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Sheraton Casablanca Hotel&TowersAvenue Des F.A.R, 20000 Casablanca (Show map) Good, Score from 117 reviews“Excellent reception staff. Very helpful ”
Prasenjit,
Dubai
Conveniently located in the heart of the city, this hotel is bordered by the amazing beach front and the city’s major sights, including palm-lined boulevards. The guest rooms boast views of the pool or the sea port. They are modern in design and equipped with private bathrooms and the Sheraton Sweet Sleeper (SM) Bed for a comfortable night’s sleep. Relax in the steam room or the oriental hammam. Play racquetball, or email friends while lounging poolside or in the lobby with Wi-Fi internet access. Bring colleagues together for dinner at one of the 6 bars and restaurants, or dance until dawn at Caesar’s. The warm and friendly staff speak English, Spanish, Italian and Arabic, and are on-hand to help in any way possible. Hotel Rooms: 286, Hotel Chain: Sheraton.
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Total Hotel Score:7.2
Based on 117 reviews Guest reviews are written by our customers after their stay at Sheraton Casablanca Hotel&Towers. |
Score breakdown
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Score filter |
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Omar
Solo traveler
RIYADH,
Saudi Arabia
August 5, 2011
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Friendliness of staff and hassle free environment. No free internet in room
1 out of 1 people found this review helpful, did you?
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7.1 |
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Vera
Mature couple
Washington, DC,
United States of America
July 26, 2011
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We found the hotel to meet all our needs during our stay at Casablanca. The staff was most friendly and helpful, in particular the front desk and the various service staff. The spg guest rooms were for us very spacious and kept very clean throughout our stay. The cleaning staff were most attentive to us and gave us extra small bottle waters as well as additional towels when ever we needed them and gave us a vase with flowers on arrival. I had one of the best messages in the Sheraton spa and truly relaxed at the small pool and sauna. I complimented the masseuse for the professional message received and how beneficial it was to have all the services and special amenities in the hotel. We are certainly planning to be back to visit and enjoy again Casablanca Sheraton Hotel and Towers. Thank you to all the staff.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Heike
Group of friends
Bensheim,
Germany
July 17, 2011
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Excellent central location. Breakfast is far too expensive - but on the upside, there are many cafes just outside the hotel that offer great alternatives at 10% of the price!
1 out of 1 people found this review helpful, did you?
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8 |
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Anonymous
Solo traveler
Germany
March 1, 2011
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I did not like that wireless internet is not free of charge.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Mohamed
Mature couple
Cairo,
Egypt
January 9, 2011
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The room is excellent
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Solo traveler
France
January 12, 2012
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Very good location, nice breakfast good sushi restaurant room not very updated, smells smoke, hammam only few hours per day for women. Bathroom not great, old need some updated. only shower gel and shampoo in the bathroom.
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5.8 |
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Anonymous
Mature couple
Saudi Arabia
January 10, 2012
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I liked the hotel location The hotel room furniture is depresated I had a broken chair in my room
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7.5 |
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Chantal
Family with young children
London,
Morocco
January 2, 2012
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Location is good Very disappointing experience given that it is a Sheraton. Very old and rundown rooms, patchy service, overpriced food and drinks, not even a bar of soap in the room!
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5 |
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Anonymous
Solo traveler
France
November 25, 2011
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Location Dirty and smelly. Needs urgent renovation.
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4.2 |
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Anonymous
Solo traveler
Belgium
November 14, 2011
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Nice stay. Friendly welcoming staff. Easy access to all you need. Comfortable room. Taxis waiting in front of the hotel. 30/45 min drive from/to airport. Walking distance to Medina. Expensive WiFi, should be included in the price of the room.
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8.3 |
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Mohamed
Mature couple
6th Of October city _ Giza,
Egypt
October 2, 2011
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Staff hospitality Very bad aircondition,,, sometime feel saffocated from still air
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6.3 |
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Ioannis
Solo traveler
athens,
Greece
August 31, 2011
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In any case the hotel was excellent....during my stay in the hotel it was urgent to change my reservation and booking changed that immediately in few minutes by phone....so I am very obliged for that...i travel by booking very often ,you know well my name,and I am very happy...thanks a lot
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8.8 |
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Karla
Group of friends
Wolfsburg,
Germany
August 17, 2011
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Staff is not friendly. Hotel is old and the bathroom could be renewed.
