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Newest reviews for Al Maaden Villa Hotel & Spa

  • Ash
      United Kingdom
    July 15, 2014

    Excellent Villa - 4 big rooms, lovely pool, lovely living area and kitchen.

    Service can be a little slow but always friendly and helpful.

    8.8

  • Abdulla
      United Kingdom
    June 10, 2014

    The size of the villa and amenities

    You had to walk 15 minutes until you reach your room. You always end up lost. No signs to tell you where you're going. And security staff were very rude and heavy handed. They refused to let our friends stay the night even though the villa had room for 6 people. I would definitely not recommend anyone to stay at Al Maaden villas during their visit to Marrakech.. A truly dreadful experience to what was a lovely city.

    3.3

  • Kate
      Switzerland
    May 4, 2014

    The riad was excellent. Spacious, comfortable. The garden and pool were gorgeous, very private. Golf carts available to take you to and from places on the complex.

    Services offered leave a lot to be desired. Restaurant menu very limited, room service served in aluminum containers, not very elegant. Rarely someone present at bar to serve a drink, and when there is not all drinks are available. Laundry service is not reliable. Was told that it would be returned within 24 hours. Had to call each time to chase it up. Had to call 5 out of 7 days to have towels. They were removed everyday from the bathrooms but we're not replaced. The outside furniture looked like It had never been cleaned. Did not spoil the stay but a shame as establishment is only 4 years old. Overall we had a great holiday and we would recommend it as the riad was just idyllic, but do not expect too much from the services.

    5.4

  • Errelle
      United Kingdom
    March 22, 2014

    Decor Pool Size Garden Privacy

    Smell of bathroom Ants Curtains

    6.3

  • Anonymous
      Kuwait
    January 8, 2014

    -nothing

    -very slow service -very poor management -breakfast is poor -the place is nice but the management and staff must change because they are not reliable. -not clean buffet, cats wonder around the found. -the villa is very nice but smells very bad from the a.c. And nothing will be nice if you dont get the service you want. -its good to have an experience so next time i know where to stay, i would rather stay in a boutique riad hotel with an exclusive service better than this huge place with a very bad service.

    4.2

  • Mounir
      Morocco
    November 8, 2013

    It was a big villa for 2 people only with a nice pool in the middle of a nice terrace. the staff was sympathetic and very fast to answer to our requests.

    I spent hours to find it because no indications were on the road for the project. I was keep on calling the reception number but no one of course answers. The villa was good but for the price we paid I though it was another level. It's far from everything. Very cold water on the pool, they could have warm it a little bit to allow people benefit from it specially during those periods.

    7.1

  • Anonymous
      Morocco
    November 8, 2013

    The villa was big and nice pool

    No view Breakfast very poor and bad quality Staff so rude

    4.2

  • Anonymous
      Germany
    September 7, 2013

    Beautifully designed, very spacious villa, garden and pool. It was wonderful to have a large, fresh water, private pool. The layout of the garden was excellent as well. Very private and peaceful. A lovely place to chill out and relax!

    Pity that some things were starting to fall apart - like the marble tiles on the bathtub, the tap in the kitchen, the chair leg in the bedroom. .

    7.9

  • Hakan
      Oman
    August 14, 2013

    Private swimming pool in a large house

    There was a septic smell in ground floor

    7.1

  • Anonymous
      United Kingdom
    August 9, 2013

    Compare to its price, the quality of private building with a pool was great. Good place to take a rest with family or friends...if you play golf, I strongly recommand this resort.

    It's still under construction, so it seems that number of staffs is not enough and they are unsettled.

    7.5

  • Serradj
      France
    July 27, 2013

    the design villa the pool the confidentiallity the personal who clean

    the security gard the office hospitality the reception desk close at 11pm till 8am the bad communication its an hotel and people dont make you feeling that you are a client ! the give you a strange feeling like you are in their home !!! very stange and unconfortably !

    6.7

  • Mohamed
      United Arab Emirates
    July 16, 2013

    Nothing at all,, tried to find one thing I liked !!!

    It wasn't organized at all !! We booked a villa of 4 rooms , it wasn't available that day , they gave us two separate villas with 2 bed each, it was disgusting, no air conditioner working, no amenities ,, we had to wait hours till the technicians came to fix the ac. The other villa with 2 bed has to shift at 4 am to another villa because the tech promised within 2 hours the ac will cool. The next day, we shifted to the 4 bed villa , they said it was ready , and off course they lied , ac. Extremely hot, sewage floating from the bath tub, the sitting area was " sauna " .. Miserable experience ,, they had a beautiful terrace with a pool, but extremely dirty, no good well trained staff,, I doubt people stayed at this place .. It's haunted I guess ,, don't recommend It to any1.. Mamunia is the neat then comes Four seasons

    10

  • Wafaa
      United States of America
    July 4, 2013

    It was good stay .good location

    Breakfast very poor.the spa not good Air condition problem they took so long to fix it but it wasn't fix.and they have very bad smell inside the ryad

    6.3

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