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Newest reviews for Chatrium Hotel Royal Lake Yangon

  • David
      Myanmar
    August 20, 2014

    Views Pool Breakfasts Big rooms

    8.8

  • Pierre
      France
    August 19, 2014

    Spacious room Nice And spacious swimming pool

    Air con a bit noisy

    9.6

  • Michele
      Australia
    August 13, 2014

    Fantastic swimming pool, really good breakfast, service was excellent, the staff were really helpful and willing to go that bit extra to ensure our comfort.

    Hotel is a little out of the town but a taxi was very cheap.

    8.3

  • Anonymous
      Thailand
    August 8, 2014

    Staff, Wifi, Swiming pool and gym

    None

    8.3

  • Ian
      United Kingdom
    August 7, 2014

    It had everything I needed for my stay on business. the staff were excellent.

    I did not care much for the buffet dinner but the buffet breakfast as good

    9.2

  • Simon
      United Kingdom
    July 11, 2014

    The staff, comfort and breakfast

    Nothing really, the internet was a bit slow in the room but OK elsewhere, probably most rooms are OK too! Wouldnt put me off going again.

    9.6

  • Kristina
      Malaysia
    July 5, 2014

    The Wifi connection very bad

    5

  • Yasunobu
      Myanmar
    July 2, 2014

    Mr. Nishiyama who stayed this hotel could not use Wifi at his room. We experienced similar situation. So I would like this hotel to improve this. Otherwise I cannot recommend this hotel.

    4.6

  • Constanze
      Papua New Guinea
    June 30, 2014

    Superfriendly staff - we had a very relaxing stay at this lovely hotel.

    10

  • Anonymous
      Singapore
    June 13, 2014

    Location was wonderful. Very lovely hotel.

    7.5

  • Simona
      Italy
    June 9, 2014

    brilliant

    7.5

  • Anonymous
      Czech Republic
    June 1, 2014

    swimming pool

    poor breafasts, old furniture

    7.9

  • Jonp
      United States of America
    May 26, 2014

    Breakfast buffet.

    My wife got food poisoning from the Japanese restaurant. Initially the front desk was unresponsive but I talked to Customer Relations and they became very concerned. The General Manager of the hotel even asked to check on my wife. However when we went to check out the offending meal was still on the bill. In my business if we have a problem with a client the first priority is to go "above and beyond" to correct the problem and do all we can to ensure that the client will want to continue to do business with us. Having to cancel a day of sightseeing to attend to my wife's illness and still be charged for the cause was not expectable.

    9.6

  • Anonymous
      Italy
    May 14, 2014

    nice place, very beautiful swimming-pool, good location, large and comfortable room, good staff and restaurant

    Rooms looking swimming-pool and lake are noisy because of loud music in the night (from a restaurant-night club close to the hotel). Old structure, need renovation. Too much expensive. At arrival at the reception they charge you immediatly the entire cost of the room, even if on booking.com is clearly written that you will pay only at the end of your stay (if you previously have choosen this option online).

    7.5

  • Alistair
      Poland
    May 13, 2014

    Rooms very pleasant and staff excellent

    Wi Fi was very poor

    7.9

  • Pornchat
      Thailand
    May 8, 2014

    Swimming pool size and operating time

    Drainage in Shower area is clogged and water won't drain when taking a shower and there are lot of mold and yeast on the tile showing no cleaniness program on such part.I Stay on the executive floor but service staffs are not professional in serving customer need and they keep on talking to each other all the times instead on concentrating to service customer. Food is not refilled during breakfast buffet time showing lack of supervision from manager level in such area.Glass for water / juice is not refilled in time.

    5

  • Pattanee
      Thailand
    April 22, 2014

    Room and service

    nothing

    8.8

  • Dr.
      Malaysia
    April 19, 2014

    Staff was friendly and willing to help in any way possible. Location was good .

    The room was very high for the overall condition and comfort. Internet access was very slow . Telephone charges was astronomical. Food was not up to par with hotels in the same range.

    5

  • Patricia
      Australia
    April 7, 2014

    Food, service, views of Shwedagon Pagoda, English language speaking staff

    Proximity of smoking permitted zones

    9.2

  • Jaturong
      Thailand
    April 6, 2014

    internet very slow in evening

    8.3

  • Jumiah
      Singapore
    April 6, 2014

    Most of the things which one would expect from a 4 stars hotel. Nice room and a super comfortable bed.

    Frequent black out. There were 3 black outs in a night when we were there. And there's no candles/matches or torch light provided in the room. We were left in complete darkness and just waited for the power to be available.

    8.8

  • Warattada
      Thailand
    March 20, 2014

    Swimming pool, Good variety of breakfast, Free WiFi, The rooms are clean and spacious.

    The reception staffs could be more efficient and friendly. Some of the service staffs do not have a good English language skills which I expect a 5-star hotel should have.

    6.7

  • Anonymous
      Brazil
    March 19, 2014

    Great location, close to Swadegon pagoda. Excellent and affordable restaurant.

    A little bit old hotel, and more expensive than it should be. But it's Myanmar...

    7.5

  • Tay
      Singapore
    March 9, 2014

    I m a frequent traveller to Yangon and this is the best hotel that really deserved a 5 star rating in every aspects.

    9.6

  • Margaret
      Canada
    March 5, 2014

    The Chatrium met every expectation I had for comfort, elegance, and good service. The warmth of the staff was not expected and was greatly appreciated. We really enjoyed the fitness centre (everything in perfect working order and a staff member to provide any assistance that was required) and the swimming pool.

    Nothing

    10

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