Sofitel Casablanca Tour Blanche    

Appreciated the upgrade

There were no glasses for beer and soft drink in the minibar. The flies in the lobby and just in front of the reception desk are a real nuisance.

Very Americanized clean luxury hotel. We had a great room with a nice view. All the comforts of home

Almost everything

It usuall people in nice hotels think they are more special .snobbery was very evident in almost most of the customers. That was really unattractive .

The hotel is located very conviniently near the Hassan 2 mosque, the medina and Rick's cafe.Excellent staff and facilities. BReakfast spread is continental. After being in the country for 10 and eatling the local delicacies, it is a welcome change

what reason that i can not take any of my friends into my room

Great spa. Omar is a great therapist - speaks English and French. Very professional.

Would have liked a bath in the room even though the shower was good.

Very friendly staff and management!

The shower ; design rainfall but very little water. However according to the director this is known comment and all will be replaced

Room, amenities, breakfast

Uncomfortable desk in the rooms (chair), too many buttons and switches in the room, not intuitive to use. Lacks attention to detail for a hotel of this standard (door handles are sharp and uncomfortable, many sharp edges and corners in the room, wireless and cellphone signal very week on higher floors...

Confort propreté

Prices of thé Spa services

Every thind in this hotel is exellant

The location

Great spa

Problems with electricity

I was surprised by this SOFITEL. The staff was eager to please and to assist. The food was excellent as for the service out of this world. The hotel decoration as well as the rooms were perfection and well put together. Excellent keep doing it SOFITEL

This hotel is brand new - just beautifully designed. The kids loved the swimming pool and the beds are so comfortable that you don't want to wake up! Also, we had a delicious dinner in the Oriental Restaurant. I think the Pastilla au Lait is perhaps the best dessert I have ever had. Hotel staff were very nice and helpful.

Add 30 minutes extra to get to the airport...we followed the advice of the staff and missed our flight.

The hotel was very nice and the staff was exceptional!

Booking a hotel for our New Years evening with Sofitel was very easy. We, however, didn't know it was such an up-scale facility. For the small amount we paid in hotel fees easily was off set by what we paid for the bar and restaraunt.

The overall quality is excelent.

Nice Modern Hotel...

As mentioned on earlier Guest comments there is no respect what so ever to the donot disturb sign and no time is given in case they ever knock the door ....As well to many flies and mosqutios at the lobby and Bar at evening.

Great hotel...Great staff...Lovely stay....

The design was nice;good location,right next to the medina;nice view from the room;

No swimming pool available and we were not informed accordingly;no breakfast included for the high price of the room;

We stayed at the Tour Blanche en route to Marrakech and it proved to be the perfect night stop. The hotel is ultra modern and very luxurious. The staff were very attentive. Our room was excellent and the bed was super comfortable. We ate in the Oriental restaurant and I can certainly recommend the couscous with 7 vegetables. It was delicious. The wine was good but expensive but that is what you expect for this standard of hotel and Morocco in general.

This is only a minor criticism but the price of breakfast is rather high. We never feel we get value for money when there is only one price for breakfast and would have liked to have been offered a cheaper continental breakfast choice.

Absoute amazing, best hotel I've ever stayed. Brand new, design everywhere, great service, good restaurants. Only down: pool was still under construction. Absolutely fantastic!

Best luxury hotel for Casablanca Airport - though still at least 40 minutes drive away - right opposite the interesting Medina market stall area

We paid more for our room than for the children's twin room - yet they had all the mod cons (electrically operate curtains, etc) whereas our room was a bit standard by comparison. Great views of the mosque from the huge window, but the glass had not been cleaned for some time.

It is a haven in Casablanca. We have tried another hotel earlier and just as we entered our room at Sofitel, we knew we made a wise choice to switch. Everything you think a hotel should provide can be found here, mind that it is not always the case in Morocco. The bathroom is spacious and the lighting in the room warm and comfortable. The facilities in the room perfect, with modern design.

Nothing really. To be picky, the breakfast is expensive, even by a 5star standard. The beds (we had twin beds standard) are quite narrow.

The worst service I have ever received, Room service never appeared. Breahtaking incompetency!

You/they counld not find the booking and they kept trying to charge us after four discussions and presentastion of Booking.com. Documentation shiwing paid in full.

Had lunch at the hotel lobby, and the meat is the most tender meat in the world! And the chef was so gracious to go out of his way to check how our food was. And the bed was so comfortable, and we had a wonderful sunset view of the mosque!

The bathroom and walk-in closet tiles and paint are black, it was very hard to move about, otherwise, i have nothing to complain about.

Good location and new building and naic disdain