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Sofitel Fès Palais Jamaï
Bab Guissa, 30000 Fez – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this hotel was made on Aug 30 at 9:48 AM from France.
6 Reasons to Choose Sofitel Fès Palais Jamaï
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220 properties in Fez
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87 verified reviews
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Sofitel Fès Palais Jamaï's staff speak: Arabic
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Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Hiking, Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
All children from 4 to 12 year are charged EUR 40 per person per night for extra beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sofitel Fès Palais Jamaï accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 87 reviews
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the location is great
the hotel definitely need to be renewed very old and tooo expensive not worth it
The location is good
The rooms are tired. The tap for the shower control was falling off. The over flow and plug control had lost it's cover. Little things but they make a big difference.
CALM & VERY PEACEFUL.
The location was perfect as you could walk to the center but at the same time you were not in the hustle of the city. The gardens were fantastic. Also the communal spaces. Great view of the city!!!
Although a bit old, overall it was a spectacular hotel, however there is a need of renovation in the rooms.
Wide room with nice view of the city. Good location, being close to the main road, and at the same time at walking distance to the Medina.
Some of the staff need to be more friendly to their guests, especially at the concierge desk.
I was with my friend only for 1 night.. It couldn't have been better.. They even let us keep our luggage in the room till 3:30 without extra fare.. I would definitely come back & recommend it to my friends..
Not the staff or service
Beautiful charming old timer. Wonderful service and excellent location by the medina.
Nice old classic hotel. Good staff. Helpfull. Beautifull view.
The interior of the hotel is beautiful. The views over Fez are amazing and the pool was great. The room was big, the bed huge and comfortable. The bathroom big and with nice toiletries, bathrobes and slippers. Has a minibar in the room.
The location is great for views but not close to sights - you need to catch taxis, head left down the alley as you come out of the hotel and around to a car park near the walls where you can get a petit taxi. The food and drinks were very expensive at the hotel so we ate elsewhere. No breakfast included in our booking and we were not going to pay 20 euros per person per day when we could get similar in a cafe for around 2 euros! The air conditioning in the room did not work (and is was 40 degrees c outside!) and the staff did not deal with our request to fix it adequately. Sent someone up to fix it who didn't. Moved us to a different room for one night but then back to the same room the next but still no air con! We gave up and just stayed in that room as were leaving early the next morning for the airport. Got better air con and service at the Riad in Fez that we stayed at at the start of our trip and it was only £30 a night and included breakfast! Not quite 5 star service. Worth stopping by the hotel to see the views and interior but i would not stay at this hotel again
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