Novotel Monte Carlo  

The Novotel Monte Carlo is a superb modern hotel, well located within the heart of Monaco. The hotel was very clean with a luxury designer feel to it. The rooms were excellent with a lovely modern bathroom with bath and shower which has a great massage function and good adjustable head. The toilet was seperate which was a good idea. The rooms were bright and comfortable. The breakfast buffet was 1st class, catering for all tastes including a lovely little kids buffet which was a nice touch for the children. The pool garden area was a little sun trap, with the pool itself safe and clean and of a decent size that you could enjoy a proper swim. The computer and free internet were very good with a top spec Apple system available. Staff friendly.

The Gym was poor, in that it could do with some weights / machines, and the internet corner would need more than 1 computer as at times large queues formed for the one machine.

Enjoyed our short stay at the Novotel, Monaco, great location, easy to find with secure parking and very helpfull reception. Great value for money.

Superb food in the restaurant. Clean and quiet room

Some of the staff was negligenent.

Reliability of standard and staff

Bathroom drain smell after taps were run in basin

Location

Parking is pricey, there was no possibility to unload in front of the hotel as the parking spots were taken (a very poor start when one is handicapped) and it was not easy to go around the neighborhood to find the parking entrance. Reception clerk was unable to give me my statement upon checkout, arguing some technical difficulty; I couldn't wait as I needed to catch a flight. I later found out that the hotel charged my credit card a day before arrival (and not at 6:00PM the day of arrival) for 2 more nights than my modified booking had specified, and it took several emails and a full week to have this corrected and the charges reversed. Booking.com however has a very responsive assistance team and they were great in helping me resolve that issue.

Clean modern hotel close to our friends' apartment

The pillows were uncomfortable and the milk was not replaced in our fridge after the first night's stay.

The hotel was spectacular. It was conveniently located in the center of town and the staff was very helpful and accommodating. We received a room with the view of the ocean. The staff even stored our bags the day of check out so we could explore the city during our last day in Monte Carlo. The price was affordable for this luxurious experience.

We noticed that the staff entered into our room 2 times immediately after knocking on the door. One time we were taking a nap and the other time we were changing our clothes w hich was an awkward and disruptive experience.This was the only aspect of our stay that we did not like.

Good location, fair price

good location modern hotel

wardrobe space very limited

Location, confort, price and hotel staff are excellent. I was very glad that, my passport was fallen down and the hotel staff made telephone call me and give to me information that they found it. Now I am waiting that they will send to me my passport. Thank you to them in advance. Ahmet Sinan Kayaalp

It was brilliant as a base to explore Monaco. Under 5 mins from Casino Square, and lifts to get down to harbour area in close proximity. Bus stops at door (one of only 6 routes covering entire principality) Airport coach from Nice dropped us 4 mins away. Car park next door for renters - now that's pricey. Breakfasts good although buffet one slightly expensive at 17euro each, coffee/ croissants/ fruit and juice great at 9.50. Room quite large, bathroom very good. There's a balcony if room at rear facing sea in the distance. Decor amusing, based on fact that building was originally Radio Monte Carlo hq. Evening meal was ok, bar really good, business conference facilities looked good. Staff extremely friendly and helpful. Manager constantly present.Go again? Definitely .....

We booked on line and were just delighted with the hotel and staff. Couldn't ask for more even from other high end hotels. Thank you.

This hotel was a five minute walk to the casino and a five minute walk to the train station. Would stay again, no problems at all! Plus free wifi helped