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65 Derb Jdid, Riad Zitoun Kedim, Medina, 44000 Marrakesh – Show map
Excellent location – rated 9.3/10! (score from 38 reviews)
Rated by guests after their stay at Riad Kaiss By Sanssouci Collection.
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38 verified reviews
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Riad Kaiss By Sanssouci Collection's staff speaks: Italian, French, Spanish, English, German, Arabic
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Outdoor Pool, Grounds, Terrace
Horseback Riding, Sauna, Solarium, Spa, Massage, Turkish/Steam Bath, Bicycle Rental, Library, Entertainment Staff
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Heating, Air Conditioning
Italian, French, Spanish, English, German, Arabic
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Free! Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 38 reviews
Value for money
Show reviews from:
Featuring a rooftop terrace with a view on the Kasbah and the Atlas Mountains, this riad is set in the heart of Marrakech. It offers an indoor and an outdoor pool, a wellness centre and free Wi-Fi.
Score from 27 reviews Wonderful
Offering a restaurant, Riad Wow is located in Marrakech. Free Wi-Fi access is available. Rooms here will provide you with a flat-screen TV, air conditioning and a patio.
Score from 37 reviews Wonderful
Riad Ayadina is located a 10 minute walk from the Majorelle Gardens. It provides individually decorated suites with Moroccan details. Free Wi-Fi and free parking are available.
Score from 23 reviews Very good
This boutique Riad in a traditional former palace features a furnished rooftop terrace with a pool and views of the Kotoubia Mosque, a 5 minute walk away.
Score from 117 reviews Wonderful
Wonderfull team running the Riad.
The building itself is absolutely beautiful. It feels like someone's home, the furnishings and fittings are very comfortable but feel Moroccan rather than too modern. The food is wonderful served in the peaceful courtyard. I tried the hammam, again wonderful. But the best asset of this Riad is the staff, all so welcoming, especially Hayat, the manager, who must be one of the warmest most gracious people I have met in my travels.
I really couldn't fault it. One tiny thing, the plants on the upper terraces need a bit of care.
The location of this riad is very convenient and safe. It is run by a very professional yet friendly manager. If I come back to visit Marrakech i would not look for another place to stay. Riad Kaiss with its wonderful premises and warmMorrocan interior design met our expectation and may be more. Although this riad is in the middle of a very crowded area it was wonderfully quiet in the room and the garden ; we were completely surprised by the company of birds on our terrace every morning . It was a very pleasant surprise to wake up to birds singing.it Riad Kaiss is an oasis in a very crowded city.We were happy with our choice of this Riad on booking.com and enjoyed our stay there very much.
authentic décor. Moroccan designs. Food prepared at riad was excellent. Easy access to sights of the city
Hayat! She gave us the warmest possible welcome and did everything to make our short holiday a marvellous and enjoyable one. She and her excellent staff are super efficient, caring, polite, helpful and very very kind. Hayat is a credit to your company and we are already organising our return. The Riad itself is outstanding in every way; attention to detail, wonderful charm, a magical atmosphere, incredibly well-run and utterly delightful! We will certainly recommend it to our friends and family.
Nothing! Everything was superb!
Friendly, hospitable personell. Beautifull design, and the possibility for a relaxing hamam provided
The food in the hotel is rather overpriced, and not exceptionally good.
great design charming host, artistic rooms, quite
if you travel in winter rooms get cold by morning breakfast could be richer Be aware that Medina is a medieval Berber city district with narrow streets, traditional mess of an orient bazaar, untidy, and at night becoming all empty and creepy, so if you plan to come back late from nightclubs and fancy restaurants it is not the best option to stay. I would suggest to find hotel in Hevirnage district.
This Riad is beautiful. There was plenty of outdoor space to sit and relax at. The staff was friendly and helpful.
The Riad was very difficult to find. Riad Kaiss offers transfer surface from the airport, but we did not use it because it was quite expensive (300 MDh compared to maximum 100 MDh for a taxi). Unfortunately, because we took a taxi, it took us 2-3 hours to find the Riad, as it was not easy to find in the Medina. To alleviate this, the Riad should offer clear and precise directions for travelers that opt out of their airport transfer service. The Wifi does not work in the rooms. In order to access the Wifi you must go outside to one of the common areas. As we visited Marrakech in February, it was quite cold outside in the evenings and mornings. Twice we came back to an unlocked room. Each time we left the room we took care in locking the room. Even though nothing was stolen, we felt uncomfortable with this. It seemed like our bags were searched while we were not there. For example, I left my iPad in my suitcase, and when I returned it was underneath my suitcase. Lastly, we picked this site because it offered rooms with twin beds. When we made the booking we were careful to select a room that had twin beds and made sure to specifically request it when booking the room. When we arrived, the room did not have twin beds. Luckily, after some arguing with the staff, we were able to get the room changed.
We were moved to their sister hotel Dar Les Cigognes so that our rooms would interconnect properly. We stayed in rooms Sahara, painted like a fantasy desert complete with camels and starry sky, and Silver - an elegant four poster romance of a room. Both could not have been more perfect for their inhabitants. Their ex-nanny pastry chef taught the kids (aged 7 & 9) how to make Moroccan pastries while Pierre - the ultra stylish manager who curates everything in the hotel with a connoisseur's eye - took us round the market, introduced us to his suppliers and then hung out translating and drinking a bottle (or two) of very decent Moroccan Rose while the chef taught us how to cook fish Tagine. Perfect. Close to the Place Ferblantiers - THE place to buy lamps in Morocco - and an interesting 10 min walk to the 'Big Square'. Their Hammam / Treatment room is simply divine. Couldn't reccomend highly enough.
Nothing - even Pierre's recommendations for restaurants around town were spot on.
Staff were very warm and friendly (in particular the Manageress). Lovely traditional Moroccan decor, well appointed rooms, good pool. Food was also really good. Was also able to communicate with the staff via email before arrival to arrange our stay. Location was excellent, close to the Djemaa el fna, easy to find yet peaceful and quiet. We would not hesitate to stay at Riad Kaiss again.
There were only 2 things to mention, the airport pick up arranged through the riad was quite expensive (300Md). We were advised of this cost before we booked it and the driver was excellent and took the stress out of finding our hotel for the first time. The toilet in the room was situated in a tiny cupboard that neither of us were able to close the door on when using it. Clearly this was a limitation of building itself but it could cause an issue for the larger or infirm traveller.
Everything... It was a magical place in every way possible
The redundant menu same three days for lunch/dinner.
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