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22, Taht Sour Lakbir Zaouia Abbassia, Medina, 40000 Marrakesh, Morocco – Show map
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1109 properties in Marrakesh
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229 verified reviews
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Riad Shama Suites & Spa's staff speaks: French, English
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Outdoor Pool (seasonal), Terrace, Sun Deck
Golf Course (within 2 miles), Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (seasonal)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
No parking available.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Family Rooms, Heating, Air Conditioning
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 12 years stays free of charge in a crib.
One older child or adult is charged 100 % of the room stay per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 226 reviews
Value for money
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In Marrakech, this Riad Hotel is just 5-minute walk from the Bahia Palace and Jamaâ El Fna Square. It features free Wi-Fi, an outdoor pool and a rooftop terrace with lounge chairs.
Score from 196 reviews Excellent
This guest house is just a 15-minute walk away from Jamaâ El Fna Square in Marrakech.
Score from 214 reviews Wonderful
With a Moroccan-style décor, Riad Al Jazira, a boutique hotel, is a 5-minute drive from the Koutoubia Mosque and 2 km from Jamaâ el Fna Square in Marrakesh.
Score from 46 reviews Very good
This air-conditioned riad features a fitness center and spa with a steam bath and hot tub. The panoramic terrace offers views of Jamaâ El Fna Square, located 165 yards away.
Score from 212 reviews Very good
The front of house staff were amazing - in many ways they more than made up for the disappointment over the room.Because of them I would go back.
The way they dealt with not giving us the deluxe suite we had booked.
place was very nice, staff very helpful
quite far from centre and public areas were rather cold
I was allocated a fabulous room on the ground floor with the pool right outside my door. This was in February so it was quiet so can`t say how much the pool would be used in warmer weather and how noisy it might be. Having said that, I would love that room again, it felt very special.
The constant background music from dawn till dusk although to be fair I believe it is meant to be relaxing music
The staff, cleanliness and food were fabulous. Our room was lovely and we liked the roof terrace as well. The spa was very good too.
The hotel could provide travellers with some tips about the culture and what to expect.
Beautiful decoration, very clean, peaceful, great place to relax after a day out in the medina.
Rooms were very cold in the evening even with the heating on (my trip was in January) Members of Staff were very friendly but really really slow service.
The Service, the breakfast and the Hamam and massage
When they tell you how much a package in the Spa will cost is not exactly the same in the end to the sum on the bill. There is a 4 to 5 Euro difference usually. This is a little annoying when you pay for the extras at the end of the stay. I did not bother arguing since the prices in the beginning were verbally mentioned to me. The area of the hotel is a little dodgy and a 25 min walk from the Square. It is, I feel a little too far from the main activity area.
The staff were very accommodating and friendly. Nothing was too much. Bedroom was clean and very comfy. The whole place had a wonderful atmosphere.
It was very cold at times in the Riad but we did go over New Year and the buildings are built to be kept cool for when its very hot in the Summer. Would advise warm clothes if you go there at this time of year!!
Staff, especially Badar(hope I am spelling it correctly), really make a place like this a great stay, constantly available to make sure you have what you need, without being intrusive. Menu is not extensive but sufficient for a meal in, It was quiet when we were there so it was nice to have a quiet night with a glass of wine after the hustle and bustle outside. Breakfast is standard for Morrocc we thought with nice fresh bread, pastries, yogurt, juices and fresh eggs prepared as you wish(just have to ask for them) Tried the hammam one day which was nice and very affordable compared to European prices, nice that it was in the Riad. You are a c. 15 min walk to the main market, can be confusing getting out of the little side streets to get to the main road(this is where the main market is), fine during day, but we avoided walking at night. Taxis were plentiful however, just best to keep the Riad card with you with the address. We discovered the casino and a really nice restaurant on our last night, found the restaurant in a great book the riad had which listed all the top restaurants in the city, worth looking at especially as all restaurants are not necessarily in plain view or easy to find for tourists, worth checking it out. Room was nice and comfortable. The roof was nice for sunbathing, even in December! You may be woken by the call to prayer, but as you are in the medina, this is part and parcel of the location. After the first day, we did not notice it.
- using services in the riad is fine until you get the bill. They wanted us to pay everything at the end, and seemed a bit annoyed when we asked to settle the bill at the end of each day. I read this in previous reviews but I'm glad we persevered as I think it would have been hard to itemize and understand clearly what we were paying for at the end. e.g booking the hammam and deciding not to get a manicure, the manicure was still on the bill when we went to pay and took a lot of explaining just to get it removed.
Comfortable Rooms Beautiful Riad Nice Helpful Staff
Dining area too cold Wifi intermittent and of poor quality Too basic of a desert menu
Amazing and charming place to stay. Stunning inferiors with all modern facilities. Very friendly , dedicated staff. Perfect organisation. I strongly recommend to stay in this riad.
Serene courtyard and beautiful indoor areas with fountains. Great views and sun lounging space on the roof. Staff were superb, very friendly to our nearly two year old daughter.
