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Rue Haroun Errachid, Hivernage, Hivernage, 40000 Marrakesh, Morocco – Show map
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1109 properties in Marrakesh
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473 verified reviews
They speak your language!
Suite Novotel Marrakech's staff speaks: French, English, Arabic
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Outdoor Pool, Outdoor Pool (all year), Terrace
Pool Table, Fitness Center, Massage, Library
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
French, English, Arabic
2:30 PM - 9:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged EUR 15 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 472 reviews
Value for money
Show reviews from:
This 5-star hotel is in Marrakech, a 20-minute walk from Jamaâ El Fna Square and is set within a 7-acre private park. It features outdoor and indoor swimming pools, a sauna and a spa center.
Score from 714 reviews Review score
Hivernage Hotel & Spa is located just a short walk from the medina (historic quarter) and souks (markets) of Marrakech. Each room features satellite TV and free Wi-Fi internet access.
Score from 204 reviews Good
Offering an indoor pool and a restaurant, Hotel & Spa Riad El Walla is located in Marrakech. Free WiFi access is available. Each room here will provide you with air conditioning and a patio.
Score from 17 reviews Exceptional
This 5-star hotel and spa is in central Marrakech, a 10-minute drive from Menara Airport. It features a fitness center with a hot tub, and grounds with a solarium.
Score from 1119 reviews Good
Staff are nice and helpfull.room space.close to downtown.
Bed was not confortable .WLan was not at all accessible in room 410
Iman the lady that does breakfast and bar nothing is ever difficult for her she always makes my stay extra special and amin the receptionist....
Slow Internet connection and lack of English movies....
Very bad wifi, reception staff unfriendly and not professional, bath sink blocked and not repaired until flagged by us, toilet door wouldn't close and didn't have a lock, etc. overall not worth the amount we paid for the stay!
Location, good size of the room
breakfast. The early hours was the breakfast not fresh.. could be bread from the day before.
The best thing about the hotel is its location and the size of the room. Other than that nothing is really good
I didn't like the breakfast selection. It is very poor and there is no veriety and the quality of food is very low. Also service at the breakfast is not organized.
great location, walking distance to Medina
The hotel is walking distance to the town centre and offers free WiFi
Suite Novotel Marrakech did not live up to the Novotel brand name. The front desk staff were not particularly interested in serving you. The early morning front desk manager we got the morning we were checking out spoke absolutely no English. None whatsoever. We wanted to leave out suitcases with the hotel for a few hours and it was impossible to get him to understand what we were asking. The porter fortunately spoke some English and got the job done. We stayed twice within a week (we had to check out one day to go to the desert safari and checked back in at the Novotel when we returned the following day). Both times the room we got (Double room) was really tiny. The toilet is stand alone and is literally 1m by 1m. The double bed is also a little small. I was surprised this hotel provides little in terms of toiletries. No body lotion, no shower cap, no face towels, nothing expect for 2 bath towels and dispensible shower gel in the shower. No bottled water either - you have to buy downstairs. Breakfast is quite basic- 2 cereals, with cheese, yogurt, orange juice, hard boiled eggs, buns and coffee. No sausages or omlettes or fruit. I would choose a different hotel when I return to Marrakech.
Nice Bed and big room
- Good location for getting around - Staff spoke good degree of English
- Paid for a twin room and received a double room. When I confronted reception they told me they do not have a twin room option however my booking was for a twin room. Made for an uncomfortable stay on either the sofa or a pull out bed on floor level. - Wifi signal was almost non existent. - TV channels in room didn't work for the entire 10 days that we stayed. - The 'gym' was more like a IKEA flat pack furniture - The room key cards kept deactivating so every time you left the room you would have to go to reception for them to reprogram the keycard - Bathroom doesn't have a door the permits privacy. So when showering you can be been. Sharing a room with a work colleague they saw more than we bargained for -
breakfast were limited , room was warm and AC is not cooling the room
its so bad, nothing good in this hotel.
booked a stay £50 ish a night. location was goosd
food is poor rooms smell of smoke, interactive tv does not work, aircon was not working.
Ease of access to the airport
No toiletries and no soap or body wash in the shower. No mini bar. Awful breakfast (don't bother). Apart from one gentleman on reception the service was terrible - very few staff available. Definitely not the quality you would expect from the Novotel, I would choose another hotel or if you don't need easy access to the airport stay in the excellent riads in town.
The little kitchen facilities in the room (microwave, kitchen tap and fridge) were very handy. I was staying with my my family (1 year old twins) and these the microwave was vey handy to warm milk and other food items. Location was excellent, the new town and old town were 15-20 mins walk depending on your pace.
The hotel and room and overall look and feel was no where equivalent to a 4 star chain hotel. There was no room service which was a surprise for a four star hotel. The room and corridor carpets were dirty, bathroom and sink were blocked continuously. I had to ask for towels and go and get them from the reception myself. The over all experience was on but I was expecting more from novatel
AIRCO AND WI-FI WAS NOT WORKING PROPERLY
location ,room size and tea/coffee facility
Location is perfect
Dirty towels given to us everyday. WiFi does not work. Room telephone didnt work.
outdoor pool was lovely. staff is really friendly and helpful -we asked to change room due to the building works outside, and they sorted it out immediately. bedroom was cosy and the tv had lots of great movies. location was great too, only a 10min walk to the market
wasn't alot to choose from the breakfast buffet. couldn't get wifi in the room or in the reception area :(
Nice Clean hotel, Good location and helpful staff.
Some finishing in the Suit was not great there was low water pressure. and the toilet was not set level when installed :-(
the location is good. There are a lot of restaurant around the hotel
The towels were not fresh. the breakfast can be improved
No room service. Hotel could be updated a bit.
Nothing special apart from the Location.
Worst Breakfast more like a snack. Was supprised of the poor quality of breakfast.
Location is great
Breakfast is very very poor, staff is not organised or friendly.
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