The hotel is wonderful, but it is the young men who operate Riad Nezha that make it truly outstanding. I had emailed Mohammed a few times with questions before we left. His communications were excellent and very professional. Once we arrived, we met Mohammed, along with a second Mohammed and Said. All three of these guys truly take care of you, and it comes from the heart. The hotel is beautiful, on the newer side, well designed and very clean. Our bathroom was large and spotless. Shower was terrific, water was hot with really good pressure. There is a great view of Erg Chebbi from the terrace (and our room). It is a casual atmosphere, with the guys always there to make sure you have what you need. They treated us as if we were special guests in their homes. One example…my husband and I are both vegetarian. We had already been in Morocco for over a week when we had arrived at Riad Nezha. We had eaten vegetable tagine for most lunches and dinners, for lack of options at most restaurants. The vegetable tagine at Nezha was excellent, but the second night we ordered soup for dinner, and joked that we needed a break from tagine. Mohammed (the second) went out of his way, without our asking, to talk with the kitchen and then locate us and suggest a berber omelet that the chef would cook especially for us. It was a simple gesture, but one that I will never forget because of the thoughtful kindness behind it. And the omelet was delicious!!!