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Resort highlights

Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Ping-Pong
Show map Robinson Club Agadir

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Newest reviews for Robinson Club Agadir

  • Benny
      Belgium
    June 29, 2014

    perfect club - really excellent service - no brains used while there

    no brainer - very German

    8.8

  • Nezha
      Morocco
    May 31, 2014

    Un hotel calme

    8.3

  • Amine
      United Kingdom
    May 28, 2014

    Hotel well maintained, clean and from High standard. GM welcome all the guests and always on the floor which is great to see. F&B team very impressive. Very high quality service and food. Exceed all my expectations. From beach restaurant waiter to the Head chef . Star man Abdel azize on the restaurant. Always pro-active and service with natural smile. Make you feel like king. And that exactly what makes the hotel 5 star. Housekeeping staff very welcoming more than the reception.

    I didn't like the security team and reception staff especially on check in. security on the Guate could not find our reservation so he left us waiting 10 minutes on the gate. The receptionist could not find our reservation either(German girl). She didn't even apologize nor smiled even when I showed her my booking confirmation. she just said go and seat there which I didn't appreciate and found it extremely rude and humilating .... For me first impression always count. A customer should not be made to feel that way even in ibis hotel let alone Robinson club. When I complained then the FO manager came out from the office and dealt with us with appropriate manner. Reception team need some basic customer service training to avoid complains.. Rooms are very clean and from high standard, the only down fall all rooms have twin beds which is no good when you plan to spend your honey moon.

    7.9

  • Anonymous
      Spain
    April 17, 2014

    Too far.Hotel needs a bit of painting.

    3.8

  • Michael
      United Kingdom
    March 18, 2014

    The resort is very attractive and large, there is a lot of space everywhere. The staff are very welcoming and friendly, and the food is amazing - lots of variety, lots of it and very tasty! Fellow guests were very chatty, especially when they found out we were not German as they got to show off their English. This resort is located at the far end of Agadir beach, so there is a walk (or taxi ride) to get anywhere but the town is not that big anyway, and worth exploring. Being all inclusive meant that our 5 day stay was excellent value for money.

    Smoking was allowed inside the bar area, and we are just not used to this anymore. But there are Moroccan style "meeting places" in the bar where the smoke was not so noticeable, so it was OK in the end. The Spa was not great, be prepared for people without clothes on in the sauna.

    9.6

  • Iain
      United Kingdom
    March 17, 2014

    Location was useful.

    Not for me! I stay at hotels for approx 30 to 35 weeks in the year for 2 or 3 nights and this was bu far the worst. If you would like to be herded like a sheep, processed like a number, stay in unluxurious rooms, dine with limited food options and would like to learn how to speak German, then this is ideal for you...Good Luck!

    3.8

  • Alexandra
      Belgium
    March 11, 2014

    Is was our second time, and it was like last year a wonderful stay. Facilities and room are very good, the food is great, fresh prepared and many choices, the staff (especially the local ones, like Nouredinne from breakfast and dinner and the staff of the kids club) is wonderful. Some of the local staff recognized us, and made us feel like home away from home. No complaints whatsoever, only the weather did not cooperate, but that's nature, nothing to do with the hotel. We will certainly go back next year, especially my daughter of 7 can't wait to return.

    The reception staff is friendly, but no more than that. A simple 'welcome back' at check in would have been nice. (They knew upfront that we were coming back) Or at check out no inquiries about our stay. I worked myself at the guest services desk of a 5 star resort in the Caribbean, and those simple remarks make a guest even feel more welcome. (Maybe a hint for the future?) But for the rest no complaints. Great stay.

    10

  • Carole
      Hong Kong
    January 9, 2014

    The setting right by the sand dunes and onto the surf beach was beautiful with stunning sunsets. The food was copious and constant and there were lots of inclusive activities, although some were chargeable. The rooms were comfortable and the staff usually very helpful.

    Very poor coffee and the wine served was very light. Evening entertainment was very amateur, with staff members roped in to perform when it was not their strong point. The reception area is staggeringly unwelcoming and unattractive - for this level of hotel it is probably the worst I have ever come across.

    6.7

  • Amy
      United Kingdom
    December 10, 2013

    We had a fantastic time at this resort. The Moroccan staff were very friendly and the resort itself is beautiful. Great pool's, spa and beach. The food was also amazing, some of the best food we had on the whole trip!!! Would recommend.

    For those of you that don't know this is a predominately German resort, everything is in German and was a little challenging at times being British. The other guests seemed surprised that we had chosen to stay there. This wouldn't however have changed my choice to stay here.

    8.3

  • Anonymous
      Morocco
    September 1, 2013

    Location site is excellent Food

    - club is too oriented for German - No animation around pool - Kids club is not interesting for Non german - bar hospitality with kids poor

    8.8

  • Sonia
      United Arab Emirates
    June 30, 2013

    Everything specially the staff, they are very friendly.

    Nothing

    10

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