Riad Khol  

Die mit Liebe ausgestatteten Räume, die eine erholsame und wohltuende Atmosphäre entstehen lassen, die Ruhe im Riad (im Kontrast zum Getümmel in den Gassen der Altstadt, sowie das liebenswürdige und hilfsbereite Personal, welches unseren Aufenthalt zum Erlebnis machten.

Das Hotel ist sehr individuell und mit Liebe ausgestattet. Alles war bis ins Detail durchgestylt. Die Betten waren super-bequem Bettwäsche nobel. Dazu waren zumindest die asiatischen Bediensteten sehr süß und freundlich, ABER....

Was bleibt, ist der Wohlfühlfaktor: Und der war miserabel! Warum? Das Hotel erinnerte tatsächlich mehr an eine morbide Dracula-Gruft als an ein Hotel. Unser Zimmer war komplett schwarz gestrichen, kaum beleuchtet dazu. Natürliches Licht: Fehlanzeige! Dazu eine Einrichtung, die ernsthaft an einen Sado-Maso-Klub erinnerte. Tageslicht gab es praktisch nie, da nur zum dunklen Innenhof mit Minifenstern ausgestattet, Passend dazu war es eiskalt! Die zugesagte Klimaanlage funktionierte nicht, wir erhielten einen föhnahnlichen Mini-Heizlüfter. Der Pool war eher ein eiskaltes Zierbecken, das Hamam ein Raum mit Dusche. Irgendwie fühlte man sich zudem nicht herzlich aufgenommen. Statt der kalten Freundlichkeit des französischen Besitzers hätten wir uns ein offenere Art gewünscht. Leider hatten wir bereits im Vorfeld drei Tage gebucht. Wer also eine tolle Filmkulisse wünscht und zudem noch Franzose ist, könnte hier - zumindest im wärmeren Sommer - sein Hotel gefunden haben. Bei uns hat es ein schleichendes depressives Gefühl hinterlassen. Ach ja: Es ist aussichtslos, das Hotel ohne Mithilfe der Einheimischen im hintersten verqualmtesten Winkel der Suqs eigenständig zu finden. Lediglich eine unauffällige Holztür öffnet das "Verlies", das man nur mit Klopfen betreten kann. Sehr sehr strange!

Das Personal war sehr Freundlich

Die Lage im beschreib 5 min. Vom centrum evektif braucht man gut 20 min. Das Riad ist sehr schlecht zum finden keine möglichkeit mit dem Auto mussten mehrfach telefonieren wo wir hinmüssen . Da ich das Riad auf grund der Lage gewählt hsbe waren wir sehr generft Die Riad Mitarbeiter haben aber sehr freundlich versucht gute lösung zu finden das hat uns zum bleiben gebracht

very friendly staff!!!

Decor was beautiful

Room pictures don't match the actual room , info wrong about room amenities

We arrived at midnight and were welcomed by Hamid with mint tea and a homely, candle lit atmosphere. We liked the genuine Moroccan style of the place, the friendliness and helpfulness of the staff. After only a few days we felt like being at home. We surely will stay in the Riad Kohl again next time in Marrakech.

There is not really anything we did not like, except maybe the sometimes well meant but "sleepy" breakfast service.

Fantastic Riad, Great service from Jasmina and Mina.

A bit far from centre.

lovely well priced riad, very friedley & accomodating

Very original Moroccan decor, friendly and helpful staff, wonderful breakfast on the roof terrace. Very romantic and traditional. We were really happy they picked us up from the airport and took us to the door of the hotel as otherwise it would have been hard to find.

We were completely charmed by Riad Khol and are looking forward to returning for a longer visit next time! After reading some negative reviews we were concerned, however once we arrived we truly could not imagine how anyone could not have loved the charming, down to earth, Moroccan-style accommodation and hospitality... The bedrooms are delightful, clean and beautifully decorated in a rustic fashion. It is true that they open towards a central courtyard, so if people are inadvertently chatting loudly you might hear this - however everyone staying there along with us, were polite and respectful of the intimate environment. Then there are the communal areas, that include the main terrace with the little plunge pool (a great mix of lounge and local music was played, so it was a wonderful place to relax and send emails with the free Wifi), a gorgeous little tea room, a breakfast courtyard and the most divine living room with a very welcoming open fire and sofas on the first floor. The roof terraces are expansive with lots of little nooks and crannies to hide away for a sunny breakfast or just to enjoy the spectacular views. The breakfast was simple and rustic, which was perfect for us as we headed out each day for our main meals. Lali, Hamid and the wonderful team looked after us so well, including finding and keeping safe two gold bracelets I left in my room... Riad Khol is down a couple of little walking only alley ways, however Lali, who spoke perfect English, was on the phone to us when we arrived at the airport and met our taxi on the main street to walk us to the Riad.

