Check in took us 45 min, the reception team was not accomodative at all, while making a check in they talked to other guests, answered the phone calls, which is not accepable for this level hotel. We called for the Hotel manager, but he didnt do any to improve the situation. Not even offered a glass of wine. Wifi is 20 eur per day, after rain it didnt work for while. The pillow is flat - unbearable sleep. Hotel offer parking on the side for 50 euro, there is underground parking for 20 euro, which is not announced. Breakfast costs 38 euro, it's pretty basic - eggs, fruits, some muesli. We left 20 euro in a room on the table. Housekeeper took it, probably decided it was tips, after request money was returned, but still feel uncompfy about it.
The hotel is ideally located right in the heart of Monte Carlo and has fantastic roof top pool with view over Monaco and the Med. Rooms are very spacious and light. The mattress is very comfortable.