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Derb Sidi Bouamar, Medina, 41000 Marrakesh, Morocco – Show map
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Riad Utopia Suites And Spa's staff speaks: Italian, French, Spanish, English
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BBQ Facilities, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Hiking, Cycling, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
3:00 PM - 12:00 AM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged EUR 20 per person per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 186 reviews
Value for money
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This Riad is in central Marrakesh, a few minutes from the Medina. It features a decorative pool and air-conditioned guest rooms with private bathrooms and free Wi-Fi.
Score from 267 reviews Good
Located just over a quarter mile from Jamaâ El Fna Square and Kotoubia, the Chems Hotel has 4-star accommodations. It features an outdoor swimming pool and a restaurant overlooking the pool and...
Score from 918 reviews Good
The Riad is located in Marrakech, 10 minutes from the Place Djamaa el Fna. It features an outdoor swimming pool and a gourmet restaurant in the heart of the Medina.
Score from 225 reviews Very good
In the center of Marrakech's Medina, this guesthouse is a 2 minute walk from the Jamaâ El Fna Square. It has an outdoor pool with deckchairs and a furnished terrace overlooking the Medina.
Score from 80 reviews Excellent
After staying in several riads with beds and pillows as hard as rock, it was great to have a softer more comfortable bed. The room had a good heater in it and hot water most of the time. We were pleased with the location. It was easy to find our way to the main square and back by ourselves. The staff was very helpful with arranging a train ticket for one of our group and driver and riad in Essaouira for us.
We had some trouble communicating with the staff. We are from America, with limited French. They had very little English.
A bit cold
Coming through narrow and unclean streets of the Medina, you will find the oasis. All the staffs were cheerful and helpful. In the morning, you may wake up with a song of birds, and there was relaxing music all the time. Hamam was also relaxing.
As the common space is just situated next, if you are staying in the ground floor, it would be disturbing for a light sleeper. The water is not warm enough sometimes.
This riad is truly beautiful. My family was really impressed and felt like in a magical word straight as we arrived. The staff is discreet, polite and helpful. Rooms are nicely decorated and the breakfast is really good. Christopher is lovely and upgrade us to a nice room since it was not booked which was a nice touch. While accessing the riad may be a little daunting for some, it is part of the charm of the medina and we found our way quite easily. Our experience at Utopia was really positive and we were disappointed to leave.
Few glitches to improve upon: -TVs are not working properly in the rooms. -Bedrooms can be really cold in the room and air conditioning are not always working. - Showers can switch easily from cold/warm -You have to pay to use the hamman which I though we be included in the price.
Riad Utopia is a small gem hidden amongst a labyrinth of narrow side streets, yet only 150m from the taxi stand. After walking this shot distance of narrow streets and low archways you are warmly welcomed by the staff and pleasantly surprised of the interior. Gentle stairs wind their way to the first floor and to the roof top terrace, unfortunately the weather was not on our side to enjoy this. The breakfast was just right for us but you can ask for more if needed and the rest of the meals were fine. We had a very pleasant stay in Marrakech.
We had the Sa Majeste suit which has lovely decorative design, with open plan and steps leading to a huge raised bath with rose petals scattered around. Ah the anticipation of a relaxed mood, candles wine and maybe romance whilst indulging in this huge bath. Uh No, water went cold and it was only 3cm deep, waited 10 mins to add another 2cm but it was cooling quicker than getting warm water in. Gave up on this as the mood had passed, well for the wife. You also had to hold the shower head whilst showering in the bath with the water fluctuating between cold and hot. Better off ripping it all out and having a decent shower room rather than a huge bathing area that doesn’t work. But we still had a great time and to be honest it didn’t bother us that much as some of the sites you see in Marrakech you will realise how well off you are and at least you have the facilities to wash. So look in the mirror and the bigger picture before worrying about small things.
Nearly everything in the riad and its service was great but ...
When we arrived, a hustler had made us rush for half an hour through a maze of mews instead of taking us the five minutes (at most) directly to the Riad. He insisted on getting handsomely paid but we tried to get rid of him for very much less than he asked. However, the young man who opened the Riad gave us no help at all to shut the door in front of the hustler.
Friendly reception, friendly initially helpful staff. Pretty courtyard. Reasonable breakfast, although not served at promised time that we had requested the night before. Good orange juice.
We had paid a considerable amount for an airport transfer and reconfirmed it by e-mail the previous night, but there was no-one at the airport when we arrived. Had to find someone to phone the riad. When transfer arrived, it was a tiny petit taxi with hardly room for luggage, in a state of total disrepair. Room was exceedingly hot. Air conditioner was a blower only. No ventilation. Informed staff who promised to get someone out the same day to fix it - no-one arrived. Bath chipped, bathroom features need attention. We urgently needed a computer for e-mail. We were initially helped by the staff, then the person who had helped us went off on leave and no-one else knew the password to get into the e-mail. Frustration!! Staff promised to send an e-mail message for me if I left the details. This message was never sent. We informed the desk about a day trip the following morning. The guide was going to pick us up at 7:30. When the guide arrived, the person at the desk had not been given the message and he told the guide that the "client was still asleep"! We missed out on a part of the day trip because of this lack of communication amongst members of the staff. Moral of story : don't believe anyone here!
