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Av Mohamed VI, Hivernage, 40000 Marrakesh, Morocco – Show map
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1377 verified reviews
They speak your language!
Mogador Menzah Appart Hôtel's staff speaks: French, English, Arabic
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BBQ Facilities, Outdoor Pool (all year), Grounds, Sun Deck
Sauna, Spa, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Safe, Shops (on site), Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
French, English, Arabic
3:00 PM - 8:00 PM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1377 reviews
Value for money
Show reviews from:
May 3, 2015
Bed has ants, no wifi whatsoever and location is remote
April 14, 2015
The hob did not work, there was no kettle to make tea, the toilet was leaking which was fixed. The room was not cleaned on our arrival. The food was disgusting and gave my middle son food poisoning. For 24 hours he was vomiting, had stomach cramps and loose bowel movement.
The beds were comfortable and there was space for five people to sleep in the two rooms.
April 12, 2015
No linen on beds and no rush to provide it and despite arranging with booking.com for late check out, they said their booking dept had agreed this but they were unable to do it. Booked balcony room but got a window, again they argued that this constituted a balcony. Some friendly staff but not all.
Staff were freindly
April 12, 2015
We had confirmed a late check out before leaving the UK, however the staff stated that the hotel was full and declined this request leaving us no room in which to entertain our four young children
Good general cleanness and helpful staff, although we did have to ask three times for sheets for our beds.
April 11, 2015
It's quite a noisy hotel, especially on school holidays. ALOT of children running around at all hours and screaming and playing etc. if you don't mind noise this shouldn't be an issue. We also would have liked a toaster in our room!
The rooms were really spacious and clean and we loved having a balcony over looking the pool area. The bed was comfortable and the maid came every day unless we were in the room. Although the pool is freezing, when it's so hot it's actually the perfect temperature. The wifi can be a bit hit and miss but generally worked the whole time we were there and we were lucky enough that it worked in our room too. Thought the hotel was great value for money and would definitely go back!! Also would recommend cafe Lobo up the road for food if you don't fancy heading into the souks!!
April 9, 2015
Not 4 star standard
Some staff were helpful
April 4, 2015
We were checked in (very inefficiently) to a room that had a thriving colony of ants under the carpet. We asked a member of staff to change our room. When he saw the infestation, he didn't look surprised in the least. Our room was changed, and it was exactly like the previous one, except without ants. Everything in the room looked like it hadn't been maintained for at least a year. Cracking paint, rocking toilet, broken TV, dusty smelling cushions and carpets. The staff looked overworked and under-motivated. We went for breakfast in the morning, which consisted of an assortment of enormous vats of chopped fruit, pickled things, and yoghurt which still had the cling film on. There was also a tray of stale croissants. The staff was standing outside the breakfast hall talking and letting the mess build up. All symptoms of a poorly managed hotel in decline.
The hotel was close to the airport. The building itself has potential to be grand.
March 31, 2015
Chambre Porte placard hors service Douche étroit Cuisine
Piscine Petit déjeuné pas mal
March 26, 2015
Nothing in kitchen for self catering...beds too hard..shower plug blocked....no lighting in stairway....unable to change currency... Plug socket hanging off wall, cat and bird in dining hall..
Most staff were helpful..breakfast ok
March 26, 2015
In the kitchen lack sharp knife.
March 22, 2015
Wifi signal was weak, was working at times but then signal kept goin
Spacious rooms and clean, housekeeping done a great job
March 21, 2015
Dirty room wifi bad breakfast poor
March 21, 2015
No wifi despite the fact that it was in the description of the hotel offer. Do not operate the elevator.
March 20, 2015
The staff were not trained enough for customer service the front desk officers werent smiling to the customer ( us ) if we ask for a service or a help i got it but not with smile and following up even upon checked out it the lady she was like ok .. she had to use thank you hooe you enjoyed ur stay everything was ok . ? Hope to see u again this one of the skills of a customer service or i think that was only with moroccans maybe with other nationality was like better :) it need to work in it to succed thank you
March 15, 2015
Rude desk clerk, Hole in our wall, very poor wifi.
March 13, 2015
For third person we had to ask for sheets, towels and blankets.
March 10, 2015
The pool was extremely cold hardly anybody swam in it, even though the climate was hot. Female staff really rude and abrasive.
The beds were nice.
March 9, 2015
Improvement on the WiFi would be nice.
The hotel location is very good
March 2, 2015
Kitchen cabinet smells
Everything except the kitchen facilities !!
March 2, 2015
The hotel might deserve 4 starts when it was new - now it looks quite tired. If you need to kick the bathroom doors to open them it is rather not normal. Kids were supposed to sleep on sofas in one of the room - it took me two visits in the reception (no chance to call) to get somebody to bring missing bed-linen.
Good location, size of the rooms.
March 1, 2015
Two ladies very rude on reception. Asked for some chairs for the balcony 3 times, didn't receive them, cooker didn't work in our room, leak in the shower room, only two channels worked on the tv, no wifi. Pools were freezing.
Comfortable bed, rooms cleaned daily, although ours was at 3pm in the afternoon, would have liked earlier :-)
February 25, 2015
no bad experience so far
I liked the bedroom
February 24, 2015
It was a little far from the square. A $4.00 Taxi ride. We walked it once. Nice walk. Stove didn't work in one of the units but I'm sure they would switched rooms but it wasn't that important to us. Pool was not heated
Clean comfortable and friendly Nice restrant real close and a small store. The main thing it was the most bang for your buck
February 17, 2015
Good service, pretty quick help at the reception desk. Good bed quality, bathroom fine, near to the airport
February 8, 2015
wifi was not working in the rooms you have to walk around the room to find the perfect stop which in our case was near the door.
they cleaned the rooms everyday, staff was helpful and nice. very good value for money
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