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Score from 132 reviews Very good 8.1/10

Newest reviews for Hotel Polar Star

  • Anonymous
      Netherlands
    August 8, 2014

    the location was nice the rooms were relatively clean.

    the service was disappointing we came 5 minutes before the buffer for the breakfast was closing and asked if we could quickly get some small breakfast. the answer was a very unfriendly NO we are closing in 5min . If you want to have breakfast you will have to order a la carte. the evening before we order dinner and asked if we could get some ketchup with our French fries instead of mayonnaise. they charged extra for it!

    5.4

  • Anonymous
      United States of America
    August 5, 2014

    gorgeous scenery.... great fun with the water rafting....beautiful mountains and river

    10

  • Christoph
      Germany
    August 3, 2014

    The restaurant (excluding the buffet and personell) was quite good. Really big rooms with sofa, tv and large kitchen. Friendly personell at the welcome desk

    The buffet in the evening was not that good.

    7.1

  • Sara
      Belgium
    August 3, 2014

    apartment very nice

    we wanted to change our reservation and they were not flexible at all . The staff has a low level of English

    8.3

  • Paul
      United Kingdom
    July 27, 2014

    Very spacious accommodation which was well equipped.

    Some of the food was cold on the first night.

    8.3

  • Claude
      Belgium
    July 21, 2014

    Very friendly staff. Remote location away from the center of zabljak, thus very quiet. Good food (large Buffet for breakfast and super). Nice small Spa center. Lovely terrasse to enjoy the sunset.

    Because of the local architecture, all rooms, including the dining room, are dark. No separation between smoking and no smoking area.

    9.6

  • Alexey
      Russia
    July 20, 2014

    Staff, sauna, lobby bar, nature around

    strange feeling of loneliness :)

    7.9

  • Martin
      United Kingdom
    July 18, 2014

    Nice Hotel with clean big rooms, nice local food/ buffet on a sunday night/ sauna/ sunny seats out the front for breakfast in a calm rather deserted landscape with makes it so relaxing. Parking available on site. Good location between the Tara canyon/bridge and Zabliak which is the gateway to a few lovely walks up the mountain where you will be spoilt with a great view over the 2nd largest canyon in the world after the Grand Canyon. You must try the Durmitor Cheese while up in the mountains, delicious.

    7.5

  • Svetlana
      Serbia
    July 15, 2014

    Great experience; spacious, clean rooms, very friendly staff. Wonderful food, kids-friendly and very accomodating. Beautiful and quiet setting. Would highly recommend for short and longer stay. Divan i čist hotel, odlična hrana i ljubazno osoblje; prelepo i mirno okruženje. Topla preporuka.

    No wi-fi in rooms but free wi-fi avaiable in lobby

    10

  • Anonymous
      Serbia
    July 14, 2014

    No separate dining room for nonsmokers; even staff was smoking! During dinner time the complete food supply for the next week was carried in by the staff through the dining hall between buffet and tables in an neverending procession, including some slaughtered sheep, touching even the backs of guests sitting nearby! When complaing a shy "we are sorry" was given. No go! Bad English competence of the stuff

    4.2

  • Christel
      Belgium
    July 12, 2014

    big and nice living room with upstairs the bedrooms. Free sauna. The massage is cheap and excellent. Very helpful staff. Very clean. Very good for people with children. Quiet. I would recommend it to everyone!

    wifi only in the public rooms

    9.6

  • Todd
      United Arab Emirates
    July 8, 2014

    Helpful receptionist, good breakfast, very roomy suite.

    No wifi in room; like so many European hotels, the bath wasn't set up to take a shower. No shower curtain... you have to sit in the tub and hold the sprayer... (why do they do that in Europe?)

    8.3

  • Anonymous
      United Kingdom
    July 6, 2014

    Set in amazing scenery, friendly staff, good size room

    not located where booking.com puts it on map, is 5 km outside town (ideal for walking and hiking though)

    8.3

  • Kate
      United Kingdom
    July 2, 2014

    Good value for money with no frills. Need to drive into the town to go to restaurants. Visited the black lake which is very ode and beautiful

    Very basic room with dated furniture and bathroom but not bad for the price

    6.3

  • Harriet
      United Kingdom
    June 26, 2014

    Welcoming and friendly staff.

    9.6

  • Adrian
      Romania
    June 17, 2014

    The apartment was big, with 2 separate bedrooms, a living, to bathrooms (one with shower) and a kitchen. It was clean.

    We stayed only one night, but we were disappointed by the fact that when we arrived (at 12 o clock in the morning) the windows of the apartment were opened and outside there were 8 degrees Celsius. So, obviously was very cold. I went to the reception asking to turn on the heat and, even though I was promised, they did not turn on the heat. Well then, here`s a tip: bring with you warm pyjamas . Free wi-fi only in the lobby. There are very difficult roads to get to Zabljak.

    7.5

  • Toni
      Finland
    June 5, 2014

    Booking shows Polar Star hotel location in the middle of city center, but in fact it is about 4km from the city center.

    8.3

  • Anonymous
      Belgium
    May 28, 2014

    The room was o.k. Nice diningroom. Good location to visit Durmitor.

    We were there in May. We had half pension and due to the fact that there were only a few guests, there was no buffet and we were allowed to eat "à la carte". The first evening the recommanded food by the waiter (cooked beaf) was terrible. For the next day we ordered trout in advance and this was reasonably good, but we got no dessert. Most of the restaurant-personnel didn't understand a word of English. There was a lot of staff but everyone so busy with his cellphone doing nothing. We had to ask for everything, more than once. Most of the personnal was unfriendly and unprofessional. For us never again.

    5.8

  • Anonymous
      United Kingdom
    May 27, 2014

    Breakfast was awful, and there was only wifi available in the lobby.

    4.6

  • Thue
      Denmark
    May 4, 2014

    The hotel has a beautiful lokations with view to the mountains only a 5 min drive from the City centre. The restaurant has good local food with some very good local vines.

    9.6

  • Andreas
      Montenegro
    February 12, 2014

    Very children friendly, large apartments, good quality furniture, spotlessly clean.

    We froze to death as on the first night they decided to switch off central heating. Polar star became truly "polar". Ignoring our complaints in the morning, they again switched off heating at 11pm on the second night. I had to go down in my pyjamas and complain again. Heating was tuned on at 11pm but switched off at 2am and on again at 4pm and off again so in the morning we were shivering again. We spend the whole night alternating between freezing and sweating. Totally UNACCEPTABLE!!!! No w-fi in the rooms

    7.1

  • Anonymous
      Germany
    October 7, 2013

    nice spacious appartment and very friendly staff at the reception

    not really located in Zabljak but with car it's only 5 minutes to the center or the hiking spots

    9.6

  • Anonymous
      Hungary
    October 3, 2013

    Great place.Everything was perfect:breakfast, sauna, steambath, room.

    10

  • Alexander
      Israel
    September 22, 2013

    Location ,comfort big room and good staff.

    8.3

  • Vera
      Hungary
    September 20, 2013

    Clean rooms, nice bed, friendly staff.

    No WIFI access in the rooms, only in the lobby. The place was a bit hard to find and is outside of town.

    7.1

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