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Derb Dabachi, Derb Moulay Abdelkader n°52 , Medina, 40000 Marrakesh, Morocco – Show map
Excellent location – rated 9.3/10! (score from 239 reviews)
Rated by guests after their stay at Riad L'Etoile D'Orient.
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239 verified reviews
The staff speaks English
Riad L'Etoile D'Orient's staff speaks: French, English, Arabic
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WiFi is available in all areas and is free of charge.
No parking available.
1:00 PM - 12:00 AM
1:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 3 to 15 years is charged EUR 20 per person per night in an extra bed.
One older child or adult is charged EUR 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 239 reviews
Value for money
Show reviews from:
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Located just over a quarter mile from Jamaâ El Fna Square and Kotoubia, the Chems Hotel has 4-star accommodations. It features an outdoor swimming pool and a restaurant overlooking the pool and...
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May 7, 2015
Location, staff was great, peaceful, quiet, clean, wonderful rooftop space, great hammam and massage.....
May 1, 2015
Airconditioning unit not cold enough. Breakfast can be improved
Friendly and helpful staff, central location
April 28, 2015
Franck and his staff are great. The building has many original architectural details as well as new aspects nicely worked into the atmosphere. The French owner is also a contractor that planned the facility quite well. The roof terrace has amazing views over the Medina. I liked that it was a small hotel and felt like you are a guest in Franck's house. I am an architect that enjoys finding these gems in my excursions. As a solo traveler, I always felt safe, well informed and looked out for throughout the day. Highly recommend this hotel.
April 22, 2015
Everything about our stay at Riad D'Etoile was wonderful. There was not one thing you could fault! The staff were very welcoming, friendly and so helpful. Franck gave us plenty of helpful information about what prices we'd expect to pay for food taxis ...best restaurants, how to deal with hagglers etc! The pictures of the rooms and hotel are exactly as shown here. On our last evening we had a hammam which was great, the staff made it an experience we thoroughly enjoyed. The hotel is very reasonable with all their prices including minibar. We couldn't have wanted for anything else, it was a fantastic experience!!
April 20, 2015
I have to say that being so close to this particular mosque was a problem for us. I have lived near mosques and usually enjoy the call to prayer but this was vvv loud and not too pleasant to listen at daybreak. Overall we didnt have a great time in Marrakech - I have lived in India and am more than used to poverty, bartering, interesting smells etcetc This city now exists to rip off tourists and it did not feel authentic as a result. European prices without European service/quality. The taxi drivers do the city a big disservice as do the hawkers in the square and the touristy restaurants which were filthy and the food was so bland. I much preferred Istanbul.
Clean, comfortable, pleasant staff
April 17, 2015
The warm welcome, the hospitality from the whole team the lovely tea and biscuits particularly the home-made 'star biscuits', the décor and location. One day we hope to go back.
April 12, 2015
some of the staff seemed not to care so much for the experience for the guests, e.g. under spa/massage.
room, bed, location, service from owner
April 8, 2015
Our stay at the Riad exceeded our expectations. It was everything and more. We were a group of seven women celebrating my 50th birthday and we could not have asked for better hospitality. Franck told us to treat the Riad as if it was our home and it certainly felt as though we were very much at home. The decor in the Riad was beautiful and clearly a lot of thought had been given to the design of it. The bedrooms were beautifully laid out and the beds very comfortable. The staff were very friendly and could not do enough for us. The food was amazing and the staff were extremely accommodating with any requests we made. The Riad was perfectly situated with the square just several minutes walk away. Shopping and restaurants were easily accessible. Overall it was an amazing experience and we would all definitely go back.
April 5, 2015
wifi only worked in part of the room bathroom had a funny smell
clean room helpful staff good location nicely decorated
April 3, 2015
The wifi sometimes is not accessible inside the room
Room is so spacious
March 19, 2015
Location is great as is the riad. Nothing is too much trouble. They helped with transfers and we're happy to look after luggage as we had a late flight. Great place!
March 13, 2015
All the staff, especially Frank, were extremely helpful and couldn't do enough for us to make our stay enjoyable. They researched trips and advised on places to visit, where to eat and what to expect to pay.
March 7, 2015
Although the location is superb, it wasn't the only top quality factor about this fabulous riad; the staff were super friendly and couldn't have been more helpful. The free breakfast was just perfect, and the room was such a sanctuary to return to after day exploring the city! Have already recommended to family and friends!
