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Avenue de Paris - Hivernage, Hivernage, 40000 Marrakesh, Morocco – Show map
|Standard Double Room|
|Deluxe Double Room|
|Junior Suite (2 Adults)|
|Ambassador Suite (2 Adults)|
|Presidential Suite (2 Adults)|
|Royal Suite (4 Adults)|
|Royal Villa (6 Adults)|
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448 verified reviews
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Royal Mirage Deluxe's staff speaks: Italian, French, Spanish, English, Arabic
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Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Internet via modem is available in the business center and costs EUR 5 per 30 minutes.
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating
Italian, French, Spanish, English, Arabic
Carrefour (0.1 miles)
Le Comptoir (0.1 miles)
Extrablatt (0.1 miles)
Ourika (24.9 miles)
3:00 PM - 12:00 AM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
The maximum number of extra beds in a room is 1.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 446 reviews
Value for money
Show reviews from:
This 5-star hotel is in Marrakech, a 20-minute walk from Jamaâ El Fna Square and is surrounded by a 7.5-acre private park. It features outdoor and indoor swimming pools, a sauna and a spa center.
Score from 843 reviews Review score
Located just over a quarter mile from Jamaâ El Fna Square and Kotoubia, the Chems Hotel has 4-star accommodations. It features an outdoor swimming pool and a restaurant overlooking the pool and...
Score from 1064 reviews Good
In front of Marrakech Train Station and the city’s Royal Theatre, this stylish hotel provides an outdoor swimming pool, 3 restaurants, a nightclub and free Wi-Fi in all areas of the property.
Score from 644 reviews Very good
This 5-star hotel and spa is in central Marrakech, a 10-minute drive from Menara Airport. It features a fitness center with a hot tub, and grounds with solarium.
Score from 1129 reviews Good
WiFi very disappointing. Very loud music in breakfast.
The location was good.The staff was polite.
Out of all the places I have been and visited I have never been told I can not buy water or any other shopping of foods from outside the hotel! I understand people want to make profit but your guests have paid for the room what they choose to take in eat of drink is up to them. They were actually taking the bottled water aqay from guests if they saw them walking in with them. This was not on there website at all only on a notice board outside the hotel. My partner was not happy about this at all. What a joke. So we still took our own bottles of water that we had purchased into the hotel. Smuggled in. This was so stupid and as silly as it sounds just for the principle of that rule i would be happy to stay any where else. You can not stop people of buying WATER.
Great hotel, room size was fab comfortable beds even night i was knocked out. Massage was good. And staff were friendly. The door man was really nice although i cant remember his name. There was only 1 thing.
TV didn't work hairdryer didn't work mosts lights in the room didn't work. WIFI almost none existent. minibar empty. daytime recipient indifferent. wwouldn't go again.
Location and building. Both very nice. room service very polite and prompt.
For price paid nothing to dislike.
Good location. Large room. Comfortable bed.
The WiFi doen't work in the room.
Close to jamià el fana
Weak wifi Lobby and Restaurant were cold in winter (end January)
Comfortable Large rooms
Lobby is cold and dark to economize, staff not smily, payment procedure terrible, their terminal wasn't working properly so they debited double, now i am trying to cancel it.
Clean, hot rooms, good location.
The hotel was beutiful and staff was really kind and felt so relaxed I would go back there again
I didn t like the room as it was old and needs urgent renovation .. The bed and pillow were not comfortable .. It has a blanket that used by all guests without being changed of course which I don t see it s hygienic ... The bathroom is not same in the picture when I booked the room .. No katle , no soft drinks no cups and glasses in the room ... The breakfast was poor with limited stuff and not being changed, same thing everyday.. Briefly It s impossible that this hotel can be among the 5stars hotels!! Well 3*would be ok with the limited facilities it has.
I liked the location as it was in the middle between Guiliz and jamaa lfnaa .. The staff were nice and helpful .
Breakfast could have had more variety. No explanation of hotel facilities when we arrived. Noise from rooms next door especially if you have a connecting room.
Location excellent. Walking distance to most places of interest. Good friendly service from staff Rooms were very big. We were given a complimentary upgrade to a junior suite on our last night as it was our wedding anniversary and was a lovely gesture from hotel management.
Our beer which was served to us in the main hall/reception area was flat. I asked the bar man for a fresh one. He came back and said that it was not and just poured it again into my glass. Totally unacceptable. We just left it there. Instead of offering us another bottle he became defensive. Most annoying and bad service. Not good. Won't be back.
Nothing really a big disappointment. Cancelled our further two nights stay and found alternative hotel. Our room was poor and not at all like the photos on the internet. Bathroom could do with a total refurbishment.
Bedrooms and access corridors were poorly maintained and certainly not to five star standard as advertised on website. grubby laminate floors, stained furniture, broken handles and poorly maintained paintwork in all 4 rooms that our group occupied during our stay. I suppose the price does reflect the lack of five star experience but does not excuse the lack of cleanliness in the bedrooms.
Good location with beautiful gardens, pool and furnishings in the public areas.
Definitely not 5 stars hotel, mo spoon in breakfast it took us 15 min to get one, no wifi at all at the hotel, no musik by the pool, far for 5 star hotel
Location, pool the moroccan spirit decoration
Closeness to other leisure spots.
Everything else - food, noise, staff, cleanliness
There was only approx 12 people staying at this huge hotel when we were there however we still had trouble every morning at breakfast in getting enough good, clean cutlery, any assistance from staff. We had lunch by the pool once and most of the items on the small menu were unavailable. Rooms also needed to be updated.
Pool was nice and good location.
Outstanding room enormous and very clean. Staff extremely friendly and very helpful. Great for families. Beautiful pool and great restaurant with quality food. Managers are fantastic and very understanding and attentive.
Everything was perfect
Staff were very friendly. We really enjoyed our holiday in that hotel.
everything was disgusting food , hotel ( toilets ) , very poor pool , very poor bar , very poor location , peoples looks like they never had communication , they very rude ..... just wasting my money for nothing
Room not cleadn its full of aunts and bugs
Poor breakfast Under staffed Wifi doesn't always work Very expensive food & drinks Bad policies .. Like guests not allowed to bring anything from supermarkets or outside shops to their hotel rooms
Very large and clean pool and wonderful gardens. Building is palatial Very friendly and polite staff
WiFi is very poor!!!!
Good for this value of money, it needs to work it up better
Would have liked coffee facilities in room. Wifi connection not available in room.
Daughter loved pool. Staff helpful. Comfy bed
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