Riad Karmela  

A very romantic hotel in the middel of the old city! Just perfect :-)

I followed Trip Advisor travellers hints and was very happy in doing so. Location was great ,the contrast inside /outside was exciting, you really enter in the local culture . Very well decorated inside and seems to be a long time work.

Location - 50 meters from the Souk. Ambience - real character and most relaxing, lovely courtyard and roof seating. Staff - charming. Food - good but not cheap. Size meant they could be flexible, but, as in other Riads, you are dependant on other guests respecting your needs ie not being noisy at breakfast! We would love to return for another stay.

Our tour to the waterfall with Sahara Expeditions was a consolidation and by the time we left town, in a 14 seater coach, 1hr 10mins later, we were in a rush. Arriving back late they droped us off on the opposite side of the souk. And the red wine was rough!

Location - close to sights and souks yet very quiet. Tasteful decor and comfortable room. Relaxing atmosphere. Could get away from the crowds and either in courtyards or on roof terrace depending on weather and time of day. Would definitely recommend.

We really enjoyed our stay. I liked the fact that Boucher sat with us on arrival and went through the map to orientate us to Marrakech. The staff were kind and helpful. The riad was tranquil and the food was good in terms of taste and value. We ate there twice and they made sure we had a different menu for each day. Generous portions. All in all great value and I would consider staying here again.

We found Riad Karmela highly recommended on a few sites and despite being a little nervous about it being so 'in the thick of it' decided to jump straight in with both feet and experience authentic Marrakech! It is situated in the media and a 2-4mins walk from the energy and noise of the souks. These were a little too much to take on our first day, we were completely over-stimulated by sights, sounds, smells, people and buzz! But not in a negative way, the difference in culture was just such a shock, and the next day we were much more prepared and got properly involved. But throughout our time in Marrakech, the reassuring knowledge that we had the Riad to escape back to, an oasis of peace, calm and tranquility with friendly helpful staff, absolutely beautiful rooms, decor, food and a real, traditional Moroccan feel was comforting to say the least. They organised us airport transfers (highly recommended!!) an amazing dinner on our first night, advised us on how to deal with Marrakech life, recommended us excellent places to eat and we also had a great hammam and massage whilst there as well. Everyone should experience Marrakech at least once, and we would highly recommend Riad Karmela when you do!

This is the first place I can think of that I've stayed and not had a bad word to say about it. The only thing I would warn is that if you are of a nervous disposition and prefer wide avenues and touristy areas, with home comforts at every corner then staying in this sort of location would not be for you. However, why are you even considering experiencing Marrakech in that case?! Jump in and enjoy!

What was not to like? We liked everything about Karmela. Manager and staff were very helpful when we arrived and through out our stay. Definitely book taxi through Riad or you will struggle to find it but once you know where it is it's quite easy to find. Trip to Essaouira is worth going on and it's cheaper if you share taxi with other guests. Definitely recommend this Riad to anyone!!

Can't find any faults with Karmela or it's staff. Not sure what they could do better as they are doing an excellent job at the moment!!

All the obvious things, eloquently and accurately described on the riad's own website: good location, spaciousness, atmosphere, attractiveness and apparent authenticity of renovation, etc. But particularly the presentational efficiency - from the website itself, through the clear booking procedure, organisation of airport transfer, provision of information - both in person by Joel and by back-up dossier - arrangement of taxis, trips, special events (New Year's Eve), and especially the 'Karmela' directional signs - possibly illegal, but hugely appreciated! It all goes to instil a confidence that, in a situation that could induce anxiety, one is going to get 'what it says on the tin' - and one does.

It was our first visit to Marrakesh, so comparisons are difficult, but we didn't encounter anything we disliked.

This is a lovely Riad right in the middle if the Medina(souks). Beautifully decorated and very quiet once you are inside. The staff are very polite and helpful at all times. Breakfast was great as was the mint tea. I was welcomed by Bouchra with a lovely mint tea and traditional sweets. She was also invaluable in her advice in haggling techniques and the sort of prices one should expect to pay etc The courtyards and common rooms are lovely and there is a log fire as well as wifi through out the Riad. A perfect place to stay only about 10 minutes walk from the Jma El Fenna Sqaure.

Beautiful place, great location. Family suite we used was excellent with provate terrace and access to roof terrace. We enjoyed common areas. My mother said massage was excellent. Joel is very helpful with recommendations.

Hamman steam room didn't not work well.

The architecture of the riad is fabulous

The spa was poor

The staff could not have been more welcoming and the riad was wonderful. Very tranquil and exceptionally clean. The food was fantastic and the whole experience was lovely and surpassed my expectations. Would stay again and would recommend this Riad to anyone.