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22, Taht Sour Lakbir Zaouia Abbassia, Medina, 40000 Marrakesh, Morocco – Show map
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Riad Shama Suites & Spa's staff speaks: French, English
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Outdoor Pool (seasonal), Terrace, Sun Deck
Golf Course (within 2 miles), Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (seasonal)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
No parking available.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Safe, Family Rooms, Heating, Air Conditioning
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 12 years stays free of charge in a crib.
One older child or adult is charged 100 % of the room stay per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 233 reviews
Value for money
Show reviews from:
Located just over a quarter mile from Jamaâ El Fna Square and Kotoubia, the Chems Hotel has 4-star accommodations. It features an outdoor swimming pool and a restaurant overlooking the pool and...
Score from 1064 reviews Good
Just a 5 minute walk from Jamaâ El Fna Square and Koutoubia Mosque, this stylish riad dates from the 19th century and combines Moroccan and Andalusian architecture.
Score from 72 reviews Excellent
This Riad is in central Marrakesh, in the Medina and a 10-minute walk to Jamaâ El Fna Square. It has 3 swimming pools, a hammam and a panoramic roof terrace.
Score from 219 reviews Excellent
Offering an indoor pool and a restaurant, Riad Irhalne is located in Marrakech. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a terrace.
Score from 120 reviews Wonderful
Lovely staff, great place to relax and sit by the beautiful shaded pool - I saw about 5 other riads in Marrakesh while I was there (I attended a wedding there) and none of them compared to this.
Little bit difficult to park there because it is located in the Medina.
Pool and roof terrace, beautiful rooms, nice service and good breakfast.
The wife doesn´t work in the rooms.
The emvironment inside the Riad was just great. Relax and confort. I recommend to enjoy the Hamman and the relaxing massage.
We were in the Ghalia room (Deluxe double room) and even though it was lovely and spacious it was quite noisy & as a light sleeper I really struggled. We were above the restaurant and so heard them setting up early in the mornings and after being woken up at 5am by the call to prayer each morning it was quite annoying. There was some kind of fan which we could hear every 30 mins or so and this also made it difficult to drop off to sleep. I think we were also a bit unlucky as there were a group of 4 girls in the opposite room who were loud too. There was constant music throughout the Riad which seemed a little unnecessary. We actually decided to check into somewhere out of the medina for our last night & 2 days so that we could chill out & have a good sleep! Our bath/shower was huge and very pretty but it leaked all over the bathroom floor. The room was a little cold at times because of the stone floors but we had a heater which was great. Food wasn’t particularly good, we had a vegetable tagine on our first night and some pasta another night. Both were pretty tasteless but it was cheap! We booked an excursion to see the waterfalls in the Atlas Mountains through the Riad. We were shown the prices before we went (€25/pp) and as we had nothing to compare it to we agreed. However, on our trip we found out that we had each paid €10 more than everyone else on the trip. I know it's not a huge difference but we felt it was unfair and when we tried to explain it to the Riad they were quite unsympathetic saying that we new the price they charged before we went on it. I felt like they missed the point & they couldn't explain where that extra €10 was going. As they didn't respond in a particularly understanding manner & I hadn’t had much sleep, I only agreed to pay what everyone else on the group had paid. So be wary of they prices they offer for excursions, you can probably get a better price elsewhere.
I was travelling with my sister. We did have a nice room and big bed and bathroom. The decor is really pretty throughout the Riad and it's nice and spacious. We had a 45 min massage in the spa which was really nice and relaxing. The roof terrace and views were really beautiful. Breakfast was served here in the morning. The breakfasts were ok, we were given fruit, fresh pastries/bread & a fried egg or omelette each morning which was plenty. Stick to the moroccan tea though – the coffee isn’t very nice! The Riad was clean and staff were friendly and accommodating. The pool area is pretty but unfortunately doesn’t get much sun so the water was too cold for us!
The WLAN didnt work half of our stay, and when it worked it was very instabil.
Great service, lovely people, amazing and beautiful hotel. We used the spa twice and it was worth the money big time. The food is delicious too, even though the portions were not big enough for two 90kg men.
Cold Restaurant Television at wrong angle to beds
Split level bedroom Large Bathroom
No WiFi for 1.5 days, no warm water in the evening
Staff very friendly, lovely atmosphere
the rooms and interior were really beautiful, staff were very happy and helpful. One of the nicest hotels I have stayed in.
Wifi didn't work. Good 15minute walk to Medina. So 5minutes taxi ride. Staff bit grumpy. Place is bit dark inside.
Bedroom and bathroom were lovely. Real Moroccan style. It's a great place to stay if there is two of you.
breakfast was the same every day. There was plenty of it, but the same each day and we were ther for 7 days!
Definitely recommend using their offer for airport transfers. Management and staff very welcoming, friendly and helpful. Our room was spacious, clean and comfy. A tranquil relaxed feeling to the Riad, great roof terrace.
Photos of rooms a little misleading. Continental breakfast worst I have had. Not sure which continental it was based on. Service very poor .
