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Newest reviews for Royal Mirage Deluxe

  • Anonymous
      United Kingdom
    August 9, 2014

    Very large and clean pool and wonderful gardens. Building is palatial Very friendly and polite staff

    Poor breakfast Under staffed Wifi doesn't always work Very expensive food & drinks Bad policies .. Like guests not allowed to bring anything from supermarkets or outside shops to their hotel rooms

    5

  • Riad
      Finland
    August 4, 2014

    Good for this value of money, it needs to work it up better

    WiFi is very poor!!!!

    7.9

  • Frances
      United Kingdom
    July 22, 2014

    Daughter loved pool. Staff helpful. Comfy bed

    Would have liked coffee facilities in room. Wifi connection not available in room.

    7.9

  • Nicole
      Netherlands
    July 6, 2014

    The location in relation to the old and new medina. The moroccan food in the restaurant was excellent.

    The rooms are a bit dated and are not so well cleaned. The noise of the night club.

    7.1

  • Fedor
      Germany
    June 24, 2014

    Conclusion: perfect location but totally awfull service, room, wifi. So it's level of pension not of 5 star hotel!!!!

    5

  • Asad
      India
    June 20, 2014

    Its a big property with lot of space, big pool etc.,

    room service is not good... no mini bar in room, on request also not provided the kettle and pillows.. no wifi.. spa n massage parlour staff was not present. compared to agadir royal mirage, its very poor

    5.4

  • Anonymous
      United Kingdom
    June 13, 2014

    We went in early June and the hotel was fairly quiet - which is good as there was no need to fight for a breakfast table or sun lounger. Staff are brilliant, rooms are clean and very spacious and the location is fantastic for the price. Lobby is beautiful and every room comes with a fairly decent sized balcony that we sat on to eat lunch.

    The gym lacks any equipment that actually works properly, except for the dumbbells. This is my only gripe with the hotel to be fair. Although it would've been really good to have weight machines, treadmills and cross-trainers that would've provided a good workout as that was what we were expecting.

    8.8

  • Yousef
      Spain
    June 12, 2014

    We liked the location and the staff and the price

    We did not like that it was old/outdated.

    6.7

  • Madher
      Tunisia
    June 1, 2014

    hotel stayle

    the noise of the night club quality of food

    7.5

  • Otmane
      United Kingdom
    May 15, 2014

    Location, staff were nice and very helpful, descent and clean pool

    No wifi in the lounge or by the pool

    9.6

  • Vsevolod
      Russia
    May 12, 2014

    Grate location, big rooms and swimming pool.

    Hotel needs urgent renovation, furniture in the room and handles are felling a part.

    7.1

  • Daniel
      United Arab Emirates
    April 27, 2014

    Absolutely nothing

    The worse hotel. It's a ghost house and staff useless. The food is so bad and not clean at all

    2.5

  • Anonymous
      Ireland
    April 17, 2014

    The location was good (walking distance from the Medina), the foyer was beautiful and the area around the pool was clean and well maintained. The room was spacious and had a good sized balcony.

    Wifi was advertised but the service was continually terrible. I had no wifi in my room and it was very hit and miss in the public areas. The breakfast was terrible, the same stuff day after day. Everything was the cheapest product available, poor coffee, cheap watery sugar laced juice and cereals. I ate in the hotel restaurant one night for convenience, the food was good but overpriced.

    6.3

  • Jose
      United States of America
    April 15, 2014

    Everything

    10

  • Morris
      United Kingdom
    April 8, 2014

    location

    8.3

  • Anonymous
      Spain
    April 6, 2014

    Location

    In need of refurbishment Staff need motivation Service not good

    4.2

  • Kalu
      United Kingdom
    March 30, 2014

    Room rate was very okay. Free wifi was very fast. Good options during breakfast. Staff was very friendly

    Facilities were rather old and not well maintained.

    7.5

  • Christopher
      United Kingdom
    March 27, 2014

    A fabulously grand hotel with friendly staff.

    Had a few plumbing issues in the room.

    8.8

  • Ekaterina
      United Kingdom
    March 27, 2014

    grand hallway entrance.

    - undermanned reception, no info on services/breakfast etc -scruffy dated room decor -fading w-fi -gym closed - no info about it on arrival (as on 22nd April'14) -smell of kitchen/cooking everywhere -neglective service at the restaurant -poor breakfast

    5

  • Carlos
      United States of America
    March 24, 2014

    Excellent! I had left my clothes in closet and realized it when I got to Casablanca, I called hotel and spoke to Ilham who got the hotel driver to take clothes which she put in box, put it on the bus from Marrakech to Casablanca and I picked up box the next morning. That was above and beyond! The hotel was beautiful, service was excellent and great service, rooms were clean, hotel breakfast was great. Our only regret is that we didn't stay longer. Amazing people in Morocco!

    10

  • Lawrence
      United Kingdom
    March 19, 2014

    Had a great time at this hotel. Agree that this hotel is a little tired looking but it was clean, staff all friendly and the room had everything that you could wish for.

    Food was good but pricey

    10

  • Shaun
      United Kingdom
    March 15, 2014

    the hotel and grounds were lovely as was the pool the location fantastic

    .. the breakfast................................................ the postcards we left at reception haven,t yet arrived from four weeks ago.................................................again drinks too pricey .........

    7.5

  • Anonymous
      Morocco
    March 12, 2014

    access parking

    7.5

  • Saleh
      Morocco
    March 11, 2014

    Restaurant & breakfast were good as well swimming pool & the hotel was very clean

    No hot or cold drinks available on the room & some of the wardrobe doors were broken & no cloths hunger available & car parking not sufficient for all hotel guests

    7.5

  • Hamoud
      Saudi Arabia
    March 10, 2014

    In a short phrase, was one of the worst hotels that had previously used.

    2.9

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