There are no snacks. If you ask them for the cookies you receive on arrival they sometimes have them available.
They tally up EVERYTHING you eat and drink and only tell you the total cost once you are leaving. It feels misleading because they ask what you'd like to eat and bring it as if it's all inclusive. And when you ask them how much you've spent so far they don't know, they try to tally it, and don't seem entirely sure, which felt disorganized. After every meal you have to sign a paper with what you just ate listed which is how they're keeping track. They don't tell you at all that that's what it's for, they just come at the end of the meal for your signature. So if you're on a tight budget, or just in general would like to know for your own peace of mind how much you're spending, be sure to keep count of what you're spending on food yourself by asking the price or using the menu book because some prices are inside.
They have a menu book but for the most part it's irrelevant because they go by whatever they've made for the day and have posted on a large board for you to see at the front. Whatever they've made is usually all they have. If you want something else, the wait time is significant, and that's if they even have the ingredients to make it because all the food is made fresh (which makes it soooo delicious!!)
Make sure you check the board for each meal (especially if you have allergies or dietary restrictions) and make reservations for lunch and dinner when they ask you, otherwise you'll wait 2HRS+ for your meal! Hint: order what's on the board and not from the book. If you have allergies or dietary restrictions ask to not have that thing and more of something else that's being offered. But remember, to keep track of what you've ordered! And don't try and substitute for something that's not listed on the board because they most likely don't have it.
I visited Marrakech and stayed at Riad Jawad with a close friend of mine from March 27-April 1 2014.
It was absolutely spectacular!
Very tranquil with wonderful staff!!
Ladies traveling, no need to worry, you'll be safe in this quaint Riad, and drivers can be arranged to take you where you need to go (I'll discuss that in a minute).
The riad is a 10min drive from the Medina, 15-20min drive from the Majorelle Gardens.
I don't recommend trying to walk to these places. Riad Jawad is on a secluded property, so there isn't much between it and the next hotel. Walking places would not be safe especially at night, and there's no need. They'll arrange for a chauffeur to come and get you, drop you off to the Medina and bring you back. This is free of charge until 6pm. But you must make arrangements ahead of time for this because the driver does not stay at the hotel waiting for guests who want to leave, and he may be at the airport picking up other guests.
The staff were kind and went out of their way to take care of our every need.
This property is absolutely stunning. You'll essentially be living in a wonderful garden type palace!
A pond along side the entrance walkway with frogs and turtles. Every room has a back entrance that allows you to step out onto the property to walk the grounds at your leisure.
There is a large pool in the back, with couches for lunch or dinner, or just to relax, or you can sun bathe in the comfortable reclining outdoor chairs.
The Riad Jawad is a smoking environment but because of its open concept roof in the main room it is well ventilated and you don't smell the smoke. If you're highly allergic or highly sensitive to the smell of smoke that's the only problem I could see. But even then you might be okay. Nothing in the Riad smells like nicotine or smoke.
The food is remarkable. All fresh ingredients and prepared fresh for each meal! Flavours and seasonings are divine!