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4, Avenue De La Madone, 98007 Monte Carlo, Monaco – Show map
Excellent location – rated 9.7/10! (score from 182 reviews)
Rated by guests after their stay at Hotel Metropole Monte-Carlo.
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13 properties in Monte Carlo
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185 verified reviews
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Hotel Metropole Monte-Carlo's staff speaks: Russian, Italian, French, Spanish, English, Arabic
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Outdoor Pool (seasonal), Terrace
Fitness Center, Solarium, Spa, Massage, Indoor Pool (seasonal)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Russian, Italian, French, Spanish, English, Arabic
3:00 PM - 12:00 AM
11:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 182 reviews
Value for money
Show reviews from:
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Score from 1141 reviews Very good
Position and staff excellent
Breakfast certainly not five star bacon over cooked eggs fried hard sausages not good and Toast although ordered three times arrived at the end of the meal and very poor bread,coffee cold.
Hotel in general. We enjoyed the pool and outside area. We used the gym and this is good as a hotel gym though we were baffled at only opening at 8am on a Sun. The staff are efficient and welcoming when arriving. We found this throughout our stay, Thank you.
Our room. 331 was quite small and had no drawer space. We lived for our 3day stay out of our suitcases. We would expect more space for clothes than provided.
BREAKFAST AND SERVICE AT BREAKFAST TIME
On the last day we were caught in a torrential rain/hail storm. Although we already checked out, we went back to get our luggage. Soaked, we were given towels, and my wife was offered a nice cup of tea while showering and changing clothes in the spa at no charge. Great breakfast buffet!
The room was relatively small. Wifi connection is not great.
everything except closed swimming pool
closed swimming pool
Very good breakfast for French (if I may say so) hotel. Very close attention to guests' requests. Good restaurant. Beautiful decor. Fantastic location.
Guests bringing prostitutes to the hotel. Diminishes the hotel level badly.
Beautiful glamour hotel with best location. I have tried both Michelin restaurants on my stay, not as impressive.
Its a very classy hotel so please take note that they charge 7uero for their 500ml mineral water each. Be prepare that they dont have iron and iron board to borrow; they offer pressing service with a charge though .
The driveway leading up to the hotel is simply amazing, as is the pool and roof deck. Staff is courteous and professional. The location is fantastic - short walk to the Casino de Monte Carlo and the square in front of it that stand as the center of the city.
Beautiful hotel in a great location! Staff are very tentative to all needs! Breakfast was wonderful on the pool terrace and hotel bar great for cocktails or a snack with tea. Decor grand and romantic with a beautiful aroma of flowers around the hotel. Highly recommend this hotel
Location, staff conduct and attentiveness, quality of venue and rooms.
Not much to dislike, but items/food purchased at the Hotel very expensive but it is one of the best in Monte Carlo so not unexpected.
Great location, great breakfast, great pool area. Luxury feel all round
No iron in room, you have to pay for pressing service. Wifi hit and miss
location was good. Hotel interior was beautifully decorated.
Check-in took a long time, and we were only told after we had checked in that our room would not be ready for 3 hours. We would not have been too bothered about this, but we had not been told until after we checked-in and we weren't offered any refreshments while we waited. They said they would tell us when the room was ready but we were not informed. When we got into the room, it was small, dark, had 2 single beds pushed together and a view of smashed windows. Suitcases then took 20 minutes to be brought up. Staff seemed not to care when we rang reception to see if they had alternative rooms. Do not expect any little touches in your room (even an iron) this hotel likes to charge you for every single thing. For the price we paid for the room, we felt that it was extremely bad value for money. We have stayed in similar hotels to this across the world, and we have never experienced anything so poor from a 'Leading Hotel of the World'. Since we were celebrating our anniversary, we decided we wanted to move hotels so we could enjoy the rest of our break. We were met with a confrontational attitude, and lack of care for customer satisfaction. They refused to refund us for the remaining 2 nights that we would not be staying at the hotel, 'because they would lose their commission with booking.com' (having spoken to booking.com while we there, we were informed this was not the case) The manager couldn't care less that he had unhappy customers. He even tried to up-sell us to a suite because they did not have any alternative rooms. After about 2 hours trying to resolve this situation, he finally agreed to refund us for one of the three nights, however we have still not been refunded for the 2nd night that we did not stay at the hotel. All in all, a very disappointing experience, and the customer service was absolutely appalling.
The staff was either excellent or rude. The woman who checked us in was extremely ride. However, the concierge was enthusiastically helpful. I had an extremely rude waiter and at the pool I ordered a man tai. and I received a mojito. No apologies and no refund for the 25 euro drink.
Very nice water in the swimming food. Extremley good food. Ask the concergie for any information you require. Casinos. Get a camera to see cars that only you can see in the internet. Eat and Joel Robuchont (rsstaurant in the hotel). If you have a child, don't panic, you can hire a nany at 30.-€ /hr. (Ask for Candy!) Try Monaco beer.
Pack light if travelling eitha child, rooms aren't very spacy.
Staff were very pleasant and helpful, we had a deluxe room which was very comfortable and spacious with plenty of wardrobe space. The pool area was lovely although smaller than we had anticipated from the pictures.
Although we have stayed in Monaco before the food and drinks prices still make us gasp (29 euros for a gin & tonic)
The whole package was outstanding. We arrived a little early and waited by the pool until our room was ready . Then when we were showed to out room we were amazed about the attention to detail the cleanliness and location .
The only negative thing was that we couldn't hire an iron we could only pay for the service and each item
Our staying in this hotel was perfect.
You need to monitor the bills in check-out.
Both Restaurants very good, nice staff
Very close to everything ..
Restaurants are very good
Extras are to expensive Car parking is 39/day and was not mentioned
Breakfast was a bit weak when it came to variety
Everything! I really can't fault this hotel.
Beautiful hotel in perfect location staff went out of their way to make our trip perfect.
The pool area is only nice place at the hotel
Very small, very old rooms, no atmosphere, can absolutely not recommend. You pay more than 500 €/night for deluxe room to realise that" deluxe" only mean you have a bigger bathroom - ridiculous to have it in the "leading Hotels of the world"!
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