Although there is wifi, it only extends to the pool area. Due to a
plumbing issue, a sewage smell would sometimes linger in the room mid-
morning; the workaround was a rubber stopper inserted into the shower
drain pipe. Neither issue was a surprise, as both were explained
There were cats fighting loudly on the roof for hours early in the morning. But that's Marrakesh!
The staff at Riad Laila is extraordinary. Renaud takes a hands-on role
in ensuring your stay is comfortable and productive. At check-in, he
provided a map of the area with several points of interest, a path
to/from the souks, and information on cabs, restaurants, and
culture. He provided a brochure (and later booked for us) on a
spa/hammam experience. Nicholas is super friendly and helpful, but
we only saw him a few times during our stay. Ismael's English
isn't strong, but he might be the hardest working man in Morocco!
Always a smiling face at morning breakfast, and his attention to
hospitality detail is unmatched. The rest of the staff is wonderful too,
and it's clear that they treat the Riad and its guests with a
tremendous amount of respect.
The pool is lovely, and a welcome respite from the heat (113*F in August). The entire Riad is spotless and well maintained, cleaned top to bottom daily. Breakfast is simple toast, jams, and coffee. Although we hadn't initlaly planned to have dinner here, we did out of convenience before departing to the airport, and boy are we glad we did. Delicious and relaxing poolside dining. Wish we'd had more meals at the Riad!
If we return to Marrakesh, we would absolutely stay at Riad Laila again, and will recommend it to anybody we know. Many thanks!