We could not think of anything that we did not like about Riad Khol...thank you team...see you again soon!

The breakfasts were amazing Beautiful decorated rooms Great rooftop Friendly and helpful staff

A beautiful Riad with friendly helpful staff. Rooms were great, food was great.

Definitely recommend getting the Riad to arrange the taxi for the first arrival. I think would be impossible to find unguided. Once found, it's fine.

We very much enjoyed Rhiad Kohl and all the staff. The breakfasts were very good and the evening meals made by Malika were excellent. Hamid could not have been more helpful and organised taxis and restaurants for us.

Marrakech is a buzzing city and tourists are constantly being pushed to purchase. This in itself is not a surprise, but we were struck by the feeling that we were fair game for the locals. Make sure you have a detailed map with you and avoid asking for directions as you will be asked to pay and if you don't you may feel pressurised!

staff-very friendly

Prefer buffet breakfast. You are not quite a five star hotel as you claim: e.g. standard of bedroom,

The staff could not have been nicer. They were all friendly, helpful and charming

The friendly and helpful staff and the relaxed atmosphere, as well as the novel experience for us of the riad. We were assisted with booking restaurants and with directions, and the staff were always patient with our requests for dining arrangements, wine and tea. The location allowed easy access to the centre of the town, once we got used to the streets!

great friendly accomadating staff

nothing

Staff service and help Assiatnce with Parking

Finding the Riad using the Web based map was hopeless - the roads shown did not exist or were unmarked - it would be easier to identify the location based on the nearby Mosque - which is also the local taxi drop off - before the passages get too small for small cars

Very helpful staff, cozy rooms,spacious roof-terrace, central location in Marrakech

No access possible for a car, Riad Kohl is very difficult to find in the small streets of the souks, bad light in bathroom for shaving or make-up

THe place is great, the staff very helpful

It is very difficut to find. The coordinates give in the booking email response and the location provided by google maps don't match, (Could it be the projection of the coordenates? Merchit?).

One of the nicest places I have ever stayed at. * the decoration is beautiful * spacious suite * loved hanging out at the terrace

* the walls are not well insulated for noise (and the call to prayer wakes you up at 5am...)

We stayed at riad Khol for seven days. The staff welcomed us when er arrived,served us some mint tea and showed us around at the riad. Our suite was beatyfull with our own private terrace. The riad is just as beautifull as in the pictures. All together we had a wonderfull time and we really enjoyed this riad.

The only thing that was a bit annoying was the moské near by and the loud praying each morning at 5.30 The typical marrocan breakfast is just made of sugar,which unfortunately made us feel quite bad in the start of the day

The staff were friendly and helpful (helping to find us an excellent restaurant for dinner, for example) and the riad itself is quite attractive once you are inside.

Access to the hotel is awkward if you have luggage (five minutes walk in pedestrianised streets), the lighting of the public areas could be improved, and our bathroom had a blocked washbasin. Compared to the hotel (also in the Medina) that we had stayed in earlier that week, the price seemed high for the quality of accommodation and breakfast offered.

Riad Khol was absolutely lovely. We couldn't have imagined anything better. We were welcomed with mint tea and cakes, given a map, and offered loads of suggestions of things to do and experience in Marrakech. The staff was incredibly friendly and helpful (and especially great that they spoke English, as my French is more than a little rusty!). The riad itself, and the rooms, are beautifully decorated and incredibly unique, with charming staircases, great little semi-private spaces, and a wonderful rooftop terrace. We really felt as though we found a treasure in Marrakech, and hope to have the chance to return someday!

Nothing at all. Many thanks to Valerie and all the staff!

Le Riad Kohl est sans conteste le lieux qui nous laissera le plus beau souvenir de Marrakech. Que se soit son cadre et sa décoration exceptionnelle, le personnel plus que sympathique ou les repas typiques et savoureux, tout concourre à profiter au maximum de cet écrin de sérénité.

Le bruit, la saleté et la pollution dans la ville