Well, when we first arrived the first thing we noticed was how small the room is, cold, dark, old and ruined furniture, low ceiling (not for tall people). No satellite tv even though it says on the descriptions of the room, no remote control for the air conditioner. The bathroom was blocked by FEATHERS! which the clean lady blamed the previous residents of the room for, they told us that a man will come as soon as possible to fix it but instead a day after the told us that it is normal traditional moroccan bath that water is not suppose to go down fast! no hand towles, no shampoo and the entire room is a bit cold and humid. Breakfast was very poor. Fountain is what they have for an outdoor pool which it says on the description. No safe box, and when we asked where can we put valuable things, they told us that we can keep them in the closet, its safe there, later they told us that there used to be a safe box in the closet but it was STOLEN! ( so much for safe). When we keept complaining the receptionist told us that we can move to a bigger, better, nicer room as a compensation. We thought it was nice but when we moved our heavy bags to the other room (which had also a blocked bathroom), the receptionist said that the owner wants us to pay 10€ extra per night! so we left after only two nights while we had reservation for 7 days, we just couldnt tolerate such deceiving. Overall, bad experience.
We liked the location of the Riad which was very close to the old city.