When we arrived the room was not very cleaned, there was lots of dusts
on the floor, it looked like wasn't vacuumed for a month and the
room was extremely cold. The air co was not working well, we were
provided with a heater that in the end manage to heat it a bit, but the
room was not well isolated, with large spaces next to the door, next to
the windows, and a open panel next to the toilet seat, so no privacy.
The most shocking thing was that one morning I saw the cleaning lady
dusting with a cloth and she went to prepare breakfast for us and she
wanted to start it without washing her hands!!!!When I asked her to do
it she just run plain water, than I asked her if she doesn't use a
soap, it seems she never did, because she could not even find the soap!
Plus one morning she was out of orange juice, one tourist went to buy
oranges that were sold just in front of the riad for his group of
friends, but we were left without fresh juice because she just
didn't care, she could not even understand 'salt' in French
nor English, I had to eat without. The room was very badly isolated,
sound included, I was waken up couple of times a night (music at the
reception, mosque calling, high hills); it had very few furniture, not
even a chair, it was small, just as wide as the bed plus 2 night tables
and on them were 2 huge lamps that were taking all the space and I could
not even put my cosmetics there. Not what I expected seeing the
pictures, we were disappointed. No wifi in the rooms, not even on the
terrace, only around the pool.
The owner was extremely nice, he even invited us for a glass of wine
and offered a ride to the bus station as well as the staff at the
reception they get maximum score, however the overall score is the
average with the cleaning lady/breakfast serving lady that gets
minimum score. The common spaces were nicely decorated with character,
especially the pool area and the roof terrace, some original pieces in
the room as well. The location is good, about 15 min. Walking from main
square, in a local souk, that look a bit strange but was not dangerous
even in the night.