The lock on our room door was literally falling off the door. However the riad felt very secure so it didn't present a big issue. A minimum 10 minute walk to restaurants.
The hotel was nice and the rooms were big and very nice. The atmosphere was lovely! Food was good although didn't have much choice and the breakfast was pretty much the same every day.
It says is got a spa but they only have a hamam (which I don't recommend - it doesn't look very nice and it's small and the ladies there made you very uncomfortable ) and a small room for massaj. That's it!! That is not spa!! We took a taxi from the hotel each time we went out and at the end we discoverd that they've charged us different price each time!! When you ask them the price they tell you one thing and on the bill is a different price (bigger obvious )!!! This happened with everything (food, taxi, spa..). We were told one price and on the bill was a different one.
Great quality interiors and lovely bathrooms. We had a pair of interconnecting rooms ideal for a family of four, with two bathrooms (and two TVs!). The beds were very comfortable with high quality sheets, so I didn't even miss my own bed.
The dining room was too cold and the food service was a bit erratic.
The service was superb the tours/drivers arranged by the Shama could not have been bettered we intend to return can we give higher praise than that? We consider the cost of staying to be very reasonable too.
As soon as the door closes to the noisy street, you find yourself in a tranquil oasis, relaxing music and the faint smell of orange flower drift through the foyer into the pool area. A lovely big bed in a spacious room, excellent massage treatments, and the staff couldn't have been more friendly and accommodating.
The shower head couldnt be angled in such a way as to avoid making the bathroom floor wet.
staff atmosphere decor bedrooms tranquility - you have to go there to understand.
cold pool isolated wifi
This was a really comfortable hotel to stsy in, small and petfectly formed. Loved the Marrocan style of decoration, especially the bathroom with beautiful tiling and fixtures.the staff were very friendly and happy tp arrange or book anything for you. Their own trips ate actually very good value.
This hotel is located in a bit of a dodgy area and can be difficult to navigate to when walking. You are at the mercy of some oopportunistic locals who offer to lead you the way...take you the wrobg wsy and then ecpect money. You should be prepared to get taxis everywhere.
Riad Shama was a gorgeous, tranquil escape from the frenetic Medina and market in Marrakech. It was quiet, peaceful and gorgeously decorated and appointed. The food was outstanding and the staff excellent.
The riad is stunning! The staff are very friendly and our drivers to and from excursions where happy to go out of the way to do anything for us. I liked the location of the riad I felt like it was the real morocco feel very raw and rustic.
I didn't like the fact that there wasn't much choice in terms of food and that there was hardly anyone who understood English, apart from 1 or 2 staff who were not always around. The pillows in the rooms were a little too soft for my liking. There were also a few excursions that were miscommunicated to us which resulted in us paying more for them and the fact that English wasn't a strong point it was hard to get my point across, so we just paid it. Wifi is also an issue you can only connect on the roof or inside the restaurant.
Maria the manager leads a professional caring and accomodating staff; they provide timely discreet service to their guests. The dinner tables around the pool provide for the most romantic setting. You can eat and drink at a very reasonable price at this Riad. You can count on Usef or Mustapha to make your dinner experience the most pleasant. Do not miss the hamman experience it is a must Consider the upstairs terrasse to savour the mint tea, wine or just to gaze in each others eyes. This Riad being in the Medina gives its guest a true and unique Moroccan experience Nathalie and Sylvain from Canada
Our 5 day stay was to short
The staff were so welcoming and the Riad was beautiful, it was peaceful, well kept and the pool was much appreciated in the heat of the day. Also only a 20 min walk from the main square so a great location too.
Everything about our stay was amazing; the welcome, our room, the pool, the breakfast etc. The ambiance and atmosphere was perfect (beautiful, softly played music throughout the hotel). We chose to eat dinner one evening at Shama and that also was perfect. The hotel taxi & driver met us at the airport and waited hours for us to get through passport control (you need the patience of a Saint for that) and the charge was only Euros 20. On another day he took us to the bus station so that we could buy our tickets for our next destination which worked out really well. We booked the family room at Shama with sliding doors between rooms and our teenagers had the twin bit, perfect again! They even had their own en suite, as did my husband and I. Couldn't stop taking photographs of this beautiful oasis right in the middle of mad, crazy & chaotic Marrakech!
Absolutely nothing to dislike!
The Riad was amazing, so was the staff. It was like a little paradise in the middle of crazy medina! The rooms were very tidy and cozy, and the terrase on the roof was great. We enjoyed every moment we spent in the Riad.
The location of Riad is a bit far from the main square and the neibourhood wasn't very nice. Once you know your way - it's simple to come back, but first times it's almost impossible not to loose your way! The dirrections of google maps shown on the page weren't really helpfull.
The Riad is gorgeous and the staff and extremely attentive and helpful.
The extras and excursions were quite pricey and the location is a fair walk from the souks and the main square but not enough t be a problem, just an effort.
A high standard of service and facilities. Excellent location and very friendly helpful staff. Would highly recommend it and wouldn't want to stay anywhere else in Marrakech. Also,a very beautiful building.
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