The behavior of the owner,an old not speaking english lady ,who was shouting to me in MOLDAVIAN,because i was not accepting her point of view,in the problem i''ll analyse you:i've mad an arrangment with a young guy of the stuff who is speaking poor english for a trip to Cricova,a village outskirts of Chisinau(11km) who is famous for its wines.I asked him at least twice about the price-50euros for 2 persons-& if it includes the hole trip:tranfer-entrance-guide,& he answered me yes.(No written document of the services i recieved, of course,otherwise....).In Cricova they asked us to pay 20 euros each=40,for entrance,guide & wine tasting.When we came back to the hotel she asked me if i had paid the driver 50 euros & i told her,to the young guy,this is not what we had aggreed.50 euros for transfer 11km in Moldovia,i thinng is too much & If i knew it from the beggining,i wouldn't do it.I have a long history as a traveller worldwide & i Know very well what happens.The owner started shouting in Moldovan,& i shout also to the young guy with whom i'd made the aggrement to defend myself becase,i don't want to be treated this way by such people.The same night i had an appointment for massage,they told me they bring the massager from outside & the night the owner told me that he is busy & i did't make massage.The next morning we had to check out early & go to the airport by free transfer as they say on the booking platform & we did when we arrived.I thought to give her 10-20 euros for the transfer,she started shouting again in Moldovian & she was demanding the 50 euros otherwise she would call the police!!!she was blackmailing me but we had to go to the airport & i gave her the 50 euros & she was continouing shouting!!!Then i shout also to her & i told her i gave you the money what else do you want!!
The behavior of the woman of the stuff,she was trying to serve despite she did't speak english.
The behavior of the driver they are using,he had always a big smile in his mouth.