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Property Highlights

Free parking

Places of Interest:

Batha Square (0.1 miles) Medersa Bouanania (0.2 miles)
Show map Riad Lalla Zoubida

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Newest reviews for Riad Lalla Zoubida

  • Anonymous
      Morocco
    July 9, 2014

    The price was good.

    The bathroom could have done with a good clean. Bird droppings on many of sofas/couches in the courtyard. Owner only spoke French or Moroccan, not speaking either made it hard for us to communicate.

    5.4

  • Anonymous
      Canada
    June 21, 2014

    Kind maids Lots of space

    We recently reserved a five-night stay at Riad Lalla Zoubida for the Festival World Music Festival. We booked in advance with Booking.com... Upon arriving, we were told by the owner that 'Booking.com was wrong' and that the price we had booked was incorrect. Although the room we were slated to stay in was the one listed in the Booking.com photo and description, she wanted us to pay triple the listed price. After I contacted the reservation hotline, she begrudgingly gave us our room for the price at which we had reserved it, but not without telling us that 'if we're travelling, we should have more money' and demanding that we pay additional money for the breakfast that was listed as being included on our reservation. Not once did she have anyone clean the room (which, though big, was quite moldy) and would inform us that 'the chefs were sick' despite the fact that breakfast was being served to other customers. It was a wildy uncomfortable experience, only made mildly pleasant by the kind maids that worked in the Riad. We have traveled quite a bit and stayed in a variety of different accomodation styles. I can say without a doubt that this experience was so uncomfortable, it bordered on comical. The owner went out of her way to swindle money from us. When that didn't work in her favour, she made sure that we felt very unwelcome for the rest of our stay. There are plenty of other accomodation options in Fes and though this Riad is listed as relatively inexpensive, the pricing is irrelevant if the owner doesn't care to honour booking reservations. Staying at Riad Lalla Zoubida felt like being an unwelcomed house guest. I highly discourage anyone from going.

    4.6

  • Safina
      United Kingdom
    June 5, 2014

    The staff were lovely. Real genuine people. The only big drawback was communicating with them... They did not speak a word of English, and we couldn't speak French.... Nice wholesome breakfast to set you off for the day. Fab mint tea. The owner gave us oranges as we left as a good will gesture. Which ended up coming back to the UK with us. We had freshly squeezed juice to remind us of our time in Morocco. Thanks we enjoyed the sweet taste....

    We booked the standard double. To be honest it was a little disappointing and claustrophobic. Low beamed ceiling, by husband and I banged our heads on the enterance to the room a couple of times as you have to step down into the room. We are not particularly tall, I'm 5ft4"... The room didn't have a blanket so had to switch the a/c off but then the room got stuffy as the only window was facing into the riad which we had closed for privacy. We were never given a key to our room. Wifi wasn't very good had to ask a number of times for it, and had to sit in the communal area to get any signal....

    5.8

  • Kaesar
      Sweden
    May 26, 2014

    We liked the location of the Riad which was very close to the old city.

    Well, when we first arrived the first thing we noticed was how small the room is, cold, dark, old and ruined furniture, low ceiling (not for tall people). No satellite tv even though it says on the descriptions of the room, no remote control for the air conditioner. The bathroom was blocked by FEATHERS! which the clean lady blamed the previous residents of the room for, they told us that a man will come as soon as possible to fix it but instead a day after the told us that it is normal traditional moroccan bath that water is not suppose to go down fast! no hand towles, no shampoo and the entire room is a bit cold and humid. Breakfast was very poor. Fountain is what they have for an outdoor pool which it says on the description. No safe box, and when we asked where can we put valuable things, they told us that we can keep them in the closet, its safe there, later they told us that there used to be a safe box in the closet but it was STOLEN! ( so much for safe). When we keept complaining the receptionist told us that we can move to a bigger, better, nicer room as a compensation. We thought it was nice but when we moved our heavy bags to the other room (which had also a blocked bathroom), the receptionist said that the owner wants us to pay 10€ extra per night! so we left after only two nights while we had reservation for 7 days, we just couldnt tolerate such deceiving. Overall, bad experience.

    3.8

  • Michael
      Australia
    May 14, 2014

    Initially impressive inside and would have been a substantial home in years gone by.

    Initially impressive inside, but very run down and in need of many superficial repairs to get it back in good order. Voices carry clearly from other rooms.

    5.8

  • Laura
      Spain
    April 23, 2014

    The location was great to spend a couple of days in Fes. The young girl who serves breakfast is also very kind.

    The owner of the Riad, a French woman, was a bit strange. She seemed nice but in the end she wanted us to pay in Euros cause the booking was done in Euros and not in Dirhams. There was no way we could get Euros the same day so we had to pay in Dirhams. She was not very happy about it though and we ended up spending more money than we were supposed to. Ah, we couldn't pay by credit card, which is unbelievable! I booked a very nice room and when I got there I got a red tiny smelly room which was horrible and totally different to the one that was shown in my booking. But she said that we booked the cheapest one and that was the one we were getting. Definitely not very nice from her. Breakfast was poor as well, a few oily crepes with butter, cheese, jam, orange juice and a strange coffee with milk. The owners/workers at the Riad stayed up till midnight, which was ok, but not when they had lively chats in the common area and they could be so easily heard from our room. Apart from that, there were no toiletries provided (not even gel or shampoo), just two towels for two people. Of course, there weren't any hand towels provided. The booking website says that there's an outdoor swimming pool (all year). Well, there's a fountain inside the Riad... all year, that's all. And the swimming pool was one of the reasons why we booked this Riad. I wouldn't recommend this Riad at all. You could spend a few more euros and find better deals to stay in Fes.

    3.8

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