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5.8 |
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Prasenjit
Solo traveler
Dubai,
United Arab Emirates
August 4, 2011
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Excellent reception staff. Very helpful The smallest swimming pool I have seen in a 5 star hotel. Really an absolute joke.
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7.5 |
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Abdulaziz
Group of friends
Riyadh,
Morocco
July 6, 2011
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I did not like the hotel much because he is in the furniture - adaptation is not good
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6.3 |
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Stela
Young couple
Tirana,
Albania
July 5, 2011
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The concierge was amazing, just amazing, he organized our entire trip from Casablanca and Fes and all our sightseeing in Casablanca. Very very helpful!
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9.2 |
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Nicolas
Group of friends
paris,
France
June 27, 2011
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It was very good value for money at 90@ per room, frieddly people, good spa et hammam, locationc entral , good breakfast (expensive 20€)first time in Casa, and for holidays it is better to go on the corniche.. There is a disco downstaris Small swimming pool...... Disco downstarirs with not good music, and full of professional
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7.9 |
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Ida
Mature couple
bristol,
United Kingdom
June 21, 2011
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We loved the "preferred guests" little red carpet at the check-in desk. This caused endless amusement! We took a photo ton show our friends and colleagues. Extorsionate in - room internet charges and equally high priced food and beverages in the resturant.
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6.7 |
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Mehmet
Group of friends
kayseri,
Turkey
June 13, 2011
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The massage was very good and professional The check in was a disaster. I booked via booking.com, on arrival we had to pay the full amount of the stay directly, what is normal. But the very rude receptionast also wanted 1000 euro deposit for guarantee of use of hotel facilities. When I refused he threatened us that we cannot stay in the hotel. He also said that sheraton does not trust their guests with providing their creditcard details, because the limit is probably to low. This sheraton is a very bad hotel, we got outside took extra money from the bank because our credit card limit is 750 euro, which he did not accept. After 1 hour we were allowed in the room.
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2.9 |
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John
Mature couple
brisbane,
Australia
May 4, 2011
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excellent facilities and good location Very efficient and friendly staff.
Did you find this review helpful?
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10 |
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Bas
Solo traveler
Schiphol,
Netherlands
March 31, 2011
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Room was clean and fit for function There were only 2 elevators working and waiting took a very long time (sometimes upto 10 minutes). Location of the hotel was not in the center of the town, so no evening/night life nor restaurants in the neighbourhood
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4.6 |
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Ahmed
Solo traveler
al madinh,
Saudi Arabia
August 19, 2011
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موقع الفندق جيد بالنسبه لمن اراد التجول داخل المدينه وتقريبا كل شي قريب بصراحه التكيف لا بد من زيادته خصوصا في فصل الصيف وهي على بحر الدار البيضاء --- وثانيا -- اشتراكات النت السعر مبالغ فيه بالنسبه للفنادق المجانيه وشكرا لتقبلكم وتحياتي لكم
4 out of 4 people found this review helpful, did you?
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7.9 |
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Ayed
Solo traveler
khobar,
Saudi Arabia
July 6, 2011
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اعجبني الموقع والامان الدي يوفره للضيوف وتعامل طاقم الفندق الرائع الفندق يعاني من مشكله التكييف وهي مشكله مزمنه حيث ان دفع الهواء الي الغرف ضعيف جدا امل ان يتم حلها
2 out of 2 people found this review helpful, did you?
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8.8 |
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Zulfi
Family with young children
Baku,
Azerbaijan
September 11, 2011
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Отель внешне и внутри не плох, но ничего особенного. Дополнительную кровать для ребенка ждали 5 часов. Только после третьего похода на ресепшн соизволили принести кровать, когда ребенок уже заснул на нашей кровати. Сан узел на уровне отеля 3-х звезд. Старая пошарпонная сантехника. Кафель, напольные покрытия 20-летней давности. Затирка между кафелем почернела. Вытяжка не работала. Вода в бассейне была холодной, без подогрева. Вся мебель тоже не первой свежести. Сбежали из этого города раньше времени переплатив за замену даты билета.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Eric
Group of friends
Croissy Beaubourg,
France
April 21, 2011
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le personnel très efficace , l'emplacement, les chambres, la restauration ascenseurs en réparation
1 out of 1 people found this review helpful, did you?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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