us up arrived early, but said that we were the ones who were late, and threatened that we get ready in 5 minutes or he would leave. He was extremely rude, and demanded that we pay upfront as we did not have a receipt. This was very dodgey and he started to get aggressive when we questioned if we would pay through the Riad instead. When we considered not going on the excursion at all, he started arguing. After more arguing we decided we would pay but did not have enough cash and he took us to an ATM to make sure we could pay on the spot. We later found out (after making friends and chatting to the other tourists on the same excursion) that we had been royally ripped off and paid almost twice of what everyone else did. (Most of the group, about 20 of us in total, paid about 550 dirhams each for the two day one night camel excursion, except one couple who paid 700 dirhams, whereas the price we paid was 935 dirhams each, not to mention the rude man also gave me back incorrect change. Furious!!) No wonder the guy did not want to let us go. The excursion itself was good and enjoyable, and I have no comments here about it. But after that extremely unpleasant exchange, when we arrived back at Riad Flam the following day, we related the experience to Abdou, suggesting that the Riad perhaps change tour operators, to avoid other guests going through the same mistreatment.
This is a minor issue in view of the whole experience, but if you want to have lunch or dinner at the Riad you have to let them know in advance. The kitchen can't cope with spontaneous decisions!
Staff were exceptional, great for information, extremely helpful. I rooms are picture perfect, very Moroccan with a modern flair.
The staff were helpfull. The Riad was clean, comfortable and offered the modern services.
It was difficult to find. I would recommend arranging to be collected.
Great Riad, In the heart of the Medina, very central. Very close to the Famous Jamaa El Fna "just 10 minutes walking". The Staff is fantastic and Abdou "the manager" is always ready to help you and give you the best advise for your holidays in Marrakech. The food is wonderful if you want have the dinner in the Riad, and the Breakfast is simply fantastic. The rooms are luxury in Arabic style. I suggest you to book the famous hammam in the Riad and enjoy the massage session of the Owner. Simply wonderful and the best Riad. We will definitely come back again Just for the Riad Flam.
Gorgeous in every sensory way: artistic, architecturally divine, fresh flowers, hot club on the roof and cool plunge on the main level, lovely continental breakfast, lavish comfortable bedding and rooms. Probably some of the most beautifully designed rooms we have ever stayed in. In any country.
The place is a small piece of Paradise. Beautiful, extremely well kept, good kitchen and a fantastic staff that does all it can to make your stay perfect, just as personal as it should be in a Riad. Thank you for teacing us some Marroccan cooking! A great success at home as well!
Everything, the staff were so attentive and were even waiting for us by the road at 1am when we arrived. Would definitely recommend a few mojitos on the roof terrace. Couldn't fault a thing.
Excellent location, quiet and peaceful but close to the main square. Very comfortable beds. Large en-suite. Friendly and helpful staff. Good breakfast.
An oasis of calm and beauty in the midst of a crazy and colourful city
A little oasis in the Medina. Stay here. It won't disappoint.
This truly is a beautiful Riad. From the moment we were welcomed in, we enjoyed every second. The staff are extremely courteous and helpful, the room we stayed in was beautifully prepared and cleaned every day. we ate in the Riad on the night we arrived and every morning for breakfast - and we thoroughly enjoyed every meal. We cannot recommend this Riad highly enough and are looking forward to a return visit already. thanks to all of your staff for being part of a great first trip to Marrakech.
This is one of the best places we've ever stayed. Staff are excellent. Also the best orange juice in the world is squeezed fresh at this riad. Strongly recommend staying here.
Wifi signal was weak in the room. Needed to go to shared common area to get a signal.
The owner and her staff are delightful and very helpful. The food is delicious. The atmosphere in the riad is welcoming, calm and relaxing and the beautifully furnished bedrooms are clean and comfortable. Definitely recommend staying there.
There was nothing that we did not like but, as has been said before, one needs to be aware that, as with all riads, the rooms are based up and around a courtyard into which they all open so sounds can travel especially at night. We have stayed in several and this doesn't bother us but it might affect some people.
The staff and the ambience.
The charges for things like day trips were extortionate - several times what local travel agents charged.
The roof terrace is absolutely phenomenal. We enjoyed a lovely breakfast there. The staff is very helpful and nice. We had a very late arrival (6 AM) and we were quickly helped to our rooms, breakfast any time, and late check out no problem, no questions asked.
Riad Flam is an outstanding place, very quite and just 10 walk to the main square... We also had the best maroccan food there! The massages of Madam Flam are a highlight, we have been travelling a lot in Asia and enjoyed massages in many places, but I can not remember many places with such a professional massage. Thanks ! M&J
That we had to leave after 5 days :-(
Just wonderful, looking forward to returning.
Use the Riads car booking service to get you from and to the airport otherwise Taxi drivers will rip you off!
Location central, staff met us to take us to hotel so didn't get lost in the alleyways Staff friendly and helpful Good hottub on the roof
No tv in room Was a bit noisy in the courtyard at night/early morning, did get woken up now and again as a light sleeper