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Rue Haroun Errachid - Quartier Hivernage, Hivernage, 40 000 Marrakesh, Morocco – Show map
|Junior Suite with king-size bed, view over the swimming pool and the Atlas Mountains|
|Superior Double Room||
|Junior Suite with king-size bed, view of the Atlas Mountains||
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1084 properties in Marrakesh
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231 verified reviews
They speak your language
Sofitel Marrakech Lounge and Spa's staff speaks: French, Spanish, English, Arabic
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Outdoor Pool (all year), Grounds, Terrace
Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Library, Playground, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
French, Spanish, English, Arabic
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 231 reviews
Value for money
Show reviews from:
Sofitel Marrakech Le Palais resembles a Moorish palace and is surrounded by gardens with exotic plants and flowers.
Score from 141 reviews Very good
Just a 10-minute walk from Jemaâ el Fna Square, this property offers a plunge pool and a hammam. Guests can relax on the furnished terrace, by the pool or in the living room, by the fireplace.
Score from 55 reviews Excellent
The Pearl Marrakech features a rooftop swimming pool, 3 restaurants and a lounge bar with an art gallery.
Score from 108 reviews Excellent
Hivernage Hotel & Spa is located just a short walk from the medina (historic quarter) and souks (markets) of Marrakech. Each room features satellite TV and free Wi-Fi internet access.
Score from 169 reviews Good
The pool and public areas were lovely.
Horrifically overpriced restaurants and scruffy rooms. Lots of dark corridors on the Palace side of the hotel.
Night club fab and staff very attentive
Check in too slow
so-lounge excellent place to spend evenings. the food there was good, the staff were great. Wine list not fantastic
wine on offer
every things it is amazing hotel including staff, location and i hope you including breakfast with you package next time and many thinks to be kind with us during our stay. thanks & Regards
as i told you if include the breakfast to you packages .
spacious room. Given the cost of the room, the additional 25 euro per person charge for breakfast was excessive.
Based on the staff recommendation we took two private tours. The tour guides were more interested in taking us to shops where we were pressured into making a purchase than they telling us about what we were seeing.
Location was the only good thing
Rooms had bad smell. Staff not cooperative! Interiors were horrible.
The Sifitel has two huge outdoor pool with hundred large sofas as well as a nice gym. If you want t relax at the pool and do some sport, then the Sofitel is the best choice
1. The responsiveness and courtesy of the staff at the reception as well as at the pool bar was really poor. 2. Although 50% of the pool sofas are not used, they are covered by large red towels and are "occupied". The French guests seem to have the funny habit to come in the early morning and put the towels on the sofas and let them stay idle for 80% of the day. This is certainly not user-friendly for those guests looking for a sofa during lunchtime of in the afternoon.
the hotel does not have the quality of a 5 star hotel nor the accomodations. The staff is not well trained at all.
the swimming pools
location was average, building work going on so quiet loud. just not as good. checking into hotel was time consuming, staff did not appear to be as efficient as most hotels around the world.
Pool. Breakfast. Smell of the lobby.. Amazing.
Work in progress. Cost to entrance the hamam.
Everything - It was rubbish but nicely wrapped given the aesthetics of the hotel but utter rubbish - phone's didn't work. staff was inconsiderate and condescending at times. we actually opted for an early check out just to get out of the hotel
Food was great!
Prices for food and drink seemed like they were shamelessly gouging a captive audience...
Gym is very nice
extra charge of 25 euro to use sauna / hamam which is unheard of staff was not always as friendly as I would have expected Facilities in general not up to the usual sofitel standard.
Beautiful suite, very comfortable. Perfect location for Marrakesh. Breakfast superb
We ordered a car to pick us up from the airport and this did not turn up. We should have been informed of the building work, it was right under our suite and next to the pool and bar- very noisy. On the third day our suite was not serviced properly- no towels, coffee, toilet roll. This was not dealt with quickly.
lovely, clean, very kind staff
the pool restaurant's menu was a bit restricted especially for the price.
It was a great experience especially during the breakfast, we enjoyed the great quality of food and best service ever we had, I can remember the good staff like Mustapha, Haj Aziz, Chahira, karima, Magid and the Fatima
Thé bled réal l'y confortable
Thé bathroom n'étends tout be relocked
live place and good location
the staff do not respond immediately to your orders, it takes 45 minutes to get an order or a request done
You have to call them many many times to get response????
Located centrally and close to the market, tourist attractions and night life (bars, restaurants and discos); bed comfortable, staff friendly and helpful; hotel restaurant good but expensive! Very good disco in the hotel till 04h
Did not match a 5-star standard. Great impression on arrival, but disappointment once entering the room. Rooms on 4th and 2nd floor were not really clean - room carpet dirty, sofa outside had dirty stains, hotel renovations meant noise, walls not soundproof. We had just moved to Sofitel from a 4-star hotel costing €80 less to be closer to town, the service and facilities of Sofitel were relatively a disappointment. I would not go back there unless a major improvement in facilities is carried out.
The abundance of friendly staff. Excellent buffet breakfast.
The drains in our bathroom were a bit smelly.
The only good time is when we left.
Very poor service. Complete lack of sound insulation between rooms. Very unfriendly staff at reservation and front-desk. Used an area in the middle of the rooms to do New Year's Eve rehearsal, blasting sound till 10pm and refused to turn sound down. Refused to give us an extra bed for a child. This is not a 5-star property, feels more like a 3-star. Don't stay there.
The rooms are nice, the food is good
The night staff are unpolite, the staff at the entrance are Also bad. They make you feel uncomfortable, asking guest questions e.g. Your room number each time you are going inside the hotel. I was with my wife and we had to prove to them we are married each time we went out!
The staff was excellent, the location, the food, the spa
Nothing really that I didn't like except maybe the hot water in the shower was not working very well
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