Did they tell you they're doing construction on the roof? NO! The noise is constant, and echoes throughout the riad from the moment they start hammering each morning, including weekends! You can't even relax in the courtyard because the noise is so deafening, and they could care less that debris from the construction falls on the guests. I was there in April, and they were just starting construction on a rooftop playground for kids. I'm expecting at the rate they were going, that it's going to take all summer.
In addition, the staff is absolutely horrible. The woman at the reception desk, who apparently is the manager, had no personality whatsoever. Every time I went to see her, she was on her cellphone, it made it clear that I was interrupting her personal calls. When I mentioned that I was unhappy about the construction noise, she said I should have mentioned something earlier, because she could have moved me to another room. I told her that she could have moved me to another riad, and I still would have heard the noise. When I asked why they didn't inform their guests about the construction prior to their arrival (which another riad did), she said that it wasn't her responsibility. She refused to do anything at all to compensate my for my inconvenience.
In addition, my room had a horrible sewer gas smell coming from the toilet. They obviously knew about the problem because they put all sorts of camphor deodorizers around the toilet to mask the smell. My room was like a toxic dump. The smell was so bad, I had to sleep with the window open and the bathroom door closed, and then when I needed to use the bathroom, I had to air it out for at least 10 minutes or else the smell would make me dizzy.
Oh, did they tell you that you have to turn on the hot water at least 5-10 minutes before you need to use it? When they told me, I thought it was a joke. But it's true - no hot water.
The location was terrific, and the riad itself was beautiful, but every other part of my experience at Riad Salam Fes was so horrible, I wouldn't recommend this place to my worst enemy!