March 5, 2015
The bed was far too hard for me. I only slept because I was exhausted. Also a smoked glass door on the shower would have been nice, seeing as there is no separate bathroom and I do like a bit of modesty.
Franck was a real help and took time to explain how things worked, if tips, horse rides, souks. The staff were really helpful as well.
March 3, 2015
Parking outside the Medina requires some planning and previous arrangement.
Beaultfully built small Riad, nicely decorated, friendly, spacious beautiful room, excelent shower.
March 1, 2015
No windows to the room meant that you couldn't tell if it was daylight. It wasn't really a big deal though.
Franck the owner was so helpful - anything you need he can help with! There is a hammam in the riad so couples can do that together :) the hot tub on the roof is also a great touch!
February 23, 2015
Nothing to complain about !
Perfect location 2 mon. from Jemaa- el-fna, quality of room, hammam and rooftop terrass incl. As the breakfast. The staff extreamly caring and helpful with restaurant proposals mand advise to make our stay special.We will be back! Good value for money!
February 10, 2015
We stayed for one week and enjoyed every minute of our stay at this hotel. The staff were so obliging and friendly from Franck the owner to Azdine who served us our delicious complementary dinner. The hotel is perfectly located for exploring the city. Plan to revisit soon.
February 8, 2015
Slight smell of sewer, but this is more a trait of Morocco. Internet speed was intermittent between pedestrian and non-existent.
The manager and staff at the Riad were excellent. Made us feel welcome, nothing was too much trouble. They even got me a large splendid cake for my birthday!!! Clean, well maintained dwellings. Franck was superb with his tips on getting around and which places to visit. Rooftop hottub awesome
February 1, 2015
Not the end of the world but for a hotel of this standard the breakfast is poor and limited. Coffee is awful. Orange juice on the other hand is very good! Be prepared for the fact that you are next door to a mosque and will hear the call to prayer six times a day - the first being around 6am. Not a problem for us but should be noted.
The hotel offers an oasis of calm next to the perpetual circus of Dj'mma El F'naa. Facilities are wonderful, staff are unbelievably helpful and polite. Run by the wonderful Abla who advised and helped with all our requests. The Giena Suite was absolutely fabulous. Although the biggest room in the riad this might not be considered a suite to many travellers but still very much worth the money. Room was cleaned to a very high standard with fresh flowers and petals put in place each day. The shower and toilet facilities are brilliant. Shower is excellent. We liked the rose petal soap so much we bought over a kilo on departure! If you stay for 4 nights you are offered free transfer from the airport and if arriving after dark will be offered dinner at 20 Euro a head. All dietary requirements catered for. Wine also available at a reasonable price. Roof terrace provides a wonderful view of the Atlas mountains and bring a costume if you wish to take advantage of the hot tub facility. We pretty much loved everything about this hotel!
January 31, 2015
Wifi is free but connections are not stable enough, have to reconnect every 5 minutes.
Excellent location in a small and silent street close to the souks and the famous Jama el Fnaa. Nice and friendly staff. The best hammam ever.
January 25, 2015
I really do not have any complaints. As another reviewer pointed out, there are no exterior windows in the rooms, but it seems like that is how all the riads are set up. It provides for a quiet oasis from the hectic streets just outside. My room was not large, but it was similar to most European rooms I have had.
The staff are wonderful … very helpful, pleasant, and always making sure I had whatever I needed. The location is just a few minutes off of the main square, a short walk from the palaces in the southern part of the medina, and very close to the entrance to the souks. There was a variety of food to choose from at the breakfasts (although each day was the same … not really a problem). Wifi was also good when I was there in January. I had no problems video chatting with family back home.
January 19, 2015
I disliked nothing
The whole experience was amazing
January 8, 2015
High humidity in the room, so the towels hardly dried.
Nice terrace on the roof, where we hade breakfast in the sun, with fresh tangerine juice. The whirlpool on the terrace was also very nice.
January 7, 2015
We stayed in the country a week in 5 raids and this was the best one! Lovely big room. We had atlas room downstairs so also had wifi in our room. Big shower and most comfy bed of the trip. Spa in the roof was wonderful and so was the harman and massage we had at the raid. Would recommend this.
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