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Derb Sidi Bouamar, Medina, 41000 Marrakesh – Show map
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162 verified reviews
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Riad Utopia Suites And Spa's staff speaks: Italian, French, Spanish, English
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BBQ Facilities, Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Hiking, Cycling, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
3:00 PM - 12:00 AM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged EUR 20 per person per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 162 reviews
Value for money
Show reviews from:
This 18th-century riad is in Marrakesh, just a 2 minute walk from Jamaâ El Fna Square.
Score from 203 reviews Wonderful
Just 100 yards from Jamaâ El Fna Square, this Moroccan riad offers traditional seating areas and a rooftop terrace with views of the Medina. There is also a spa with a steam bath and massage rooms.
Score from 297 reviews Good
Less than 100 yards from Jemaâ El Fna Square, this guesthouse is just a 5 minute walk from the Koutoubia Mosque.
Score from 177 reviews Excellent
A 10 minute walk from Jamaa El Fna Square, Riad Minorisa is in an 18th-century, UNESCO-listed palace in Marrakech.
Score from 166 reviews Excellent
Inside the room it is comfortable and clean.
Location. The pictures are deceptive. Would not have booked if i realized its location is off the main road and through an alley. I believe that this should be indicated clearly.
This is a beautiful riad with gorgeous decor, extremely clean rooms and helpful staff. You can see a lot of thought has gone into the styling of the rooms and it is a credit to this riad. The food at the restaurant is also something really special and you should try it at least once. It was some of the best food we had in Marrakech.
We strongly recommend taking the Riad up on their airport transfer offer. On the first night, we bartered with a taxi driver at the airport and managed to agree on a price of 20 Euros (still way too high it should be around 10 Euros one way). We arrived at a parking lot about a 5 minute walk away from the riad but the taxi driver had no idea where the riad was - despite apparently speaking with the riad on the phone. Cue teeange boy very willing to show us the way... To be honest, it was a bit scary because we had no idea where we were going and the little lanes of Marrakech can be charming in the morning, but dark and intimidating at night. When we arrived at the riad, the boy demanded 100 Dirhams (10 Euros) for his services. We of course were shocked but argued with him and refused to pay. It went on for a while and some unkind things were said - really the last thing you want after a long flight and it was a terrible first impression of Morocco. We feel the hotel could have done more to support us with this argumentative teen and also given the taxi driver more information on the phone. Perhaps send someone up to meet the guests when they arrive in the parking lot? Either way, the hotel should do something more to help guests when they first arrive. Other things which could be improved - air conditioning wasnt strong enough so the nights were a bit sweaty and uncomfortable. The breakfasts were lovely on the first two days - but then it got a bit boring. Perhaps a menu where you can choose different types of food - e.g. Moroccan, omelette or fresh fruit. Just some ideas!
I very much enjoyed our stay at the Utopia. Would highly recommend the Riad. Amine and his team went the extra mile to cater for our needs. Tired one evening wanting some non Morrocan cuisine, the staff made us homemade chips to go with our food. Excellent. Felt like home from home. Used the spa, again very good service.
The Riad Utopia is beautiful. The rooms are wonderful and relaxing and the staff was extremely helpful. We went in July when it is 40C/100F so the pool was wonderful and a great way to cool down after walking through the Medina all day. We really enjoyed the breakfast and we would definitely stay there again.
I didn't get an email from the hotel about transportation from the airport until the night before we arrived. By that time I had already arranged transportation from the airport to the hotel. I really wish I would have cancelled my original reservation and had someone from the hotel pick us up because a car cannot get right in front of the location so you are dropped off in a parking lot. Before we even got out of the van our bags were in a cart and being wheeled towards our Riad. We had discussed payment- 2 Euros, but the guy with the cart had another guy follow us down the alley ways and when we got to the Riad they demanded 100D which is about 10 Euros. My husband paid him, but it was a terrible first impression of Morocco and I was freaked out the rest of that first day. On the way back to the airport we paid the 15 Euros to have someone the hotel chose take us from the door of the Riad to the station. Overall we loved the place and Morocco, but I would never let my parents stay there- I would get them a place that a car can pull up to. Plus the AC really was ineffective in the high temperatures. We are from the desert so we are used to it, but I know some of the other guests were complaining.
Very clean. Good staff. Comfortable bed.
A bit far from the city center. Difficult to find.
Customer service was very good and helpful staff. Location quite close to main tourist places.
Poor air conditioning facilities. Room was very hot and stuffy! Breakfast was sub standard and had to order extra breakfast.
Good location near to Medina, nice oriental interior, two small swimming pools, nice rooms
Courtyard is covered and smoking permitted & encouraged with ashtrays on the tables - smoke could be smelled very intensely in the rooms. Complaints were only partially successful. It was the one and only Riad-guesthouse during three weeks in Morocco where this was an issue...
It was very quiet at night Staff was nice and the room was good and clean
The little street to arrive at the road was narrow and dark at night.