Very clean &all facilttes and very quiet place ,beg rooms with beautiful decoration
Location very difficult to find and not helpful staff
Whole place had the wow factor. Great furnishings. Classy and contemporary. Lovely walk in showers, quality hair dryer and amenities. Lovely roof top for sunbathing. Quiet. Very near the entrance to the Medina.Very friendly staff.
Staff were friendly, sun terrace on roof, right in the centre of town
Pool was in lobby so didn't feel comfortable using it.
Good location, close to the main square Really friendly staff, Amazing room Really nice and clean throughout A real homely feel, Great attention to detail and service Lovely pool and seating nice sundeck upstairs. Peacefull and relaxing
Riad was fantastic - clean, quiet - the staff could not do enough for us they were so friendly. Reviews prior to our stay said location was not great - it was perfect a really nice walk from main square
The owner of the riad alowed us to use the internet and print our booking flight.
The location is a little difficult yo reach, but you can manage
Inside the room it is comfortable and clean.
Location. The pictures are deceptive. Would not have booked if i realized its location is off the main road and through an alley. I believe that this should be indicated clearly.
This is a beautiful riad with gorgeous decor, extremely clean rooms and helpful staff. You can see a lot of thought has gone into the styling of the rooms and it is a credit to this riad. The food at the restaurant is also something really special and you should try it at least once. It was some of the best food we had in Marrakech.
We strongly recommend taking the Riad up on their airport transfer offer. On the first night, we bartered with a taxi driver at the airport and managed to agree on a price of 20 Euros (still way too high it should be around 10 Euros one way). We arrived at a parking lot about a 5 minute walk away from the riad but the taxi driver had no idea where the riad was - despite apparently speaking with the riad on the phone. Cue teeange boy very willing to show us the way... To be honest, it was a bit scary because we had no idea where we were going and the little lanes of Marrakech can be charming in the morning, but dark and intimidating at night. When we arrived at the riad, the boy demanded 100 Dirhams (10 Euros) for his services. We of course were shocked but argued with him and refused to pay. It went on for a while and some unkind things were said - really the last thing you want after a long flight and it was a terrible first impression of Morocco. We feel the hotel could have done more to support us with this argumentative teen and also given the taxi driver more information on the phone. Perhaps send someone up to meet the guests when they arrive in the parking lot? Either way, the hotel should do something more to help guests when they first arrive. Other things which could be improved - air conditioning wasnt strong enough so the nights were a bit sweaty and uncomfortable. The breakfasts were lovely on the first two days - but then it got a bit boring. Perhaps a menu where you can choose different types of food - e.g. Moroccan, omelette or fresh fruit. Just some ideas!
I very much enjoyed our stay at the Utopia. Would highly recommend the Riad. Amine and his team went the extra mile to cater for our needs. Tired one evening wanting some non Morrocan cuisine, the staff made us homemade chips to go with our food. Excellent. Felt like home from home. Used the spa, again very good service.
The Riad Utopia is beautiful. The rooms are wonderful and relaxing and the staff was extremely helpful. We went in July when it is 40C/100F so the pool was wonderful and a great way to cool down after walking through the Medina all day. We really enjoyed the breakfast and we would definitely stay there again.
I didn't get an email from the hotel about transportation from the airport until the night before we arrived. By that time I had already arranged transportation from the airport to the hotel. I really wish I would have cancelled my original reservation and had someone from the hotel pick us up because a car cannot get right in front of the location so you are dropped off in a parking lot. Before we even got out of the van our bags were in a cart and being wheeled towards our Riad. We had discussed payment- 2 Euros, but the guy with the cart had another guy follow us down the alley ways and when we got to the Riad they demanded 100D which is about 10 Euros. My husband paid him, but it was a terrible first impression of Morocco and I was freaked out the rest of that first day. On the way back to the airport we paid the 15 Euros to have someone the hotel chose take us from the door of the Riad to the station. Overall we loved the place and Morocco, but I would never let my parents stay there- I would get them a place that a car can pull up to. Plus the AC really was ineffective in the high temperatures. We are from the desert so we are used to it, but I know some of the other guests were complaining.
Very clean. Good staff. Comfortable bed.
A bit far from the city center. Difficult to find.
Customer service was very good and helpful staff. Location quite close to main tourist places.
Poor air conditioning facilities. Room was very hot and stuffy! Breakfast was sub standard and had to order extra breakfast.
Good location near to Medina, nice oriental interior, two small swimming pools, nice rooms
Courtyard is covered and smoking permitted & encouraged with ashtrays on the tables - smoke could be smelled very intensely in the rooms. Complaints were only partially successful. It was the one and only Riad-guesthouse during three weeks in Morocco where this was an issue...
It was very quiet at night Staff was nice and the room was good and clean
The little street to arrive at the road was narrow and dark at night.
Staff were excellent, always willing to please
would suggest more variety for breakfast, fresh fruit and a choice of eggs should be included. Tajines disappointing.
Everything was great, we had a fantastic time and the staff were really nice.
Their version of Air Con isn't what we are used to, but as long as you don't mind the heat then it's fine.
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