It does feel as though you are out of the hustle and bustle. It is calm and relaxing
no complains at all
wonderful stay , in a beautiful riad. Staff(especially Youssef) were so friendly and helpfull , the food was delicious and rooms spacious - the views over the city and atlas mountains from the roof terrace where breath taking
The way they dealt with not giving us the deluxe suite we had booked.
The front of house staff were amazing - in many ways they more than made up for the disappointment over the room.Because of them I would go back.
quite far from centre and public areas were rather cold
place was very nice, staff very helpful
The constant background music from dawn till dusk although to be fair I believe it is meant to be relaxing music
I was allocated a fabulous room on the ground floor with the pool right outside my door. This was in February so it was quiet so can`t say how much the pool would be used in warmer weather and how noisy it might be. Having said that, I would love that room again, it felt very special.
The hotel could provide travellers with some tips about the culture and what to expect.
The staff, cleanliness and food were fabulous. Our room was lovely and we liked the roof terrace as well. The spa was very good too.
Rooms were very cold in the evening even with the heating on (my trip was in January) Members of Staff were very friendly but really really slow service.
Beautiful decoration, very clean, peaceful, great place to relax after a day out in the medina.
When they tell you how much a package in the Spa will cost is not exactly the same in the end to the sum on the bill. There is a 4 to 5 Euro difference usually. This is a little annoying when you pay for the extras at the end of the stay. I did not bother arguing since the prices in the beginning were verbally mentioned to me. The area of the hotel is a little dodgy and a 25 min walk from the Square. It is, I feel a little too far from the main activity area.
The Service, the breakfast and the Hamam and massage
It was very cold at times in the Riad but we did go over New Year and the buildings are built to be kept cool for when its very hot in the Summer. Would advise warm clothes if you go there at this time of year!!
The staff were very accommodating and friendly. Nothing was too much. Bedroom was clean and very comfy. The whole place had a wonderful atmosphere.
- using services in the riad is fine until you get the bill. They wanted us to pay everything at the end, and seemed a bit annoyed when we asked to settle the bill at the end of each day. I read this in previous reviews but I'm glad we persevered as I think it would have been hard to itemize and understand clearly what we were paying for at the end. e.g booking the hammam and deciding not to get a manicure, the manicure was still on the bill when we went to pay and took a lot of explaining just to get it removed.
Staff, especially Badar(hope I am spelling it correctly), really make a place like this a great stay, constantly available to make sure you have what you need, without being intrusive. Menu is not extensive but sufficient for a meal in, It was quiet when we were there so it was nice to have a quiet night with a glass of wine after the hustle and bustle outside. Breakfast is standard for Morrocc we thought with nice fresh bread, pastries, yogurt, juices and fresh eggs prepared as you wish(just have to ask for them) Tried the hammam one day which was nice and very affordable compared to European prices, nice that it was in the Riad. You are a c. 15 min walk to the main market, can be confusing getting out of the little side streets to get to the main road(this is where the main market is), fine during day, but we avoided walking at night. Taxis were plentiful however, just best to keep the Riad card with you with the address. We discovered the casino and a really nice restaurant on our last night, found the restaurant in a great book the riad had which listed all the top restaurants in the city, worth looking at especially as all restaurants are not necessarily in plain view or easy to find for tourists, worth checking it out. Room was nice and comfortable. The roof was nice for sunbathing, even in December! You may be woken by the call to prayer, but as you are in the medina, this is part and parcel of the location. After the first day, we did not notice it.
Dining area too cold Wifi intermittent and of poor quality Too basic of a desert menu
Comfortable Rooms Beautiful Riad Nice Helpful Staff
Amazing and charming place to stay. Stunning inferiors with all modern facilities. Very friendly , dedicated staff. Perfect organisation. I strongly recommend to stay in this riad.
The lock on our room door was literally falling off the door. However the riad felt very secure so it didn't present a big issue. A minimum 10 minute walk to restaurants.
Serene courtyard and beautiful indoor areas with fountains. Great views and sun lounging space on the roof. Staff were superb, very friendly to our nearly two year old daughter.
It says is got a spa but they only have a hamam (which I don't recommend - it doesn't look very nice and it's small and the ladies there made you very uncomfortable ) and a small room for massaj. That's it!! That is not spa!! We took a taxi from the hotel each time we went out and at the end we discoverd that they've charged us different price each time!! When you ask them the price they tell you one thing and on the bill is a different price (bigger obvious )!!! This happened with everything (food, taxi, spa..). We were told one price and on the bill was a different one.
The hotel was nice and the rooms were big and very nice. The atmosphere was lovely! Food was good although didn't have much choice and the breakfast was pretty much the same every day.
The dining room was too cold and the food service was a bit erratic.
Great quality interiors and lovely bathrooms. We had a pair of interconnecting rooms ideal for a family of four, with two bathrooms (and two TVs!). The beds were very comfortable with high quality sheets, so I didn't even miss my own bed.
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