Staff were excellent, always willing to please
would suggest more variety for breakfast, fresh fruit and a choice of eggs should be included. Tajines disappointing.
Everything was great, we had a fantastic time and the staff were really nice.
Their version of Air Con isn't what we are used to, but as long as you don't mind the heat then it's fine.
Good tagine, generally lovely stay, staff amazing. Enjoyed my stay immensely!
On the first night my bed was weirdly a bit itchy. Might have been heat rash but I think bed bugs!
Very clean - very obliging staff - organised many trips for us
Big TVs in the rooms but none worked. Breakfast could have been more interesting - there was no fresh fruit!
The hotel team were very professional and generous to us. They did everything they could to make our stay enjoyable and safe. The riad facilities were very clean. Very nice and clean bed sheets, amazing bedroom, good breakfast.
The location of the riad can be a problem. It is right in the middle of the medina, and the taxi does not get there. The taxi drops you off and you have to walk for about 5 minutes to get to the hotel. Some teenager boy offered to take us to the hotel (he would not carry our bags) and later requested a payment of 20 euros (at first he did not mention he was going to charge us for taking us to the hotel). We asked the hotel receptionist to help us through this negotiation and we ended up tipping him only 4 euros. After this episode we were followed by this guy and his friend, and we did not feel safe walking around the area, mainly at night. The hotel employees, in a measure to ensure our safety (as per our request), offered to walk us to the cab stand every time we needed to go out at night. I would definitely stay at this riad again, if it were at a different location.
Isolated (bit scary in evening), overpriced, disappointed by steam bath facility: you have to reserve it, pay big extra fee, and no steam, not even warm
Friendly Staff, Nice Clean Room,Good Location,Great ambionce close to local shops gives a nice local feel.
The beds were very comfortable, the rooms were great. If you can i'd recommend a room upstairs as rooms downstairs were probably disturbed by people having breakfast right outside your door! The staff were very helpful and the food was great - we had dinner here one evening and the tagine was the best we had all holiday! And the TV didnt work in our room, which in my opinion is a good thing - i didnt come on holiday to watch bbc news 24.
Breakfast was a bit lacking in imagination - bread and jam and some local pancakes... some eggs would have gone down a treat! Also, i have very sensitive skin and the sheets i think were washed in chlorinated water which irritated my skin... but i'm sure most people would be fine!
The Riad has a beautifull inner courtyard. OK location
We are travelling with young children and this place is really not geared to having children since it is a very quiet place. After staying one night we came back to our room to find our stuff removed by the staff. They said the had found a room better suited for us but it turned out that this new room was substandard to the one we had been givin the first night and in a different wing not at the beatifull center. When we challenged the decision the manager got very very rude talking down to us and all of the sudden the reason for moving us was other guests complaining. To be fair we could not - and would not - keep our children as quiet as obviously was expected. We offered to find a different hotel since this match was good for none of us but of course we were not interested in getting a much less nice room - this was OK BUT WE WOULDN'T GET A REFUND - forget it!! The arrogant manager then said that we had paid for a smaller room than we got when we arrived and we were the types who expected to get big rooms while still paying a low price. This was really unfair. We had paid for a room on booking.com and received one when we got there. We are travelling with 3 year old twins and had only paid for a double room since we bring along 2 toddler-cots. Even though we didn't use any extra bed they made us pay 25€ extra per child per night for them (it does say on their website they can do this but maybe you don't HAVE to - and it's the first time anyone has ever made us do that). Next it got really ridiculus when he also wanted us to pay full breakfastprice for both our 3 year old twins who maybe eats a bun and drinks some milk - the local staff got all embarresed now. In the end we just paid and got on with our vacation. We are very experienced travellers having visited more than 80 countries and never have we felt so unwelcome at a hotel - and this is why I had to write this review.
Friendly and helpful staff and good location once you get the hang of finding it!!
The room was ok but the shower looked like it could do with a good clean and most mornings the water wasn't very hot. There was a couple of dressing gowns hanging up in there that were I suppose meant to be white and fluffy - they actually looked grey and hard and very uninviting.
The staff was fantastic it's a beautiful place to stay. Very clean friendly and would stay again
.location is very hard to find especially at night I was lost in the streets near for a few hours but with a tour guide and help from the riad I managed to find my way back.
unfortunately the wifi was not working for the whole w-end.
Good will from staff.
Staff need more training, and more staff needed in general. Lack of privacy for the rooms on the ground floor around the swimming pool, people having breakfast in front of your bathroom windows. A lot of chattering and gossiping in the kitchen in the afternoon which spoiled the quiet atmosphere expected in a riad. Missing somebody in charge. The gerante is hardly there. Had stayed before in more traditional riad for a cheaper price and better service. Will not come back.
Rooms, location, space, scents, staff
could do a little maintenance on the roof deck but still very pleasant indeed. Not easy to find if traveling by car.
Good staff. I received tea and biscuits when I arrived. It was convenient for the souks and alot of Marrakech.
It was a little hard to find. Compared to other riads it was a bit expensive. On my second night there was no hot water.
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