Le Medina Essaouira Hotel Thalassa sea & spa, MGallery collection  

Great hotel on the beachfront a few hundread metres from the city walls. Relaxed and quiet with a nice pool and a couple minutes walk you are in the old city with all the shops, restaurants city walls and fishing port. A great place to stay.

Great hotel, we had sea view upgrade as we are accor club members and the hotel was quiet. Lovely room, swimming pool and spa. Loved the hammam. Great value for money for a 5 star property in a terrific location.

Outdoor pool was not warm enough to swim in, but a lovely pool area to relax in. The pool in the spa facility was available free from 7.30 pm til 10.30pm. It would have been nice to use the facility in the day as the outside pool was not warm. The spa pool being salt water was great - would have liked more of it.

Very comfortable room, we enjoyed the sea view and the swimming pool.

We loved the location and our sea view room with a balcony overlooking the beach. The hotel has wonderful facilities with no pressure on access. The staff were very helpful and our room was certainly 5 star quality.

We felt the restaurants were uniformly expensive which was unfortunate. As we would have liked to eaten there. However there is a good selection of alternative restaurants nearby.

Loved it! Perfect location. We had been in Morocco for a few days when we arrived at the Sofitel and it was so nice to have some familiar comforts. Definitley a five star experiance for a great price. This hotel has many little extras that put our stay over the top. Loved the treats laid out in our room and the tea upon arrival. A++

The junior suite was perfect about dimension and facilities. The room has definitely everything that you need to improve the quality of your stay in Essaouira. Complimentary water, espresso machine, fresh fruits, pastry and rose petals for a romantic holiday. The hotel is just in front of the beach and the medina is less than ten minutes walk.

Unfortunately the real problem with this hotel is the staff. First of all if you don't speak french will be difficult to comunicate with all the staff. The receptionist is absolutely unprofessional and even if she spoke english and she knew that we didn't know a word in french she was always speaking to us in french and she was always avoiding to help us for any request. But she was an isolated case and of course you can still go to this hotel even if you don't speak french, but keep in mind that it'll not be so easy to comunicate as you would expect.

Location was very good. Good pool. Nice rooms.

Service at the pool terrace was very slow. Hotel needs a soft lifting, specially outside.

Quality of room

A beautiful, tranquil place, with excellent facilities & a welcoming feel. We really appreciated the real care and attention, particularly by the domestic staff who made up our rooms so beautifully each day. Thank you

cost of breakfasts, meals etc. It was so expensive, we ate out every single day.

Very nice bedroom with large sunny balcony and excellent helplful staff

Was disappointed that warm indoor piscine was out of bounds for guests and all day up to until 19.30 hrs. It would surely be possible to give access in early morning (say till 9am) and from say 1800 hrs at night. Outdoor pool in winter too cold and sunless to be of use. Also was very shocked at cost of breakfast which I had assumed was included in charge for room when I booked. It made this hotel very expensive compared with others of same class where I have stayed.

oui personnel et très bel hotel toutefois pour un 5 étoiles je ne suis pas un spécialiste car j'ai eu un très bon prix pour un court séjour mais je trouve que cet hotel est déjà assez viellot , nombreux petits défauts robinetterie salle de bain défectueuse , tapis dans les couloirs pas très propre ...bref c'était tout de même TB , je déplore toutefois peu d'explication sur ce que l'on peut faire dans la région et très grave les navette très couteuse 150 € pour revenir à agadir et si vous ne la prenez pas on ne vous explique rien , on a eu très peur car la gare de taxi à 4 h du matin c'est vraiment à ne pas faire dangereux !!!! l'hotel nous a laissé partir sans nous prévenir vraiment pas sympatique , aucune aide lorsque vous ne payez pas !!! c'est bien la philosophie de ce genre d'endroit !!! quand on est arrivé aussi l'hotel était complèt on était trop tôt , on a du chercher nous même à 4 h du matin un hotel aucune aide de sofitel , nous ont laissé dans la rue ....

La situation, combinant de façon très heureuse la plage face à l'hotel et la proximité de la medina et du port (5 minutes à pied). Petit déjeuner buffet raffiné.

Equipement un peu vieillot (climatisation fonctionnant mal, système de ventilation bruyant se déclenchant pendant la nuit, moquette très vieillissante dans les couloirs,...). Nous avons compris que ce Sofitel allait prochainement être déclassé au sein du groupe Accor pour être intégré dans une catégorie moins élevée.